I have been using the free version of TheBestPDF, however, despite never intending to purchase a paid plan, I have been charged for the full subscription for the last three months. A fee of 169 PLN per month has been taken from my credit card in Poland, even though I only wanted to use the free version and did not knowingly approve a paid subscription. After noticing these payments, I contacted TheBestPDF’s customer support. I only received an automatic response stating that my subscription has now been cancelled, but there was no explanation of how the subscription was started, nor any information about a refund for the charges already taken. I request that TheBestPDF investigate how this paid subscription was activated without my clear consent, refund the total amount charged to my credit card for the past three months, and confirm in writing that no further charges will be made to my account.
I recently discovered that I somehow ended up with a subscription to TheBestPDF, although I do not recall ever signing up for it. I did not knowingly authorize this membership, yet charges have been made to my account. This is extremely concerning, as I never intended to use this service in the firs...
I attempted to use TheBestPDF service, but it never worked for me. Despite not being able to access or benefit from the service in any way, I later discovered that ₺1,599 was withdrawn from my account one month after my initial attempt. This charge was made without proper authorization, and it is un...
On July 25, I noticed that ₺1,599 was withdrawn from my credit card by TheBestPDF, linked to my account under the email address b*********@gmail.com**. What makes this situation unacceptable is that I never received any service in return for this payment, nor did I authorize or approve any membershi...
I urgently needed to convert a PDF file on TheBestPDF website, so I paid for access—even though the so-called trial period was already paid at ₺25. I completed my work, but after the 7-day trial ended, TheBestPDF withdrew ₺1,495 from my credit card without any reminder or warning, and only for a 1-m...
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