If the power to your Vestel refrigerator isn't working right, check the power source first. Make sure the appliance is firmly plugged in and that the outlet works. Make sure the thermostat is set to the right temperature. If it's not, try changing it to a colder setting.
Next, look for any damage or dirt on the door seals. When seals are broken or dirty, warm air can get in, which makes cooling less effective. Use water and gentle soap to clean the seals, and if they need to be replaced, do so.
When the fridge is overloaded, airflow can get blocked, which means it doesn't cool properly. Make sure the things are set up so that air can flow freely.
Also, check the condenser coils, which are usually near the bottom or back of the unit. If there is dust or dirt on these coils, they won't cool as well. Use a brush or hoover to gently clean them.
If these steps don't fix the issue, look at the user manual for tips on how to fix problems with your individual model. Call Vestel's customer service at +90 850 222 4123 if you need more help.
If you have experienced a similar issue, please feel free to share. You can also file a complaint on Xolvie.
Related Complaints
Vestel Refrigerator Failure And Planned Obsolescence Concern

Truly unbelievable! The Vestel refrigerator I purchased broke down almost like clockwork right after 5 years of use. It started slowly defrosting without showing any error codes, and eventually stopped working altogether. The result? Dozens of kilos of meat, minced meat, and frozen products went com...
Vestel Keeps Failing Me With My NFK64012 EX GI PRO WIFI Refrigerator

Since 2021, we have been experiencing endless breakdowns and replacement processes with our Vestel NFK64012 EX GI PRO WIFI refrigerator. The product has continuously malfunctioned, and every single time we had to deal with Vestel technical support. Despite numerous repairs and replacements, the prob...
I Face Vestel No Frost Refrigerator Not Cooling and No Replacement Provided

I bought a Vestel No Frost refrigerator, and while the freezer continues cooling, the upper refrigerator section completely stopped working. On Monday, I contacted Vestel service and a technician visited. They informed me that the refrigerator had to be sent to the factory and promised a replacement...
I Face Gas Leak and Replacement Issue With Vestel NF655 X Refrigerator

For the past 14 days, my Vestel NF655 X refrigerator has been out of service due to a gas leak problem. During this time, the refrigerator has not bee...
I Face Constant Water Tank Overflow Problem With Vestel Refrigerator

I purchased a Vestel refrigerator from the Trabzon Of Vestel dealer, and from the very first day, I noticed a serious issue. The rear water tank fills up and overflows every two days, no matter how I use the appliance. This problem has continued without any improvement since the day of purchase. Be...
I Face Cooling Failure and Repeated Defects With Vestel Refrigerator Despite Prior Repairs
My Vestel refrigerator has been nothing but trouble since I purchased it. Previously, I had to deal with rusting and door problems, which resulted in the door being replaced twice. Now, for the past 3–4 months, the refrigerator has stopped cooling altogether, leaving me in a very difficult situation...
I Face Repeated Gas Leak Problem and Denied Replacement With Vestel NFK640 Refrigerator
My Vestel V10711537 bzd gt SN653EVMK- (NFK640 ex A++ ion) refrigerator stopped cooling on March 15, 2025. I waited 12 days while two different service teams inspected it. Both verbally told me the issue was a gas leak. First, they emptied the gas and replaced a part, then replaced the motor—even tho...
Vestel Asked Me to Pay for Replacement of My NFK54002 Faulty Fridge

My Vestel NFK54002 refrigerator has not been cooling for about 20 days. After the issue occurred, I contacted Vestel authorized service, and my refrigerator was taken in for inspection. The examination revealed that it was a factory defect, but since the warranty had expired only 14 days earlier, I ...
My Vestel NFK510 Fridge Still Has Issues Despite Repeated Service
There has been a persistent malfunction in our Vestel NFK510 model refrigerator for approximately two months, and no permanent solution has been provided despite multiple service attempts. The process has unfolded as follows: Initially, we contacted Vestel's authorized service due to a warning light...
My Vestel Fridge Makes Noise and Melts Ice Below
The refrigerator you replaced under warranty three months ago is making strange noises, and today, the bottom part started melting ice. A product this poor in quality is unacceptable. The previous refrigerator broke down twice with motor issues before even reaching three years, and I spent ₺15,000 i...
I Waited 12 Days Without a Fridge as My Vestel NFK48001X Replacement Still Hasn’t Arrived
On July 12, 2025, I contacted Vestel customer service to report that my NFK48001X refrigerator had stopped cooling. A technician visited on July 14 and said the fridge needed to be taken to the workshop. He promised pickup within two days, but no one came. When I followed up by phone, they claimed n...
I Faced Repeated Cooling and Physical Damage Issues with Vestel Puzzle Refrigerator

I purchased a Vestel Puzzle model refrigerator back in August 2015, and it has been experiencing the same recurring malfunction from the very first day. During the initial service visit, the issue was diagnosed as a sensor failure and the part was replaced. However, the refrigerator failed again imm...
Vestel Made Me Replace the Same Refrigerator Mainboard Twice

On 01/07/2021, we purchased a Vestel NF52001 model refrigerator. Approximately two years after the purchase, the mainboard (motherboard) of the product was replaced free of charge due to a malfunction. Recently, I noticed that the refrigerator was forming excessive frost, so I contacted the authoriz...
Vestel Refuses to Replace Faulty Fridge Despite Failures Under Warranty

My Vestel refrigerator (model NF60012EXIONWIFI, serial number 1176578619024963120110), still under warranty, broke down in Yalova on 28.07.2024 due to cooling failure. On 30.07.2024, the service said the mainboard needed replacing. The card was changed on 05.08.2024, but the issue persisted. On 09.0...
Vestel Failed to Fix My Refrigerator Despite Repeated Visits

On Tuesday, June 24, 2025, I called the Vestel Communication Center to report that my refrigerator was no longer cooling properly and that the LED dis...
My Vestel Refrigerator Stopped Working After Only 4 Years

My four-year-old Vestel refrigerator broke down. Since the warranty expired a year ago, I was told it couldn't be repaired and that a gas test would be performed for ₺2500. Based on the test results, they said I could buy a new refrigerator at a discount. So far, that’s understandable. But here's th...
Vestel Broke My Fridge Shelf and Refused Free Replacement

I am requesting a free replacement of the door and shelf. The mounting tab on the door shelf of my Vestel refrigerator broke without any user error. A...
Vestel Sold Me a Faulty NF 52101 Refrigerator That Spoils All My Food
The VESTEL NF 52101 refrigerator is a terrible model. It has never performed well since the day we bought it. Meat, chicken, fruits, and vegetables spoil quickly, often getting moldy. We called the service team a few times, and each time they came, they claimed there was no problem. Despite our repe...
Vestel Failed to Replace My NFK72022 No Frost Fridge Despite Ongoing Warranty

I have a Vestel NFK72022 e Gı Pro WiFi 650-liter No-Frost refrigerator, or a similar older model. Its warranty is valid until 2026. I filed a service ...
Vestel Fridge Reset Itself During My Trip and Became Completely Unusable

The refrigerator I purchased from Vestel in August 2024 completely reset itself in March 2025. Since I was away on a trip, all the food inside had spo...
Vestel Denied Replacing My Fridge Despite Odor Without Any Food Inside

On 24/11/2024 I bought a fridge. On 28/12/2024 I had the fridge installed in my summer house and then I put some small individuals in the freezer section, in the other cooler section I put rose hips in a jar and oil in a jar and the fridge remained in working order until February. As it was a summer...
Vestel Used Non-Original Parts in My Refrigerator Repair and Ignored My Complaints

Three years ago, we sent our Vestel refrigerator to the authorized service center due to motor and circuit board issues. The refrigerator was repaired and returned. However, about a month ago, it broke down again, and the technician from the authorized service said the motor was faulty. When I asked...
Vestel Refrigerator Repair Delays Waste My Time and Money with No Resolution

I purchased a refrigerator from Vestel about 6-7 years ago, and recently it began showing an "sr" error and beeping non-stop, especially at night, disrupting my sleep. I called for service, and the authorised service center took on the case. The technician informed me that both the motherboard and s...
Vestel Refrigerator Condensation Issue Ruins Products and Warranty Support Is Lacking
I bought a Vestel fridge on 02.09.2023, and ever since, I've been dealing with a constant problem of condensation in the vegetable drawer. Half of the fruits and veggies I keep there end up going bad way too soon. I’ve had service technicians come out five times at different times, but they haven’t ...
Vestel XL Fridge Keeps Failing Despite Repairs – Requesting Replacement Under Warranty

I purchased a Vestel XL fridge in 2021, and its warranty is valid until December 2024. In June 2024, the fridge broke down, and the local service in S...





















