Tommy Hilfiger

I purchased a Tommy Hilfiger shoulder bag from the Boyner app in May. Even though I barely used the bag, it has already started to show signs of wear and deterioration. I went to the Boyner store in Trabzon and had the product sent in for inspection, but Tommy Hilfiger refused to accept the return. ...

I purchased a pair of Tommy Hilfiger Briana Sneakers from the Tommy Hilfiger Outlet Store in Ankara and wore them for the first time today (September 29, 2025). When I went outside in rainy weather, the soles of the shoes were extremely slippery, causing me to slip and fall heavily. I had to apply i...

About a month ago, I purchased a pair of Tommy Hilfiger Loafer shoes from the brand’s official online store (Order No: tmy2-913311). After receiving them, I wore the shoes only twice outdoors, and by the end of the second day, the front tip began to peel and show visible damage. I paid approximately...

On February 25, 2025, I purchased a Tommy Hilfiger Scanton Slim RWB DH 6001 model pair of pants from Amazon for ₺2,487. The product was delivered to me in Diyarbakır, and I have worn it no more than 10 times in total. Despite such limited use, the fabric has torn, which is very disappointing for a p...

On April 20, 2024, I purchased a pair of Tommy Hilfiger Sneak shoes (material code: 5003118366002) from the Boyner store at Marmara Park in Istanbul, paying ₺3,499. I only wore the shoes to work for daily use, never for sports or on rough surfaces. While cleaning them, I noticed a horizontal crack o...

I purchased two items from the Tommy Hilfiger online store. Upon inspecting the products, I noticed that the price tags on the items were different from the prices I paid, and one of the items had a stitching defect. I contacted the store via message to report these issues. Instead of acknowledging ...

+1

I sent my Tommy Hilfiger boots, which I purchased from Boyner a month ago, for inspection on November 13, 2024. Today, when I called to check on the status, I was told that the company rejected my claim, citing user error. Are they mocking me? The boots, which cost me ₺5,000, haven’t even been worn ...

I bought a Tommy Hilfiger polo collar t-shirt, trusting the brand's name and quality. However, the edges of the t-shirt became discolored after wearing it just once. When I sent it to the brand for an exchange, they refused to accept it. Honestly, it’s deeply disappointing to face the same issue wit...

The Tommy Hilfiger sweater I bought six months ago tore at the loose-knit section, despite being washed gently at 30 degrees. They even went so far as to imply that we might have torn it intentionally. Do they think we recklessly throw these delicate knits into the machine and ruin them? This is the...

I purchased a pair of Tommy Hilfiger sneakers a few months ago for casual, everyday wear, and I'm disappointed by the poor quality. Despite only using them in mild summer conditions, with no exposure to rain or harsh weather, the outer edges have already started separating. Since the shoes are still...

On July 5, 2024, I purchased a pair of Tommy Hilfiger shoes from SuperStep, expecting quality from such a reputable brand. However, after only minimal use, the shoes started tearing at the front and sides. On August 2, 2024, I took them back to the store, requesting a return, as there were no signs ...

+1

Hello, I purchased a Tommy Hilfiger t-shirt from Eren Mağazacılık’s Super Step, and after just three washes, the print started to peel, and the fabric quality deteriorated noticeably. I sent the shirt in for inspection, hoping for a solution, but it was returned to me with the response that “nothing...

I purchased a pair of Tommy Hilfiger sneakers from Boyner, and within just four months, the stitching began to come apart, despite wearing them sparingly. I sent the shoes for a warranty inspection, but they were returned with a claim of “customer misuse.” I paid a premium for these shoes, expecting...

I bought a pair of Tommy Hilfiger sneakers from SuperStep 8 months ago, trusting the brand’s reputation for quality. But within just 6 months, the shoes started showing major issues: the sides burst open, and noticeable wear formed along the creases. I returned the sneakers to SuperStep for an inspe...

I purchased a Tommy Hilfiger t-shirt in April and sent it in for warranty review four months later due to color fading, dye peeling, and fabric stretching. Despite following the proper washing and drying instructions, the product was returned with the response that it was my "washing" or "drying mis...

I purchased a pair of Tommy Hilfiger shoes from Boyner in May 2023, expecting high quality from such a reputable brand. Unfortunately, the shoes have been deteriorating over time. The leather started peeling, and the color has noticeably faded. This is incredibly disappointing and not what I expecte...

+1

I purchased navy espadrille shoes from Tommy, and despite taking great care of them—never washing or scrubbing—the color faded noticeably after a very short time. I sent the shoes for inspection twice, but both requests were rejected without any explanation or resolution. With other brands, a secon...

I purchased the Tommy Hilfiger Iconic Camera Bag from Boyner one year ago, and despite using it only 5-6 times, the bag has started peeling and flaking, particularly at the stitching areas. I sent it to Boyner for inspection, but I doubt they even reviewed it properly since the inspection note was i...

I had previously reported about the problem I experienced with the coat I bought from Tommy Hillfiger in Istanbul. During the solution process of the problem, I did not receive a response from the brand via sikayetvar.com in Turkey, nor was it possible to reach the customer service department. I the...

I bought men's TH Cupset RWB sneakers, size 42, with a 40% discount on the Tommy Hilfiger website for ₺2,729.40. When the order arrived, I found the shoe too small and wanted to exchange it for a larger size. I went to the Ankara Ankamall store, as they handle returns and exchanges according to the ...

I used to be a regular customer of this brand, but its quality has definitely not matched the price. My wife bought trousers and perfume from the Nişantaşı City store for her birthday, and after wearing the trousers only once, with no washing or anything, the threads started coming loose. The produc...

I purchased a Tommy Hilfiger watch as a special wedding gift for my husband, expecting that the brand's reputation would guarantee excellent craftsmanship. Regrettably, after only a few months, the strap started to peel, which was quite disappointing considering the significant amount we spent on it...

I have noticed that the leather of my Tommy Hilfiger shoes has developed bubbles. My request for an exchange was denied due to liquid contact, but it’s normal for shoes to come into contact with liquids. It’s not like they are a mobile phone! The company is not standing behind their product. In fact...

I encountered an issue with a Tommy Hilfiger product I purchased from the store and wanted to file a complaint with customer service. The number I called said it was for online shopping and directed me to call the numbers on the website. For the past week, I have been calling the numbers ending in 4...