I have been a Wise customer since 2018 and originally verified my account in Greece with my Greek Type C residence permi...t/visa. Wise accepted this document at that time without any problem and my account remained verified and in use for years. Now, in 2026, Wise has suddenly changed its identificati
On 16 September 2026 I was the victim of fraud on my Wise account. Someone gained unauthorized access to my account and ...sent my entire disability support pension of 775.10 to a person named K E G***, without my knowledge or consent. Since then I have contacted Wise customer support countless times.
My Wise account was closed on September 18 without any explanation or stated reason. I subsequently received an email in...forming me that the remaining balance in my account had been sent to my bank account. However, several days have passed and the money still has not reached my account. Wise has pr
On September 3, 2026, at 9:22 AM, I made a bank transfer of approximately $9,169 from my Yapı ve Kredi Bank account to m...y Wise Fiba Bank account. Although I had been making transfers in the same way for years, I recently learned that Wise had ended its partnership with Fiba Bank and had started work
Today, I attempted to send 14,000 Philippine pesos through Wise to Mary Juliet Actub Coleto. Although the transaction wa...s canceled in the Wise app, the money has not been returned to either my Wise account or my bank account. The transaction details clearly show that it was canceled, but there is no
On 11 September 2026 an amount of €29.88 was taken from my Wise debit card with transaction ID 4316114257 in favour of “...NXChamspy W”. I have never registered for, used or knowingly approved any product or service from this company, so this is an unauthorised deduction from my account. After noticing
On September 2, 2026, two unauthorized transfers totaling $14,000 were made through my Wise UK account without my knowle...dge or consent. As soon as I realized that my Wise account had been accessed without authorization as a result of my phone and/or computer being hacked, I immediately logged back i
I would like to report an issue with my most recent money transfer through Wise. On September 13, 2026, I transferred ap...proximately $1,308 from Turkey to my bank account in Indonesia. Although the transaction appears as successful and completed in the Wise app, as of today, the money still has not r
I have a Wise business account that was blocked on 14/06/2026 due to an account verification review, and the issue is st...ill continuing. Because of this block, my balance of 4,607 EUR is currently frozen and I cannot access or use these funds. For the verification process I have already provided all
On 2 September 2026 my phone and laptop were hacked and the attacker gained access to my Wise account. Without my knowle...dge or consent, this person made two transfers from my Wise balance for a total of 14,000 USD. As soon as I managed to access my account again and saw these unauthorized transfers,
On August 14, I attempted to transfer 300,000 TL from my Yapı Kredi account to my Wise account. The transaction was supp...osed to be transferred to my Wise account through Fibabanka using my Wise customer number, P33687340. However, because my Wise customer number was not included in the transfer/EFT
I initiated a money transfer of approximately €150 through Wise on August 13. The transaction remained “pending” for a l...ong time and never went through, so I recently requested its cancellation through the app. Wise Support canceled the transaction, but although the SEPA payment used for the transfe
On August 24, 2026, I sent money through Wise to my FAB account in Dubai. Wise has still not sent my money by the date i...t committed to (two business days later). I contacted Wise customer service, and, quite unbelievably, they told me that they could not provide a definite date for when the transfer
On June 12, 2026, I requested a refund through Wise for approximately €880, and I have now been waiting 11 days for the ...money to be returned to my account. Throughout this process, I have repeatedly received emails stating that the refund would be completed within 10 days, but I have not seen any ac
On June 15, 2026, at 12:05 a.m., I made a transfer of R$28.96 through Wise to a Fibabanka account. My transaction refere...nce number is p9 5015946. However, the funds have still not been credited to the recipient's account. The transaction status in the Wise app continues to display "Your money is pe
On June 5, 2026, I was unexpectedly charged $2 for my membership with Wise and Rise, even though I had never updated the... site with the details of my newly issued bank card. The payment was processed without my knowledge or authorization. To make matters worse, despite being charged, the website stil
On May 26, I submitted a withdrawal request for the balance of approximately $590 shown in my account on the Valeria Gam...e website. During the withdrawal process, I was first told that I needed to make a payment because of a Wise transfer requirement. Later, I was asked to pay again for what was desc
Last night, I sent €95 through TransferWise (Wise) to a recipient's account at Türkiye İş Bankası. Although some time ha...s passed since the transfer was initiated, the funds have still not been credited to the recipient's account. The transaction reference number is 2161188559. I contacted the Wise
On May 24, 2026, I sent approximately $644 through Wise to my own overseas bank account. I have been using Wise regularl...y for about two years, and my transfers have normally arrived within an hour. However, this transfer has remained stuck for three days, with the app showing only "Your money is pen
On May 24 at 5:25 p.m., I initiated a money transfer through Wise. Wise instructed me to send the payment to a Fibabanka... account belonging to Moka United, so I transferred $43 to the account provided. My Wise transaction reference number is #2150652139. At this point, the money cannot be located. W
At the end of February, I initiated an international wire transfer from my bank in the USA to a recipient in Spain, usin...g Wise as the intermediary. After realizing I had made a mistake, I canceled the transaction. My bank has confirmed that the wire was successfully sent to Wise and has provided me
I hold a personal Wise account that I use while living in Pakistan to receive money from the UK. On 25 April my Wise acc...ount was suddenly blocked and I have been unable to transfer or access my funds since then. This is the first time I have ever experienced such an issue with Wise and there were no
On April 9, 2026, I made a money transfer of approximately $149 through Wise to my Mars wallet. On the same day, I cance...led this transfer through the Wise application, and reference number #2067539357 was created for the transaction. Although Wise stated that the refund would be completed within 1 d
On April 7, I made a money transfer of €400 through TransferWise to a bank account at Türkiye İş Bankası. My transaction... reference number is 2063437707. Even though the application shows the transaction as completed, the money still has not reached the recipient’s account. I contacted TransferWise
Wise is a global money transfer and foreign exchange financial technology company. The company was founded in 2010 with the goal of simplifying and enhancing the competitiveness of international money transactions.
Wise offers personal and business accounts, multiple currency wallets, and debit cards, among other options. Wise facilitates cost-effective international money remittances to more than 80 countries and 60 currencies.
Wise also offers a transparent pricing structure, so customers are aware of the total cost of their transactions beforehand. Wise also allows users to store and convert multiple currencies within the same account, which simplifies international travel and business transactions.
Wise is active in a large number of countries, including the United Kingdom, the United States, Australia, Canada, and many European and Asian nations.
