My Vestel Fridge Makes Noise and Melts Ice Below
The refrigerator you replaced under warranty three months ago is making strange noises, and today, the bottom part started melting ice. A product this poor in quality is unacceptable. The previous refrigerator broke down twice with motor issues before even reaching three years, and I spent ₺15,000 in total. After the third breakdown, you provided a replacement, but now this one is having issues too — the motor makes weird sounds, and no one is addressing the problem. Vestel, hear our voice! This is a violation of consumer rights.
Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you regarding your notification as soon as possible. Did you know that you can access self‑service solutions for resolving your issue at Vestel via our website? We would like to remind you of all our communication channels that are available 24/7. For your suggestions, requests, and complaints, you can always write to us via our WhatsApp line, or chat with Vestel Assistant. The resolution of your complaints is also available through all our other channels at Vestel. Vestel Customer Service
