I'm deeply disappointed to share my recent experience with a Watsons order placed on November 2nd. Out of the three products I ordered, both The Purest Solutions Spot Corrector Serum 30 ml and The Purest Solutions Restorative Retinol Serum 30 ml arrived completely shattered. The anticipation of receiving quality skincare turned into frustration as I unpacked these damaged items. The fragility of the serums has not only compromised the products but also left me seeking an urgent remedy for this delivery mishap. I trust that Watsons will promptly address and rectify this situation, ensuring a swift resolution to restore my faith in their service.
Watsons said they would send 2 discount coupons in exchange for the products that arrived broken from the shipment. The coupons arrived, but I can't use both for the same purchase. I specifically asked if I could use both coupons at the same time, and I was told that I could. But I can't.
I was disappointed to find that the Revolution Bronzer that I ordered from the Watsons website had arrived in shattered pieces when it arrived recently. Because the packaging was in such a sorry state, the bronzer had been reduced to a powdery consistency. In an effort to find a solution, I immediat...
Hello, on November 9, 2023, I took advantage of Watsons' exclusive one-day campaign, purchasing three skincare serums for a total of 150 TL online. I promptly made the payment. However, today, I was shocked to receive a message stating that my approved order was canceled at 8:32 PM. I put significan...
On November 8, 2025, I experienced serious issues with my order #0306570376 placed through the Watsons Mobile App. One Clear shampoo in my order arrived completely spilled, and two Dalin colognes were sent without caps. Additionally, three packs of Orkid Platinum 20s were missing from the delivery. ...
I purchased several Frudia sheet masks during a Watsons sale, but to my disappointment, the masks were spoiled upon opening. Despite buying multiple masks, every single one was in the same poor condition. This raises serious concerns about the quality and storage of the products being sold. I spend...
I recently purchased a Lovely West Coast Vibe Highlighter Powder for ₺179.90 from Watsons, but it arrived broken. I contacted customer service with photos, and they offered to provide a store credit for the broken item's value, which I accepted. They told me not to return the product. This conversat...
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