TheBestPDF Charged Me ₺1,599 Without Service or Membership Approval

Sibel
August 9, 2025 10:28 PM326

On July 25, I noticed that ₺1,599 was withdrawn from my credit card by TheBestPDF, linked to my account under the email address b*********@gmail.com**. What makes this situation unacceptable is that I never received any service in return for this payment, nor did I authorize or approve any membership plan.

There was no clear notification, no confirmation email, and no SMS message informing me that a subscription had been started. I only discovered the charge when reviewing my bank account. For a digital service provider, this lack of transparency and failure to obtain consent is highly misleading.

I demand the immediate cancellation of any membership that may have been activated under my account and a full refund of the unauthorized ₺1,599. As a paying consumer, I should not be charged for services I neither requested nor received.

If this issue is not resolved promptly, I will escalate it through legal channels and consumer protection authorities.

TheBestPDF must refund the unauthorized charge without delay and ensure my account is not billed again.

Comments

Similar Complaints

TheBestPDF Unauthorized ₺1,599 Charge After Failed Usage

Merve
July 30, 2025 8:10 PM304

I attempted to use TheBestPDF service, but it never worked for me. Despite not being able to access or benefit from the ...

TheBestPDF Charged Me ₺1,599 Without Starting a Membership

Alper
August 5, 2025 10:28 PM279

On July 28, 2025, I attempted to use the TheBestPDF app to convert a photo into a PDF file. Although I never started or ...

TheBestPDF Charged Me ₺1,599 Without My Approval Despite One-Time Use

Merve
August 8, 2025 3:16 PM258

On July 2, 2025, I used TheBestPDF to edit a document and paid the ₺25 one-time fee with my Ziraat Bank credit card. I d...

TheBestPDF Withdrew ₺1,599 From My QNB Card Without My Consent

Ayşe
August 8, 2025 6:41 PM247

On August 6, 2024, ₺1,599 was withdrawn from my QNB bank card by TheBestPDF without my knowledge or authorization. I nev...

The Best PDF Took ₺1,600 Without Permission After ₺25 One-Time Payment

Sacide
July 23, 2025 4:14 PM253

On July 16, I used The Best PDF for a one-time service and paid ₺25 with my card. During that payment, I noticed that no...