If TheBestPDF shows a 404 error when trying to open your file, you can try accessing the document by following these steps:
Check the link: a 404 error means the URL is no longer valid or the file was moved. Copy the link and test it in another browser or in incognito mode to rule out cache issues.
Log in to your TheBestPDF account at https://thebestpdf.com and check the My Documents or History section, where automatic copies may be saved.
Try a direct download: if the file is still listed, attempt to download it to your device instead of opening it online.
Contact support by writing to [email protected] with the file ID, creation date, and a screenshot of the error.
Check backups: review your downloads folder, confirmation email, or linked cloud services to see if the file was saved automatically.
If the document is critical and you cannot recover it, formally request that TheBestPDF send you a copy of the file from their servers.
❗ If you have already experienced a similar error, share it on Xolvie so other users know how to act when facing file losses on the platform.