I used Zalando’s Sellback service for a box with GAP shorts and a GANT t‑shirt, sent under Sell box number 23531863525SE... on 26/05/2026. After reviewing the box, Zalando rejected the items and informed me that they would be sent back to me. Since then I have neither received any shipment nor any clea
I ordered Armani t-shirts from Zalando, expecting authentic products, but I was shocked to see “Made in Turkey” on every... label. This was my first time encountering this situation. These Armani t-shirts, sold under Zalando’s name in France, are marked as made in Turkey, which surprised me and left me
Zalando's performance has lately been absolutely disappointing. I ordered but never got anything as their end had a prob...lem. Though I could see the tracking was problematic, there was little I could do personally to correct it. Customer service was utterly useless when I got in touch and they merely
Although I have been a devoted Zalando customer for years, my most recent order has left me very dissatisfied. Two weeks... ago I ordered, and I never heard anything about its arrival status. When I contacted customer support, I was told the box most likely had been lost in route. I asked for a refund
Recently I ordered from Zalando, and the process has been really unpleasant. Originally scheduled to come via DHL, my pa...rcel was unexpectedly tagged as "returned to sender" due to an allegedly "incomplete address," without any prior notice or delivery effort. My address was exactly accurate, and I h
I am deeply disappointed with the quality and fit of the product I received from Zalando. The material feels cheap and f...ragile, and even after the first wear, some stitches started coming apart, and the color began fading. I did not expect the item to deteriorate so quickly, which has left me highly
I'm deeply disappointed with the bag I purchased from Zalando. The quality is nowhere near what I expected – the materia...l feels flimsy and isn’t built to last. Within a short time, the bag showed visible signs of wear, and the stitching started to unravel. To make matters worse, the product looks en
I'm highly disappointed with the shoes I purchased from Zalando. The product looked nothing like the picture online – co...lors and design were completely different, leaving me frustrated from the start. Not only did the shoes appear mismatched with what was advertised, but the quality was shockingly p
I faced a major issue with the shoes I purchased from Zalando. To start, the product looked nothing like the photos onli...ne – the colors and design were completely different, leaving me very disappointed. On top of that, the quality was shockingly low. After just a few wears, the stitching began to u
My recent shopping experience with Zalando was a complete disappointment. The items I received were entirely different f...rom what I ordered and looked nothing like the pictures on the website. The fabric quality was extremely poor, wearing out quickly after just a few uses. To make matters worse, the
I purchased the Zalando Plus baby stroller, and within less than a year, it has broken down twice. My baby is only 9 mon...ths old, and the stroller is 7 months old. Recently, while my baby was seated, the stroller’s seat malfunctioned, leaving a dangerous gap where the safety strap couldn’t hold him s
