I am using the Soyo dating app from the Play Store and I am currently unable to access my previous account. I had used t...he fast login option twice before, but now I cannot log in to those accounts and I also cannot create or access a new account. When I try, I receive the message: “You have already
For several months I have been using the Soyo Android app, believing it to be a genuine dating platform where people can... meet and build real relationships. However, my experience has been completely different and has made me feel scammed. Inside the app it is not possible to exchange real contact de
I am a Soyo Lite user and I am requesting a permanent removal of the ban on my account. My Soyo Lite ID is 912958166 and... my email address linked to the account is itumoelizabet***@gmail.com. At the beginning of last month, I discovered that my account had been banned. The reason shown was that I vio
I recently started using the Soyo app because it promised real live chat, but my experience was completely different fro...m what was advertised. The chats and interactions felt fake and scripted, and I strongly believe that the people I was talking to were not genuine users but paid profiles. I began
Today, while trying to register on the Soyo app, I encountered a device limit problem. The app shows the message “You ha...ve already registered 2 accounts with your phone and the upper limit has been reached. You cannot register again.” and does not allow me to proceed. I would like the device / accou
I have been unable to log into my VIP 5 level account on the Soyo app since August 6, 2026. Whenever I attempt to access... the app, I receive a warning stating, "Your account (827162202) has been banned and is inaccessible," preventing me from accessing my account in any way. Despite having a substan
I am filing a complaint regarding the unfair ban of my streamer account on the Soyo app. Last night, between 10:00 PM an...d 11:00 PM, my account was shut down by a broadcaster whose stream I had joined, and I am currently unable to access my account. I do not believe I committed any rule violations,
For about a year, I have been continuously receiving calls and text messages from different unknown numbers through an a...pplication called Soyou. These individuals usually call or write with phrases like "Hello my love" or "You sent your number, you messaged me on the app," acting as if I personally
For about three months, I have been using dating apps named Soyo, L, and C on my Android phone. During this period, I ha...ve encountered arbitrary practices that exploit users across all services on these platforms, including messaging, video calls, and coin/token purchases. Communication between par
This morning, I created an account on the SOYO social media app using my phone number. Shortly after opening the account..., I decided to delete it and exit the platform completely; however, I could not find any button, menu, or clear guidance regarding account deletion within the app. Despite spending
I am writing this complaint regarding a serious breach of trust and allegation of fraud involving a user on the Soyo app.... The account in question belongs to user ID 313954678. This individual gains users' trust on the platform, lures them off the app, and demands money, profiting through this scheme
I am writing regarding an issue I am experiencing with the Soyo app on my Android device. Today, while I was switching f...rom one account to another, I suddenly received a “device banned – error code 122031” message and have not been able to use the app since then. My device has been banned for about
I have been using the Soyo app for about two weeks, and I experienced a severe issue, particularly with the live chat se...ction. I believe the girls on the app are not genuine users, but rather paid operatives working for the platform. They continuously drag out conversations using the same types of q
While using the Soyo app to make friends and play games, I met someone with whom I later exchanged sexually explicit mes...sages, videos, and photos over WhatsApp. Today, an individual claiming to be a mediator from the Adana Bar Association called me via a regular phone call, stating that he had seen
Since last night, I have been trying to convert diamonds into USD in the Soyo app, but when I reach the payment screen, ...no payment options are displayed. There is no error message or warning on the screen; it simply acts as if no payment options exist. I have never completed this transaction before
I had an existing account on Soyo Free Dating App registered with the email address mulon***[email protected], and the old ac...count ID is 493759***. On 08/06/2026, I uninstalled the app from my phone and later reinstalled it. When I opened the app again, it did not give me any option to access or recover
I have been using the Soyo dating app on my Android phone in Kenya, and my account was suddenly banned last year without... any explanation or warning. I did not receive any message in the app or by email stating the reason for this ban. I contacted Soyo support regarding this issue, but I have not rec
I am a user of the Soyo chatting and livestreaming application, and I would like to file a complaint about the withdrawa...l feature. Since the very first day I joined the app, I have not been able to see any withdrawal button, so I cannot convert my diamonds into cash. I have been trying to get help w
I am a user of the Soyo dating app on an Android phone and I recently experienced a serious problem with my account and ...purchases. About an hour ago, it appears that my Soyo account was hacked and since then I have not been able to use the service properly. After this happened, I attempted to buy co
I load about $34 per day into the Soyo app just for messaging. When I deposit this amount, I expect to receive at least ...10,000 message credits. However, I noticed that my message credits run out very quickly, and my balance was gone after around 20,300 messages. For such a high fee, the rate at whic
My account on the Soyo: Voice Room & Chat Party app was banned without any explanation, and I cannot access the approxim...ately $30 balance remaining in my account. When I try to log into the app, I only see a notification saying that I have been banned, but there is no clear information explaining wh
While using the Soyo app on my Android device, I was suddenly given a device ban even though I did not violate any rules..., and I have been unable to access the app for about three days. When I try to log in, an English warning message appears, but since I do not understand the language, I cannot full
On these platforms, people first build trust through friendship and emotional closeness, then move on to asking for gift...s, and eventually request phone numbers. After a phone number is shared, inappropriate photos and videos may be sent, which can escalate into serious crimes such as blackmail and e
On January 6, 2026, at 12:59 AM, I submitted a withdrawal request on the Soyo app for 250,000 diamonds in the amount of ...$56 via IBAN transfer. Although more than 24 hours have passed, the money has still not been deposited into my bank account, and the transaction continues to show as “under review”
SOYO is a social networking and live chat application developed by Haflla HK Limited. The platform enables users to meet new people through text messaging, voice calls, video chats, chat rooms, and social discovery features. SOYO is designed to connect users worldwide through real-time communication and online communities.
Customer Support Email: [email protected]
SOYO operates in the social networking and online communication industry. The platform focuses on helping users build friendships and engage in conversations through various interactive communication tools.
User sentiment toward SOYO is mixed to negative. While some users appreciate the opportunity to meet new people and participate in voice chats, complaints commonly focus on high in-app costs, messaging restrictions, account issues, and customer support responsiveness.
If you’ve experienced issues with SOYO, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
