Hello, I purchased a Tommy Hilfiger t-shirt from Eren Mağazacılık’s Super Step, and after just three washes, the print started to peel, and the fabric quality deteriorated noticeably. I sent the shirt in for inspection, hoping for a solution, but it was returned to me with the response that “nothing is wrong.” I’m attaching photos to show the condition—honestly, would anyone feel comfortable wearing this now? This isn’t the quality I expected from Tommy Hilfiger, and I’m extremely disappointed. I would like immediate assistance with either a replacement or a refund for this poorly performing product. Please address this issue promptly.
On August 19, 2023, I purchased three t-shirts from the Tommy Hilfiger outlet store in Soke. I reside in Aydın. To my dismay, one of the t-shirts bled color after the first wash. Additionally, we later noticed a tear at the lower hem. On September 29, 2023, we visited your store, explained the situa...
I bought a Tommy Hilfiger polo collar t-shirt, trusting the brand's name and quality. However, the edges of the t-shirt became discolored after wearing it just once. When I sent it to the brand for an exchange, they refused to accept it. Honestly, it’s deeply disappointing to face the same issue wit...
I purchased a black men's shirt from Tommy Hilfiger's Izmir Optimum store in the first week of November 2023. Upon arriving home and removing the tags, I noticed a stain resembling an oil mark while ironing the shirt. The next day, I visited the store to report the issue. However, due to the torn ta...
I bought a pair of Tommy Hilfiger sneakers from SuperStep 8 months ago, trusting the brand’s reputation for quality. But within just 6 months, the shoes started showing major issues: the sides burst open, and noticeable wear formed along the creases. I returned the sneakers to SuperStep for an inspe...
I purchased a Tommy Hilfiger t-shirt in April and sent it in for warranty review four months later due to color fading, dye peeling, and fabric stretching. Despite following the proper washing and drying instructions, the product was returned with the response that it was my "washing" or "drying mis...
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