My so-called "smart" Toyota Hilux locked itself while I was moving from the passenger side to the driver’s seat. My keys were in my bag, yet the truck still automatically locked with my dog and belongings inside!
I immediately called Toyota Roadside Assistance, expecting urgent help. Instead, I was left waiting for 7 minutes just to reach a technician. When I finally did, he told me he was nearby but still wouldn’t arrive for at least 45 minutes. How is this acceptable for an emergency service?
Toyota, do you even have enough staff in your roadside assistance team? Giving me a technician’s personal number instead of fast support is completely unprofessional. I will escalate this complaint to Toyota Global! Fix your response times!
I have been using Toyota Assistance for nearly 3 years, but I have never had the chance to actually use it until two days ago when I found my car completely non-functional in my backyard. I reside in Hatay Dörtyol center. I immediately contacted Toyota Assistance to explain the situation, and the cu...
It seems that all customers are experiencing the Toyota PCS AdBlue malfunction. The service maintenance for the Toyota Hilux is scheduled every 10,000 km, but the AdBlue light turns on at 7,500 km. When you request an appointment from the service center, they give you a slot one week later. As a res...
For the past 5 months, Toyota has failed to supply the necessary parts for my Hilux, leaving my vehicle unusable. Every time I contact them, they keep delaying the delivery dates, creating endless frustration and inconvenience. Because of this ongoing delay, my vehicle's inspection period has expir...
On September 14, 2025, my newly purchased Toyota Corolla Cross experienced a hydraulic failure. I contacted Toyota Road Assistance, and they sent a tow truck. However, the tow truck ended up breaking the axle of my vehicle. Since then, neither Toyota nor the towing company (Assist) has contacted me...
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