I called Vodafone Turkey customer care number. It is so hard to just to connect to a damn human being. I am saying I want to connect to customer care, the robot tells me why? I can do everything. Finally, the damn robot gives up and you can dial the correct numbers to connect to a human. But when you connect, the customer care assistant is trying to make a fool out of you. I called them because when I was asleep in 04.47 (LT) there is internet consumption 5 times and each one is 97 mbs. By the way I should mention that I was lucky enough to view my consumption because that function of app doesn't work. They don't want their customer to see how much data/minutes/sms they used. Anyways, when I connect to the person now another trouble begins. Because the customer care assistant tells me that even if my mobile data is on, my internet will be consumed. Thanks grandma I didn't know that. Now average internet speed I get from Vodafone is about 25 mbps. And when this happened, about 500 mb of data were used a minute until it consumed almost 20 gb in a night. And I am using the communication pass which makes WhatsApp, telegram and messenger data won't be used from my allowance. Riddle me this, Vodafone
I wanted to switch to a new plan after my commitment ended via the Vodafone Yanımda app. First, it gave an error, but on my second try, it said the process was completed. But when I checked later, Vodafone hadn't made the switch. I called on October 2nd, and a person named A*** said they made a reco...
I'm really fed up with Vodafone, and I'm baffled as to why it's so difficult to reach a customer service representative. Their automated assistant is unable to handle our requests, leaving us in the dark and without proper information. When I spoke with a customer service representative yesterday, I...
I've been using Vodafone for my phone plan, and my internet data ran out really quickly in just 2 days. This caused me to go over my data limit, and now my bill is a huge 850 TL (my plan is only 167 TL). Because of my job, I had to reluctantly buy more data (10 GB), but it disappeared really quickly...
I’m experiencing a serious network issue with Vodafone—calls are cutting in and out, and it’s been embarrassing. It’s so bad that I can’t even resolve the problem through the so-called digital assistant in their ‘Yanımda’ app. I can’t reach Vodafone customer service either, because even though my si...
I'm tired of Vodafone's constant lies and misleading information, which only cause embarrassment and waste of money. They persuaded me to upgrade to an unlimited plan by promising 45GB of hotspot data for only 29 TL (the main reason I switched). I was supposed to have a monthly internet sharing allo...
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