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Tommy Hilfiger

Tommy Hilfiger Logo
Tommy Hilfiger

Complaints

66 complaints
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1

Tommy Hilfiger Man Perfume Has No Lasting Scent

June 27 6:06 PM1

On June 20, 2026, I purchased a bottle of Tommy Hilfiger Man Classic Eau de Toilette from the Rossmann-2 store in Kadıkö...

Tommy Hilfiger Camera Bag Started Peeling Too Soon

June 25 11:44 AM

On October 18, 2024, I purchased a Tommy Hilfiger Iconic Tommy Camera Bag/Crossover (women's leather crossbody bag with ...

Tommy Hilfiger Camera Bag Started Peeling Too Soon
Tommy Hilfiger Camera Bag Started Peeling Too Soon
Tommy Hilfiger Camera Bag Started Peeling Too Soon
Tommy Hilfiger Camera Bag Started Peeling Too Soon

Tommy Hilfiger Pants Developed White Streaks After Washing

June 23 1:31 PM

On April 24, 2026, I purchased a pair of Tommy Hilfiger pants from the Gaziantep Prime Mall store. After washing the pan...

Tommy Hilfiger Polo Shirts Came Apart at the Same Seam

June 22 8:26 PM1

On June 3, 2025, I purchased three Tommy Hilfiger polo shirts from the Tommy Hilfiger store in Afyon. After using them, ...

Tommy Hilfiger Polo Shirts Came Apart at the Same Seam

Tommy Hilfiger TH1710426 Delivered With Manufacturing Defects

June 19 9:31 PM2

I purchased a Tommy Hilfiger TH1710426 watch from the Saat & Saat website for ₺4,851, and it was delivered to me on June...

Tommy Hilfiger TH1710426 Delivered With Manufacturing Defects
Tommy Hilfiger TH1710426 Delivered With Manufacturing Defects

Tommy Hilfiger Shoes Started Peeling After Two Days

June 17 10:44 PM1

On May 17, I purchased a pair of Tommy Hilfiger shoes from the Kabara store at Ankara Gordion Mall. By the second day of...

Tommy Hilfiger Shoes Started Peeling After Two Days
Tommy Hilfiger Shoes Started Peeling After Two Days
Tommy Hilfiger Shoes Started Peeling After Two Days

Tommy Hilfiger Shoes Fell Apart After 4.5 Months

June 16 7:49 PM1

I purchased a pair of Tommy Hilfiger shoes from the official Tommy Hilfiger online store in February 2026. After only ab...

Tommy Hilfiger Shoes Fell Apart After 4.5 Months
Tommy Hilfiger Shoes Fell Apart After 4.5 Months
Tommy Hilfiger Shoes Fell Apart After 4.5 Months
Tommy Hilfiger Shoes Fell Apart After 4.5 Months

Tommy Hilfiger Store Applied 10% Instead of 25% Discount

April 30 12:39 PM140

On Sunday, 19 April, I purchased a knit sweater from the Tommy Hilfiger store in Bursa Korupark AVM within the scope of ...

1

Tommy Hilfiger Store Return Policy Conflict and Refund Issue

March 22 1:58 PM12

I bought an item for ₺2,204 from the Tommy Hilfiger store at Opet facilities in Söke, Aydın. One staff member said it wa...

1

Tommy Hilfiger Watch Original Strap Unavailable After Purchase

January 7 5:01 PM22

I purchased a white Tommy Hilfiger men's wristwatch on 14.09.2025 through Hepsiburada from an authorized dealer. After a...

1

Tommy Hilfiger Bag Deteriorated Quickly — Warranty Claim Rejected

October 1, 2025 8:34 PM47

I purchased a Tommy Hilfiger shoulder bag from the Boyner app in May. Even though I barely used the bag, it has already ...

Tommy Hilfiger Bag Deteriorated Quickly — Warranty Claim Rejected

Tommy Hilfiger Briana Sneakers Extremely Slippery — Caused Fall and Injury

September 29, 2025 10:02 PM30

I purchased a pair of Tommy Hilfiger Briana Sneakers from the Tommy Hilfiger Outlet Store in Ankara and wore them for th...

I Face Peeling Damage on Tommy Hilfiger Loafers After Two Days of Use

September 29, 2025 8:21 PM39

About a month ago, I purchased a pair of Tommy Hilfiger Loafer shoes from the brand’s official online store (Order No: t...

I Face Peeling Damage on Tommy Hilfiger Loafers After Two Days of Use
I Face Peeling Damage on Tommy Hilfiger Loafers After Two Days of Use
1

I Face Sole Cracking on Tommy Hilfiger Sneakers After Light Use

September 22, 2025 7:07 PM36

On April 20, 2024, I purchased a pair of Tommy Hilfiger Sneak shoes (material code: 5003118366002) from the Boyner store...

I Face Sole Cracking on Tommy Hilfiger Sneakers After Light Use
I Face Sole Cracking on Tommy Hilfiger Sneakers After Light Use
I Face Sole Cracking on Tommy Hilfiger Sneakers After Light Use
I Face Sole Cracking on Tommy Hilfiger Sneakers After Light Use
1

I Received Defective Tommy Hilfiger Items and Wrong Prices

July 11, 2025 1:45 PM60

I purchased two items from the Tommy Hilfiger online store. Upon inspecting the products, I noticed that the price tags ...

I Received Defective Tommy Hilfiger Items and Wrong Prices
I Received Defective Tommy Hilfiger Items and Wrong Prices
I Received Defective Tommy Hilfiger Items and Wrong Prices
I Received Defective Tommy Hilfiger Items and Wrong Prices

Tommy Hilfiger Blamed Me for User Error and Refused to Refund My Boots

January 7, 2025 10:56 PM75

I sent my Tommy Hilfiger boots, which I purchased from Boyner a month ago, for inspection on November 13, 2024. Today, w...

1

Tommy Hilfiger Refused to Exchange My Discolored Polo T-Shirt After One Wear

December 21, 2024 3:25 PM90

I bought a Tommy Hilfiger polo collar t-shirt, trusting the brand's name and quality. However, the edges of the t-shirt ...

1

Tommy Hilfiger T-Shirt Print Faded and Fabric Damaged After 3 Washes

October 31, 2024 9:37 AM83

Hello, I purchased a Tommy Hilfiger t-shirt from Eren Mağazacılık’s Super Step, and after just three washes, the print s...

Tommy Hilfiger T-Shirt Print Faded and Fabric Damaged After 3 Washes
Tommy Hilfiger T-Shirt Print Faded and Fabric Damaged After 3 Washes

Frequently Asked Questions

  • There are a number of ways to get in touch with Tommy Hilfiger:
  • Live Chat: Go to https://help.usa.tommy.com/s/brand-form to talk to someone in real time.
  • Monday through Friday, 9 a.m. to 9 p.m. ET
  • Saturday and Sunday: 9 a.m. to 5 p.m.
  • Call at: For online questions, call 888-866-6948. For store questions, call 800-866-6922.
  • Monday through Friday, 9 a.m. to 9 p.m. ET
  • Saturday and Sunday: 9 a.m. to 5 p.m.
  • E-mail: To send an email, fill out the form at https://help.usa.tommy.com/s/brand-form.
  • Most answers come back within 48 hours.

About Tommy Hilfiger

Tommy Hilfiger is an internationally-recognized fashion corporation. The company specializes in the design, production, and distribution of an extensive range of apparel, accessories, and lifestyle products. Their product line includes clothing, footwear, outerwear, and accessories such as handbags, eyewear, timepieces, and fragrances for men, women, and children.

Tommy Hilfiger operates in a variety of countries, making its products accessible to a large international customer base. The company is present in a significant number of regions, allowing customers from all over the globe to access and purchase its products.