I Want a Refund for Repeated TheBestPDF Charges

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May 19, 3:33 pm
9

I used TheBestPDF only once as a one-time PDF converter, without knowingly accepting any recurring subscription. Despite this, I noticed that regular withdrawals are being made from my İş Bankası credit/debit card. Every day, twice a day, 47.10 USD is charged, and so far approximately 138 USD has been withdrawn from my account. I have never been informed clearly that such a subscription or repeated charging would occur, and I did not approve these continuous transactions. I am not able to find any clear option on TheBestPDF to cancel this situation and I have not previously contacted them through customer service or their website, because I was not aware that there was an ongoing subscription. I only intended to use the service once and did not consent to repeated high-amount charges. I kindly request that my membership/subscription with TheBestPDF be immediately cancelled and that the total amount of 138 USD that has been unfairly charged from my card be fully refunded. I also ask that no further charges be made to my card in the future without my explicit and clear approval.

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