I switched to Vodafone about a month ago. I received the SIM card in four days. However, 6 days have passed and neither a call nor an inquiry has been received. In search of answers, I dialed 0542**25 00 00 and was given three additional numbers to call. I called these numbers and left messages, but I received no response. What puzzles me is why these numbers are provided if no one intends to answer them. 0 (850) 399 30 26, 0 (850) 549 05 42, and 0 (850) 480 81 31 are the phone numbers. This level of carelessness is unacceptable. I've tried calling the aforementioned numbers numerous times, only to be told that I'm the third or even tenth caller in line. Is it impossible to transfer a line in less than 15 days? In that timeframe, humans can travel to space, but Vodafone struggles to handle a simple number transfer. Vodafone, you should be ashamed of yourself for being so careless.
I recently applied online to have my phone number transferred from another carrier to Vodafone. Unfortunately, I was unable to coordinate with the courier who arrived to deliver my SIM card, so the delivery was missed. I called Vodafone customer service at 0542**42 00 00 and they directed me to a Vo...
They've been teaching me what a bad decision I made since the day I applied to switch to Vodafone. I started the process of switching operators, and despite spending hours on the phone, it took 4-5 days for my SIM card to arrive. When I called to inquire about the status of my application, I was ast...
The customer service numbers of Vodafone never pick up calls. They are really bad at providing service. I bought a postpaid phone plan, but I've been trying to activate it for days now. The customer service number, 0850 480 95 42, never answers my calls. Once, I accidentally hung up the call, and th...
A call with a Vodafone customer service representative was abruptly terminated. It's been 15 days, and Vodafone hasn't done anything about the situation. Unfortunately, that is not the end of the issue. Another representative misrepresented their name at the start of the call and pretended to have e...
My Vodafone line, 0539****85, has been unusable for about a month since we requested a transfer and it never came back online. I've visited multiple stores and talked to several customer representatives, but they all claimed they've never encountered such a problem and blamed it on my line being "in...
Comments