On August 13, 2025, TheBestPDF charged ₺1,599 to my Enpara credit card for the account linked to a*********@gmail.com**, even though I only purchased the ₺55 weekly usage plan. I never agreed to a higher-priced subscription, and no consent screen, contract, or clear notice was presented. When I log in, there’s no membership or billing information visible in my dashboard, which makes this feel opaque and misleading.
Right now the ₺1,599 appears as a pending authorization (provizyon). My bank advised I can dispute it once it posts. I have already emailed s****@thebestpdf.com** with my account ID 4c7ed71c-1610-4d64-baa5-f62ddc13fa5e to request a refund, but I have received no response.
I expect TheBestPDF to cancel any unintended membership, reverse the full ₺1,599, and confirm in writing that no further charges will be made without my explicit approval. Please resolve this immediately and restore the correct ₺55 weekly plan (or cancel it entirely at my request). If this is not handled at once, I will proceed with a chargeback and escalate to consumer protection authorities.
On July 2, 2025, I used TheBestPDF to edit a document and paid the ₺25 one-time fee with my Ziraat Bank credit card. I did not request or authorize any membership or recurring payments. However, on August 8, 2025, I noticed in my credit card provisional transactions that ₺1,599 had been charged unde...
On July 25, I noticed that ₺1,599 was withdrawn from my credit card by TheBestPDF, linked to my account under the email address b*********@gmail.com**. What makes this situation unacceptable is that I never received any service in return for this payment, nor did I authorize or approve any membershi...
On July 28, 2025, I attempted to use the TheBestPDF app to convert a photo into a PDF file. Although I never started or approved any membership, my bank card was charged ₺1,599. At no point did I receive any warning, confirmation message, or request for consent. I am certain that I did not subscribe...
On August 22, 2025, I simply visited the Toppdf website to review the service terms and test a quick conversion process. However, without any confirmation or notification, a ₺1,599.00 payment was withdrawn from my card linked to my Google account. My order code is P687e4713e4b0593c5c37e548, and it s...
I attempted to use TheBestPDF service, but it never worked for me. Despite not being able to access or benefit from the service in any way, I later discovered that ₺1,599 was withdrawn from my account one month after my initial attempt. This charge was made without proper authorization, and it is un...
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