Jabra

On March 10, 2024, I purchased a Jabra Elite 4 Active In-Ear Bluetooth headset from Amazon. For the past 1–2 months, the right earbud has been experiencing constant static and intermittent sound cutouts. I have never dropped or damaged the product, so I don’t understand why this issue suddenly start...

I purchased my Jabra Elite 4 Active earbuds from Amazon about a year and a half ago, and the product is still under warranty. For about a month now, I’ve been experiencing a constant issue with the sound coming from the left earbud. The problem occurs during every use without interruption, making it...

The left side of my earbuds wasn’t connecting, so I contacted the authorized service center to ask what needed to be done since the product was still under warranty. The main office asked me to send the device to Istanbul and gave me a code, telling me to ship it with the return postage covered. I a...

The right side of my Jabra Elite 4 Active earbuds stopped producing sound. Because of this, on 09/06/2025 I brought the product to the Teknosa store in İzmir Aliağa for warranty repair. After 20 business days, I was informed that the product could not be repaired and that I could either receive a re...

I have been using my Jabra Sport Pace headphones for about 5–6 years. Over time, the cable has started to strip and wear out. This issue occurred gradually through normal daily use—there was no impact, drop, or misuse involved. Since the warranty period has expired, the authorized service center in...

On October 23, 2025, I submitted a warranty claim for my Jabra Connect 5t earbuds to Despec with the notification number 300508502. One of the earbuds had a charging issue, and this problem was clearly acknowledged in the letter they sent me. However, the replacement process was not completed becaus...

I purchased two Jabra Elite 7 Active earbuds from the online store—one for myself and one for my spouse. Later, we decided to switch to a different product, so we planned to return the earbuds without opening them. However, due to our busy schedules, we missed the return window, and the products rem...

I’ve been experiencing a sound issue with the left side of my Jabra Elite 8 Active earbuds for about two months. Although the product is still under warranty, I’ve tried every possible way to reach technical support—phone, website, and email—but I haven’t been able to get any response. I purchased t...

I purchased the Jabra Elite 5 earbuds, and before even reaching one year of use, the battery in the charging case started draining extremely fast. It has now gotten to the point where the light turns red after charging the earbuds just once. When I contacted the authorized service center, I was tol...

I lost the charging case for my Jabra Elite 85t earbuds about a week ago, and since then I’ve been trying to find an original replacement case. However, I haven’t been able to find an official case anywhere — neither in stores nor online. After checking various forums, I saw that many other users ar...

Dear Sir/Madam, On April 24, 2023, I purchased a Jabra Elite 4 Active Bluetooth headset from Teknosa stores. Before the one-year warranty period expired, the product began experiencing pairing and charging issues. As a result, I sent the product for service through Teknosa. Based on the malfunction ...

I have been using my Jabra Elite 5 headset for nearly two years. Over the past month, the left earbud has stopped producing sound from the connected device. I have tried resetting the headset, but it did not resolve the issue. I kindly request technical support from Jabra to address this problem, or...

One of my Jabra 7 Pro earbuds broke, so I contacted the service provider (Despec) to request purchasing a replacement for just the broken earbud. Surprisingly, they informed me that such an option is not available. It’s baffling that Jabra cannot accommodate this, especially since other brands like ...

I submitted my Jabra Elite 4 earbuds to technical service on December 14, 2024, expecting a prompt resolution. However, it has been 9 days, and I have received no updates, calls, messages, or the return of my product. The lack of communication is incredibly frustrating and unprofessional. As a cust...

I own a pair of Jabra headphones, which recently malfunctioned. Since they were under Despec warranty, I sent the product in for repair or replacement. However, Despec simply told me to contact the seller, claiming they couldn’t assist. The seller, Trendyol, has been incredibly unhelpful, providing...

I purchased the Jabra Elite 75t earbuds approximately 3.5 years ago from Media Markt, and they have developed significant sound loss issues. I loved using these earbuds, but now they are nearly unusable. I reached out to Jabra Türkiye for assistance with repairs, but received no response. The author...

I purchased the Jabra 85t earbuds, expecting the quality associated with the Jabra brand, but they have been deeply disappointing. During phone calls, only I can hear the other person clearly, while they struggle to understand me. Music playback lacks any standout quality, making the experience unde...

I purchased the Jabra Elite 85H headphones through Amazon on April 29, 2023. After some time, the plastic part on the side broke. Additionally, I’ve been experiencing significant issues with sound and Bluetooth connectivity. At times, a loud ringing sound starts out of nowhere, or no sound comes thr...

My Jabra Elite 3 Active earbuds were deemed defective by the service team, yet no replacement was provided. I was informed that this model is out of stock, but they offered to replace it with a lower model, which is unacceptable. I purchased this product with a two-year warranty expecting support a...

After my previous budget earbuds broke, I decided to stretch my budget and invest in a better set. I chose the Jabra Elite 4 Active after research, especially for its ANC feature, which is critical for my noisy work environment in the shipyard. While the ANC and audio quality for music and videos ar...

My Jabra Elite 4 earbuds have developed a troubling issue with the right earbud. Despite no drops or water exposure, it started producing crackling sounds and decreased volume, which then escalated to intermittent audio cuts within a week. I’ve tried finding a solution but haven’t been able to resol...

I purchased the Jabra Elite 2 earbuds from Hepsiburada, but I’m having a frustrating experience trying to find a reliable technical service or support contact for assistance. None of the provided phone numbers respond, and emails bounce back as undeliverable. I expected a reputable product like this...

On October 14, 2024, I purchased the Jabra Elite 10 earbuds. After performing an update, I encountered an issue where the right and left earbuds no longer connect simultaneously. After troubleshooting, I discovered that the left earbud is updated, while the right one remains on an older version. I a...