Tommy Hilfiger Logo

Tommy Hilfiger

Tommy Hilfiger Logo
Tommy Hilfiger

Complaints

65 complaints
Search in results...

Tommy Hilfiger Man Perfume Has No Lasting Scent

2

On June 20, 2026, I purchased a bottle of Tommy Hilfiger Man Classic Eau de Toilette from the Rossmann-2 store in Kadıkö...

Tommy Hilfiger Camera Bag Started Peeling Too Soon

On October 18, 2024, I purchased a Tommy Hilfiger Iconic Tommy Camera Bag/Crossover (women's leather crossbody bag with ...

Tommy Hilfiger Camera Bag Started Peeling Too Soon
Tommy Hilfiger Camera Bag Started Peeling Too Soon
Tommy Hilfiger Camera Bag Started Peeling Too Soon
Tommy Hilfiger Camera Bag Started Peeling Too Soon

Tommy Hilfiger Pants Developed White Streaks After Washing

On April 24, 2026, I purchased a pair of Tommy Hilfiger pants from the Gaziantep Prime Mall store. After washing the pan...

Tommy Hilfiger Polo Shirts Came Apart at the Same Seam

1

On June 3, 2025, I purchased three Tommy Hilfiger polo shirts from the Tommy Hilfiger store in Afyon. After using them, ...

Tommy Hilfiger Polo Shirts Came Apart at the Same Seam

Tommy Hilfiger TH1710426 Delivered With Manufacturing Defects

2

I purchased a Tommy Hilfiger TH1710426 watch from the Saat & Saat website for ₺4,851, and it was delivered to me on June...

Tommy Hilfiger TH1710426 Delivered With Manufacturing Defects
Tommy Hilfiger TH1710426 Delivered With Manufacturing Defects

Tommy Hilfiger Shoes Started Peeling After Two Days

1

On May 17, I purchased a pair of Tommy Hilfiger shoes from the Kabara store at Ankara Gordion Mall. By the second day of...

Tommy Hilfiger Shoes Started Peeling After Two Days
Tommy Hilfiger Shoes Started Peeling After Two Days
Tommy Hilfiger Shoes Started Peeling After Two Days

Tommy Hilfiger Shoes Fell Apart After 4.5 Months

1

I purchased a pair of Tommy Hilfiger shoes from the official Tommy Hilfiger online store in February 2026. After only ab...

Tommy Hilfiger Shoes Fell Apart After 4.5 Months
Tommy Hilfiger Shoes Fell Apart After 4.5 Months
Tommy Hilfiger Shoes Fell Apart After 4.5 Months
Tommy Hilfiger Shoes Fell Apart After 4.5 Months

Tommy Hilfiger Store Applied 10% Instead of 25% Discount

140

On Sunday, 19 April, I purchased a knit sweater from the Tommy Hilfiger store in Bursa Korupark AVM within the scope of ...

Tommy Hilfiger Store Return Policy Conflict and Refund Issue

12

I bought an item for ₺2,204 from the Tommy Hilfiger store at Opet facilities in Söke, Aydın. One staff member said it wa...

Tommy Hilfiger Watch Original Strap Unavailable After Purchase

22

I purchased a white Tommy Hilfiger men's wristwatch on 14.09.2025 through Hepsiburada from an authorized dealer. After a...

Tommy Hilfiger Bag Deteriorated Quickly — Warranty Claim Rejected

47

I purchased a Tommy Hilfiger shoulder bag from the Boyner app in May. Even though I barely used the bag, it has already ...

Tommy Hilfiger Bag Deteriorated Quickly — Warranty Claim Rejected

Tommy Hilfiger Briana Sneakers Extremely Slippery — Caused Fall and Injury

30

I purchased a pair of Tommy Hilfiger Briana Sneakers from the Tommy Hilfiger Outlet Store in Ankara and wore them for th...

I Face Peeling Damage on Tommy Hilfiger Loafers After Two Days of Use

39

About a month ago, I purchased a pair of Tommy Hilfiger Loafer shoes from the brand’s official online store (Order No: t...

I Face Peeling Damage on Tommy Hilfiger Loafers After Two Days of Use
I Face Peeling Damage on Tommy Hilfiger Loafers After Two Days of Use

I Face Tearing Issue on Tommy Hilfiger Scanton Slim Pants After 10 Uses

34

On February 25, 2025, I purchased a Tommy Hilfiger Scanton Slim RWB DH 6001 model pair of pants from Amazon for ₺2,487. ...

I Face Tearing Issue on Tommy Hilfiger Scanton Slim Pants After 10 Uses

I Face Sole Cracking on Tommy Hilfiger Sneakers After Light Use

36

On April 20, 2024, I purchased a pair of Tommy Hilfiger Sneak shoes (material code: 5003118366002) from the Boyner store...

I Face Sole Cracking on Tommy Hilfiger Sneakers After Light Use
I Face Sole Cracking on Tommy Hilfiger Sneakers After Light Use
I Face Sole Cracking on Tommy Hilfiger Sneakers After Light Use
I Face Sole Cracking on Tommy Hilfiger Sneakers After Light Use

I Received Defective Tommy Hilfiger Items and Wrong Prices

60

I purchased two items from the Tommy Hilfiger online store. Upon inspecting the products, I noticed that the price tags ...

I Received Defective Tommy Hilfiger Items and Wrong Prices
I Received Defective Tommy Hilfiger Items and Wrong Prices
I Received Defective Tommy Hilfiger Items and Wrong Prices
I Received Defective Tommy Hilfiger Items and Wrong Prices

Tommy Hilfiger Blamed Me for User Error and Refused to Refund My Boots

75

I sent my Tommy Hilfiger boots, which I purchased from Boyner a month ago, for inspection on November 13, 2024. Today, w...

Tommy Hilfiger Refused to Exchange My Discolored Polo T-Shirt After One Wear

90

I bought a Tommy Hilfiger polo collar t-shirt, trusting the brand's name and quality. However, the edges of the t-shirt ...

Tommy Hilfiger T-Shirt Print Faded and Fabric Damaged After 3 Washes

83

Hello, I purchased a Tommy Hilfiger t-shirt from Eren Mağazacılık’s Super Step, and after just three washes, the print s...

Tommy Hilfiger T-Shirt Print Faded and Fabric Damaged After 3 Washes
Tommy Hilfiger T-Shirt Print Faded and Fabric Damaged After 3 Washes

Frequently Asked Questions

  • There are a number of ways to get in touch with Tommy Hilfiger:
  • Live Chat: Go to https://help.usa.tommy.com/s/brand-form to talk to someone in real time.
  • Monday through Friday, 9 a.m. to 9 p.m. ET
  • Saturday and Sunday: 9 a.m. to 5 p.m.
  • Call at: For online questions, call 888-866-6948. For store questions, call 800-866-6922.
  • Monday through Friday, 9 a.m. to 9 p.m. ET
  • Saturday and Sunday: 9 a.m. to 5 p.m.
  • E-mail: To send an email, fill out the form at https://help.usa.tommy.com/s/brand-form.
  • Most answers come back within 48 hours.

About Tommy Hilfiger

Tommy Hilfiger is an internationally-recognized fashion corporation. The company specializes in the design, production, and distribution of an extensive range of apparel, accessories, and lifestyle products. Their product line includes clothing, footwear, outerwear, and accessories such as handbags, eyewear, timepieces, and fragrances for men, women, and children.

Tommy Hilfiger operates in a variety of countries, making its products accessible to a large international customer base. The company is present in a significant number of regions, allowing customers from all over the globe to access and purchase its products.