I applied online and at the dealership to transfer my three postpaid lines, which are registered to me, from Vodafone to Turkcell. However, I was informed that the transfer could not be completed because a Turkcell number, 531961****, which I do not know when or how it was removed, does not use, and is registered to me as closed, was blacklisted. When I inquired whether there was any outstanding debt on the number, I was told there was none. I requested that this number, which has no debt, be removed from the blacklist, closed, and removed from the system. They asked me to submit a petition, which I did, but I have not received any results. If the issue is not resolved immediately, I will transfer my lines to another operator and share my grievance across all social media platforms and forums.
I applied to transfer my 4 Vodafone-registered lines to Turkcell through Turkcell.com.tr. However, I received a message stating that my applications were canceled because the delivery of the new SIM cards by the courier was delayed. On Turkcell's information page about number portability, it clearly...
I am writing to express my dissatisfaction with Turkcell concerning the migration of my Vodafone line. My Vodafone line was closed on December 5th, yet Turkcell has not activated my new line even after two days. This resulted in my mobile line being non-functional, leading to considerable hassle. I ...
About three months ago, I ported my number from Vodafone to Turkcell. However, for the past two months, I have been facing a serious issue: when people using Vodafone lines try to call me, they hear a message saying “This number does not exist” and cannot reach me. As a result, I am missing importan...
My attempt to transfer my number to Turkcell was unsuccessful since I am on a blacklist. I was unable to complete the transfer even though I tried. There is no support being provided by either the customer service department or any of the local branches. What should I do next? I have no idea what to...
On October 24, 2025, a number transfer and subscription process was initiated for my line 5326****59 without my knowledge or consent. Although I was completely unaware of this situation, I had to personally visit both Turkcell Corporate and Vodafone Corporate stores and spend my entire day trying to...
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