I subscribed to the monthly plan of the service SA *thebestpdf on 25/07/2026 with the intention of using it mainly for a...udio transcription. However, I was never able to use the site properly for this purpose, as the service did not work as expected when I tried to make audio transcriptions. Even tho
On January 2, 2026, I used the Thebestpdf website to convert a PDF file as a one-time service and paid $1 with my Yapı K...redi credit card for that transaction. At the time of payment, I understood that I was only paying for a single PDF conversion. I was never clearly informed that I was enrolling in
On April 28, 2025, I used Thebestpdf for a one-time PDF conversion and paid $1 for the service. At the time of payment, ...I believed I was paying only for that single conversion. I was never clearly informed that I was signing up for a subscription, nor did I provide explicit consent for any recurring
I used the website TheBestPDF on 27 May 2026 for a simple PDF to PPT conversion. The only price clearly shown to me duri...ng the process was $0.95, which I understood as a one‑time fee for the conversion service. After paying with my Payoneer card, the site not only failed to convert my PDF to PPT as
I used TheBestPDF only once as a one-time PDF converter, without knowingly accepting any recurring subscription. Despite... this, I noticed that regular withdrawals are being made from my İş Bankası credit/debit card. Every day, twice a day, 47.10 USD is charged, and so far approximately 138 USD has be
I have been using the free version of TheBestPDF, however, despite never intending to purchase a paid plan, I have been ...charged for the full subscription for the last three months. A fee of 169 PLN per month has been taken from my credit card in Poland, even though I only wanted to use the free vers
I tried the The Best PDF application on my computer and paid only $1 for the trial. When I made this payment, I was neve...r informed that it would turn into an automatically renewing subscription or that any additional charges would be applied later. I also never gave my consent to enroll in any recur
I recently discovered that Thebestpdf made an unauthorized charge of $35 to my QNB Finansbank credit card, even though I... never created an account, signed up for a membership, or gave any consent to this website. Since I never enrolled in any subscription, I have no idea how or why this charge was pr
I purchased 7-day access to a Bestpdf service directly through your website on 20/04/2026 for 95p. At the time of purcha...se, there was no clear indication on the payment page or in any follow-up email that this was a subscription or a trial that would renew automatically. The information about automa
"Hello! Thank you for assisting me on this matter."
I am writing regarding an unwanted subscription and a payment attempt on my... bank card by the website/service TheBestPDF. I registered on this website
I am being charged by The BestPDF through an automatic subscription renewal that I want to stop immediately. As of today..., an unwanted renewal has been taken from my credit card, and I do not want any further weekly payments to be charged. The last four digits of the card being charged are 8137. I ha
"defalarca mail atınca paramı iade etmeyi kabul ettiler "
On December 6, 2025, I paid ₺25 with my Enpara card for what was presented ...as a one‑week subscription on TheBestPDF. At the time of purchase, I accept
On November 25, I used the tool on Thebestpdf website to convert a PDF file to a PPT. Since the screen displayed a fee o...f only $1 USD, I completed the process by paying that amount. However, when I checked my statement today, I noticed that on the same date, an additional charge of $38 USD was place
On 06.11.2025, I made a 25 ₺ transaction on a page called TheBestPDF, and at the time I did not approve or request any k...ind of subscription. Despite this, on 21.11.2025, 1,599 ₺ was taken from my account without my consent. Realizing this charge left me genuinely unsettled, as I never agreed to any
On May 9, 2025, I purchased a trial package from TheBestPDF for ₺55. However, after this transaction, ₺1,495 was automat...ically withdrawn from my credit card every month for seven consecutive months without any prior notice or confirmation. I was never informed about any membership renewals or automa
On May 9, 2025, I purchased a trial package from thebestpdf website for $1 USD. However, after this transaction, without... any notification or approval, a total of $35 USD was withdrawn from my credit card over the course of 7 months—one charge each month. I was never informed about any membership ren
On August 6th, I paid ₺26.30 to create a document on Thebestpdf for trial purposes. Although I should not have been char...ged any further fees, ₺1,599 was deducted from my credit card without my permission on August 12, 2025, and again on September 6, 2025. These transactions occurred even though I ha
On August 13, 2025, TheBestPDF charged ₺1,599 to my Enpara credit card for the account linked to a*********@gmail.com**,... even though I only purchased the ₺55 weekly usage plan. I never agreed to a higher-priced subscription, and no consent screen, contract, or clear notice was presented. When I log
On July 25, I noticed that ₺1,599 was withdrawn from my credit card by TheBestPDF, linked to my account under the email ...address b*********@gmail.com**. What makes this situation unacceptable is that I never received any service in return for this payment, nor did I authorize or approve any membershi
On August 6, 2024, ₺1,599 was withdrawn from my QNB bank card by TheBestPDF without my knowledge or authorization. I nev...er purchased any product or service, nor was I given access to any feature in exchange for this payment. The only thing that occurred was the unauthorized charge itself. To make m
On July 2, 2025, I used TheBestPDF to edit a document and paid the ₺25 one-time fee with my Ziraat Bank credit card. I d...id not request or authorize any membership or recurring payments. However, on August 8, 2025, I noticed in my credit card provisional transactions that ₺1,599 had been charged unde
On July 30, 2025, I used the Photoshop Maker app to resize a photo and convert it into biometric format. For this servic...e, I made a one-time payment of ₺40.78. However, on August 6, 2025, without my approval or consent, the app charged an additional ₺1,599 directly from my bank card. I never subscr
On July 28, 2025, I attempted to use the TheBestPDF app to convert a photo into a PDF file. Although I never started or ...approved any membership, my bank card was charged ₺1,599. At no point did I receive any warning, confirmation message, or request for consent. I am certain that I did not subscribe
On June 25, 2025, I made a one-time purchase of a PDF converter through TheBestPDF. However, on August 1, 2025, I discov...ered a new charge of ₺1,599 withdrawn from my card via SGT VTheBestPDF overseas virtual POS*, processed completely without my knowledge or consent. I never approved any ongoing sub
TheBestPDF is an online PDF editing and document conversion platform operated by GenDoc Solutions Limited. The service provides browser-based tools for converting, editing, translating, merging, and managing PDF documents without requiring software installation. The platform operates on a subscription-based access model.
Customer Support Email: [email protected]
TheBestPDF operates in the online document management and PDF software industry. The platform offers web-based tools designed for document editing, conversion, and file organization.
User sentiment toward TheBestPDF is largely negative. Complaints commonly focus on recurring subscription charges, billing transparency concerns, refund disputes, and cancellation difficulties.
If you’ve experienced issues with TheBestPDF, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
