On June 12, 2026, I requested a refund through Wise for approximately €880, and I have now been waiting 11 days for the ...money to be returned to my account. Throughout this process, I have repeatedly received emails stating that the refund would be completed within 10 days, but I have not seen any ac
On June 15, 2026, at 12:05 a.m., I made a transfer of R$28.96 through Wise to a Fibabanka account. My transaction refere...nce number is p9 5015946. However, the funds have still not been credited to the recipient's account. The transaction status in the Wise app continues to display "Your money is pe
On June 5, 2026, I was unexpectedly charged $2 for my membership with Wise and Rise, even though I had never updated the... site with the details of my newly issued bank card. The payment was processed without my knowledge or authorization. To make matters worse, despite being charged, the website stil
On May 26, I submitted a withdrawal request for the balance of approximately $590 shown in my account on the Valeria Gam...e website. During the withdrawal process, I was first told that I needed to make a payment because of a Wise transfer requirement. Later, I was asked to pay again for what was desc
Last night, I sent €95 through TransferWise (Wise) to a recipient's account at Türkiye İş Bankası. Although some time ha...s passed since the transfer was initiated, the funds have still not been credited to the recipient's account. The transaction reference number is 2161188559. I contacted the Wise
On May 24, 2026, I sent approximately $644 through Wise to my own overseas bank account. I have been using Wise regularl...y for about two years, and my transfers have normally arrived within an hour. However, this transfer has remained stuck for three days, with the app showing only "Your money is pen
On May 24 at 5:25 p.m., I initiated a money transfer through Wise. Wise instructed me to send the payment to a Fibabanka... account belonging to Moka United, so I transferred $43 to the account provided. My Wise transaction reference number is #2150652139. At this point, the money cannot be located. W
At the end of February, I initiated an international wire transfer from my bank in the USA to a recipient in Spain, usin...g Wise as the intermediary. After realizing I had made a mistake, I canceled the transaction. My bank has confirmed that the wire was successfully sent to Wise and has provided me
I hold a personal Wise account that I use while living in Pakistan to receive money from the UK. On 25 April my Wise acc...ount was suddenly blocked and I have been unable to transfer or access my funds since then. This is the first time I have ever experienced such an issue with Wise and there were no
On April 9, 2026, I made a money transfer of approximately $149 through Wise to my Mars wallet. On the same day, I cance...led this transfer through the Wise application, and reference number #2067539357 was created for the transaction. Although Wise stated that the refund would be completed within 1 d
On April 7, I made a money transfer of €400 through TransferWise to a bank account at Türkiye İş Bankası. My transaction... reference number is 2063437707. Even though the application shows the transaction as completed, the money still has not reached the recipient’s account. I contacted TransferWise
On March 21, I attempted to send a payment of approximately $70 (2,275 TL) to a company via Wise. However, I canceled th...e transaction shortly afterward, so I expected the amount to be refunded to my ING Bank card. Despite the time that has passed, the money has neither been returned to my card nor h
On January 16, my Wise account was closed due to an alleged violation of terms. However, no clear explanation was provid...ed about which rule I violated, and I still do not know the reason. At the time my account was closed, I had a balance of €5,600 in it. Wise representatives informed me that this
In September 2025, two unauthorized withdrawals were made from my Ziraat Bank account without my knowledge or consent. T...hese transactions were carried out via Wise using a virtual IBAN that was opened in my name without my authorization and processed through the Moka United infrastructure. A total o
On February 16, 2026, I transferred €2,000 from my Ziraat Bank euro account to my Wise account. Parts of the transfer we...re processed the same day—first €1,000 and then €500. The following day, €200 was returned to my Ziraat account. However, the remaining €300 has been missing for 23 days. I previo
On February 19, 2026, at around 2:00 PM, a transfer of $2,900 was sent to me via Wise from my VakıfBank account in Diyar...bakır, Turkey. Although the amount expected to be credited to my account appears as $2,836 in my Wise account, several days have passed and the money has still not been transferred
I purchased a “mini camera” through the Wise website. Later, I decided to return the product and sent it back on January... 5 using the provided return barcode. Although my return is marked as “canceled” in the system, several days have passed and I still have not received any refund. During this time,
On January 8, 2026, I made a €50 transfer via Wise to my Sparkasse account in Germany, and this amount was credited to m...y account. However, when I checked my Sparkasse account, the same transaction appears to have been processed three times, showing three separate €50 entries. Out of these, only on
My Wise business account, registered in Canada, was suddenly deactivated on 8 December without any explanation being pro...vided. Along with the deactivation, my USD balance of approximately $400–500 was blocked and I was not given any clear information about the reason. When I tried to understand what
"D"
My Wise account has been frozen for an unreasonably long time. Two weeks ago, Wise informed me that the delay was caused... by a technical issue, yet my account is still blocked and no progress has been made. I submitted all requested documents, and I even filed a formal complaint, but I have not recei
On September 24, I made a transfer of 310 euros to my Ziraat Bank account through the Wise app. I paid approximately 30 ...euros in fees during the process. However, despite the time that has passed, the transferred amount has still not reached my bank account. When I contacted Wise customer service a
About 10 hours ago, I made a transfer of 270 GBP from the Wise website to my Garanti Bank account in Turkey. However, de...spite the time that has passed, the money has still not arrived in my account, and I have not received any error message. This is the first time I have experienced such a delay. I
Today, I tried to log in to my Wise account using my usual email and password, but I received a message saying something... is wrong with my login details. These have always been my correct login credentials for my Wise account, so I don’t understand what the problem is. The last time I accessed my acc
Wise is a global money transfer and foreign exchange financial technology company. The company was founded in 2010 with the goal of simplifying and enhancing the competitiveness of international money transactions.
Wise offers personal and business accounts, multiple currency wallets, and debit cards, among other options. Wise facilitates cost-effective international money remittances to more than 80 countries and 60 currencies.
Wise also offers a transparent pricing structure, so customers are aware of the total cost of their transactions beforehand. Wise also allows users to store and convert multiple currencies within the same account, which simplifies international travel and business transactions.
Wise is active in a large number of countries, including the United Kingdom, the United States, Australia, Canada, and many European and Asian nations.
