If Vio.com doesn’t honor the displayed price and adds hidden charges, how can I dispute this?

If Vio.com doesn't respect the price that was shown and adds extra fees at checkout, you can file a claim and report the practice to get your money back and stop it from happening again. This is a helpful guide:

• Keep all of the proof: take screenshots of the first price, the booking process, and the final price that includes the extra fees.

• Get in touch with Vio.com: email [email protected] or fill out the form at https://www.vio.com with your proof and ask for a refund for the charges that were not revealed.

• Get a written answer; ask for a full breakdown of the price and make it clear that the extra fees were not explained before payment.

• Take it to your bank. If they don't refund the money within 7 days, ask for a chargeback and show proof of the difference between the amount that was offered and the amount that was charged.

❗ If you've had similar problems with Vio.com's hidden fees, share your story on Xolvie to bring attention to the issue.