I am absolutely outraged with my 2022 Toyota Corolla Cross Hybrid and the abysmal service I've received! I bought this brand-new car in late December 2022, and now, just 2.5 years later, it's a complete lemon. One morning, the car simply wouldn't start—the electric battery was dead. The service center claimed the system wouldn't allow a full refresh, so they just charged it and sent me on my way.
Two days later, the exact same problem! Dead battery, same excuse. We insisted they install a new battery, which they finally did. But guess what? Three days after that, the car died again, and they still can't pinpoint the cause. My car has been stuck at the service center since May 12th, and frankly, nobody seems to care about my predicament. They've strung me along for a month with pointless excuses, wasting my time.
Now, they're saying the entire computer module needs to be replaced, and it has to come all the way from Japan, pushing the repair until the end of July. My car only has 25,000 km on it, and it clearly deserves to be replaced, but apparently, that's not an option in Turkey. It's infuriating that a giant like Toyota would immediately replace a faulty vehicle in its own country, but here, we're left to suffer through endless delays and incompetence.
I'm warning you, Toyota, I will take both Toyota Turkey and Toyota Japan to court if necessary. No one has the right to cause this much distress and inconvenience to a customer. Fix my car or replace it, now!
I purchased my Toyota Corolla Cross at the end of December 2022. On the morning of May 12, 2025, the vehicle suddenly wouldn’t start. The authorized Toyota service center informed me that the battery was completely discharged. However, they told me the system didn’t allow them to replace it, so they...
In 2020, I purchased a brand new Corolla. Before the warranty expired, we faced a battery problem, got stranded on the road, and had the battery replaced under warranty. However, approximately a year and a half later, I encountered the same issue again, and when I went to the service center, they cl...
To the Attention of Toyota Management, I purchased 2 Toyota Corolla Cross hybrid cars from Ortaköy Toyota Distributor. On September 26, 2023, I had a small accident where my car did not hit or crash into anyone or anything, but only passed over a high sidewalk with only my left front tire. On Janua...
The Toyota Corolla 1.5 Dream Xpack that I bought from "Mardin Toyota Plaza Timurağaoğlu" on July 3, 2024. The car had a problem with the EPB system after only 500 kilometers, and it has been stuck in the service center ever since. No one seems to be working on the problem, even though I've tried to ...
I have a complaint about Toyota. I drive a 2019 Toyota Corolla. I haven't even had my car for four years yet, and I've already had to replace the second battery. Actually, the second battery didn't even last one and a half years. I brought it to the service center, and they told me they could replac...
Comments