I am filing a complaint regarding a failed deposit to my Melbet account that has still not been resolved. On 7 May 2026 ...at 00:07 AM, I deposited 1657 EGP via Vodafone Cash from my Vodafone wallet number 010140157*** to the Melbet agent wallet 01282295638. The amount was successfully deducted from my
I am a Vodafone Cash customer using the wallet inside the Ana Vodafone application, and I am writing to report an incorr...ect transfer and request a refund of the amount. My Vodafone Cash number is 01158591***. On 18 March 2026, I accidentally transferred balance twice to a wrong number through the Vo
I recently noticed that charges have been regularly deducted from my Vodafone line for about a month under the name Shor...tMax “weekly one-time charge.” I believe this subscription was started without my consent, as I was not informed about it and cannot find any clear details about when it began or w
In December, I purchased a Monster Abra A7 V15.3.2 notebook through Vodafone on the 5th of the month for approximately ₺...65,000. Although it has only been about 2 months since I bought the device, I started experiencing a serious overheating problem, especially while playing games. The area around th
I am a Vodafone India customer and I am unable to use my mobile number on the Telegram application because it is shown a...s banned. For approximately the last five months, whenever I try to use Telegram with my number, I receive a message that my phone number is banned and I cannot access my account.
"On 30/12/2025, the customer representative I spoke with said they would consult with the relevant manager and help with my transaction, and 1.5 hours later the SIM card that had not arrived for 9 days was delivered to me. I am very grateful to the lady representative, whose name I cannot recall at the moment."
Last Saturday, I transferred my phone number 0540 027 0613 from Vodafone to... Turkcell, but my physical SIM card has still not been delivered after one
I recently switched my mobile number +90 532 505 ** 55 from Vodafone to Turkcell — and I already regret it. During a sho...rt trip abroad, I made two very short calls, together less than one minute in total. That’s it. Yet Turkcell automatically activated a “daily roaming package” priced at ₺350 per da
Since my Vodafone contract ended, I transferred my number to Turkcell for my own benefit. However, a phone bill appeared... before the first month was up. Since Turkcell's internet and coverage are worse than Vodafone's, if I transfer my line again, I will be charged a ₺599.99 termination fee, which do
Vodafone disregards disabled rights. I recently switched my GSM number from Turkcell to Vodafone. Afterwards, I told the... Vodafone dealer who switched me that I had a disabled report and wanted to benefit from %25 disabled discount, which all other GSM companies give. He told me that Vodafone do not
I applied online and at the dealership to transfer my three postpaid lines, which are registered to me, from Vodafone to... Turkcell. However, I was informed that the transfer could not be completed because a Turkcell number, 531961****, which I do not know when or how it was removed, does not use, and
In February 2024, I requested help from Turkcell customer services regarding the fact that people who call me have been ...receiving a notification saying "Vodafone registered number cannot be found" and no messages have been received since the day I bought my new line from the Turkcell dealer. I conta
Dear Vodafone Customer Service, Recently, I purchased a new phone that only supports eSIM and doesn't accept physical S...IM cards. Since May 7th, I've visited three different main branches to convert my current postpaid number to eSIM, but unfortunately, none of these branches were able to provide th
I started a YouTube Premium subscription with my Vodafone line number 0544****970. After using it for about 3 months, I ...noticed that my subscription had terminated on its own. Neither YouTube nor Vodafone acknowledges this situation. I had previously experienced the same thing with another Vodafone
I had the right to 4 days of free use abroad every month included in my package; I used this right for 4 days in Poland.... When my bill was issued, I was faced with a very large bill and called customer service. The officer I spoke to stated that he saw a possible problem with the billing of the line
I was told I would get a refund for my expensive Vodafone bill, but they haven't given it to me yet. Even though the cus...tomer is called and told that they are always right, that's not always the case. One representative said they got a refund that was approved, but another representative is saying t
On November 11th, I switched my phone number to Vodafone, which was a bad decision. I can't believe the network problems... I'm having with this provider. It's 2024, and I'm still having connectivity issues. It's ridiculous that I can't even call Vodafone on my Vodafone line - the situation is truly ab
Ever since I switched to Vodafone, I've been getting messages every day from numbers that start with +49 and +44. Even t...hough I have blocked many numbers on my phone, I keep receiving these messages. I complained before, and Vodafone said they fixed the problem, but it's still happening. I've mentio
We bought two corporate lines online. One was stolen, necessitating closure, and the other was closed due to insufficien...t documentation. We've been calling Vodafone customer service for 10 days without success, and no Vodafone store we've visited has a solution, despite the fact that they informed u
Hello, my phone number is 0543*****45, and I bought it from a Vodafone deal...er. They added a package called "free insurance," but it actually included
I've been a Vodafone customer for years, and when I called to request a replacement SIM card due to issues like poor con...nectivity and other glitches, they assured me they'd send one to my address. I gave them my current address, and they promised it would arrive within a week. However, ten days had
I called Vodafone Turkey customer care number. It is so hard to just to connect to a damn human being. I am saying I wan...t to connect to customer care, the robot tells me why? I can do everything. Finally, the damn robot gives up and you can dial the correct numbers to connect to a human. But when yo
They've been teaching me what a bad decision I made since the day I applied to switch to Vodafone. I started the process... of switching operators, and despite spending hours on the phone, it took 4-5 days for my SIM card to arrive. When I called to inquire about the status of my application, I was ast
I switched my number from Turkcell to Vodafone on June 11th. By July 11th, I received the sim card, but couldn't sign th...e legal papers as I wasn't home. Fast forward to August 25th, and I'm still unable to make outgoing calls. Despite reaching out to the courier multiple times, there's been no progr
I switched to Vodafone about a month ago. I received the SIM card in four days. However, 6 days have passed and neither ...a call nor an inquiry has been received. In search of answers, I dialed 0542**25 00 00 and was given three additional numbers to call. I called these numbers and left messages, but