Vodafone's Number Porting Fiasco

August 24, 2023 8:09 PM28

I switched to Vodafone about a month ago. I received the SIM card in four days. However, 6 days have passed and neither a call nor an inquiry has been received. In search of answers, I dialed 0542**25 00 00 and was given three additional numbers to call. I called these numbers and left messages, but I received no response. What puzzles me is why these numbers are provided if no one intends to answer them. 0 (850) 399 30 26, 0 (850) 549 05 42, and 0 (850) 480 81 31 are the phone numbers. This level of carelessness is unacceptable. I've tried calling the aforementioned numbers numerous times, only to be told that I'm the third or even tenth caller in line. Is it impossible to transfer a line in less than 15 days? In that timeframe, humans can travel to space, but Vodafone struggles to handle a simple number transfer. Vodafone, you should be ashamed of yourself for being so careless.

Comments

Similar Complaints

Vodafone's Troubling Porting Experience

September 20, 2023 10:17 PM18

I recently applied online to have my phone number transferred from another carrier to Vodafone. Unfortunately, I was una...

Trouble with Changing Service Providers due to Vodafone

September 12, 2023 11:08 AM22

They've been teaching me what a bad decision I made since the day I applied to switch to Vodafone. I started the process...

1

I Cannot Reach Vodafone's Customer Support

October 26, 2023 4:53 PM34

The customer service numbers of Vodafone never pick up calls. They are really bad at providing service. I bought a postp...

Vodafone's Repeated Negligence and Disconnects

September 30, 2023 9:01 AM13

A call with a Vodafone customer service representative was abruptly terminated. It's been 15 days, and Vodafone hasn't d...

Unreachable Vodafone Phone Line and Unexpected Bill

August 1, 2023 6:15 PM17

My Vodafone line, 0539****85, has been unusable for about a month since we requested a transfer and it never came back o...