Toyota service delay

We purchased our 2010 Toyota Corolla Elegant, license plate 06 ** 1141, brand new. For about 5 years, the vehicle has had minor paint defects that gradually worsened and eventually turned into serious peeling. Around 2 years ago, we contacted Toyota Efe Plaza regarding this issue. After the inspect...

For about a year, I have been experiencing a paint peeling problem with my Toyota Corolla. This issue continues to persist, and my grievance grows worse each day. To resolve the problem, I contacted the Öztoprak dealership in İskenderun. However, they did not open a service record and told me the p...

I am the owner of a Toyota Avensis with the license plate number 34 HF 6376. Due to a malfunction in my vehicle, I had my car towed to the Turkey Bursa Akkoyunlu Toyota Authorized Service on 02.07.2025. Based on the information that the issue was resolved, I went to the service on 05.07.2025 to pick...

I left my Toyota Yaris Cross at the Bursa Çavdarlı Plaza service center on August 2, 2025, due to a noise coming from the front suspension while driving at low speeds. Although my vehicle has been at the service center for 9 days, no solution has been offered so far. Unless I contact the service cen...

I had an accident in May. I gave my vehicle to the Toyota service center. It is August and I still haven't received my vehicle. I want my grievances to be compensated. Otherwise, I will take legal action and broadcast channels. I want to contact someone at Toyota headquarters.

The 2024 model Toyota Corolla vehicle we purchased from your company experienced a severe engine failure (engine seizure) at only 6,500 kilometers, causing major inconvenience for our staff member who was on duty out of town. The vehicle was delivered to your authorized service center, Muhittinoğlu ...

Dear Toyota Customer Service, I am writing to express my strong dissatisfaction and disappointment with a recent experience involving your authorized service provider 'Muhittinoğlu Toyota Gaziantep', regarding my 2021 Toyota Corolla vehicle (license plate: 79 AAP 7**). Before the original manufactur...

We made the mistake of trying to buy the newly launched Toyota Corolla Cross Hybrid. The color we wanted was available at Toyota Akkoyunlu in Bursa, Turkey, but the entire purchase experience has been a nightmare. Toyota's online reservation system is completely dysfunctional, and their customer ser...

On April 17, 2024, I purchased a brand new Toyota Hillux Invincible from Samsun Toyota Plaza Derindere Koçak. I went to Samsun Toyota Plaza Derindere Koçak several times because I was hearing noises coming from the springs and spring connectors under the vehicle's body. On my first visit, the spring...

I am absolutely outraged with Toyota and their Onatça service center in Adana! I own a 2011 Toyota Corolla, and back in January, I brought it in because the paint was peeling. They took pictures, told me they'd get approval, and promised to call me back. Well, it's been six months now, and I've hear...

I purchased my Toyota Corolla Cross at the end of December 2022. On the morning of May 12, 2025, the vehicle suddenly wouldn’t start. The authorized Toyota service center informed me that the battery was completely discharged. However, they told me the system didn’t allow them to replace it, so they...

I am absolutely outraged with my 2022 Toyota Corolla Cross Hybrid and the abysmal service I've received! I bought this brand-new car in late December 2022, and now, just 2.5 years later, it's a complete lemon. One morning, the car simply wouldn't start—the electric battery was dead. The service cent...

Despite receiving repair approval from the insurance company Magdeburger Sigorta on February 14, 2025, my vehicle has still not been repaired or delivered. Toyota Efe Ankara Authorized Service has been unable to resolve the issue and cannot provide a satisfactory explanation. The customer service re...

I am the owner of a Toyota Yaris Cross 1.5 Hybrid Passion X-Pack e-CVT, which I purchased on July 1, 2024, from Toyota Elpa Otomotiv Elazığ. During the purchase, the sales consultant clearly stated that the vehicle included a Collision Avoidance System. However, once I began using the car, I noticed...

I am a 2022 Model 1.5 Dream package Toyota Corolla user. Two and a half months ago, I took my vehicle to the Toyota Authorized Service ALJ Automotive in Çekmeköy to have its 30 thousand maintenance done and to show the fault I noticed on the temperature gauge. My vehicle's maintenance was done for 8...

On January 23, while driving my brand-new City AGE car on the road to Denizli, I had a minor accident at night. I live in Fethiye, but I was told my car needed to be taken to Toyota because it was nearby. My car was towed to Denizli Toyota Plaza Yarımca. After discussions with the service team, I wa...

For the past 5 months, Toyota has failed to supply the necessary parts for my Hilux, leaving my vehicle unusable. Every time I contact them, they keep delaying the delivery dates, creating endless frustration and inconvenience. Because of this ongoing delay, my vehicle's inspection period has expir...

My Toyota Corolla Cross developed a steering rack issue, and since the car is under warranty and has regular service maintenance, the dealership confirmed that the part would be replaced. However, 51 days have passed, and my car is still not repaired. My wife uses this car daily to take our child t...

My so-called "smart" Toyota Hilux locked itself while I was moving from the passenger side to the driver’s seat. My keys were in my bag, yet the truck still automatically locked with my dog and belongings inside! I immediately called Toyota Roadside Assistance, expecting urgent help. Instead, I was...

Dear Friends, As someone who has always been a huge Toyota fan—90 out of my 100 posts are about the Toyota Hilux—I never thought I’d say this: I will never buy a Toyota again. The reason is my experience with Toyota Turkey and my 3-month-old Toyota Hilux. Here’s what I’ve been dealing with: Passen...

The issue I experienced with the service stems from significant delays, poor repair quality, and misleading communication. Toyota’s authorized service initially promised to repair my vehicle within 15 days, but this timeline was extended to 30 days without any valid explanation, causing major inconv...

Dear Sir/Madam, I would like to address an issue regarding my 2019 model Toyota Corolla, which I took to your authorized service center following a minor accident. Despite my vehicle still being under warranty, I have not been provided with a replacement vehicle, and the repair process has already e...