I placed an order on Temu and now I'm seeing people complain about receiving random charges. How can I avoid extra charges?

On October 5, I placed an order on Temu with order number PO-203-07104172119671798, where I was prompted to select a lace-detailed jumpsuit for women and a fleece blanket as gifts, and I completed my order. However, after checking my card transactions, I noticed that ₺1,034.80 had been withdrawn wit...

On July 23, 2025, I placed an order through Temu with the number PO-203-19469739281270318. Although I canceled the order, the amount of ₺1,874.54 was still charged to my card (QNB Enpara). I was informed by Temu that the refund would be processed within 5–14 days. However, despite this period having...

I am experiencing a serious problem with the free products and promotions offered on the Temu app and website. When I try to claim the products shown as free, I am constantly asked to complete different steps and processes. Each time I finish a step, a new condition or additional requirement appears...

I made a purchase from Temu and paid with my credit card. Nevertheless, upon reviewing my bank app, I observed that the amount charged was not the same. I inquired with the bank and they explained that the discrepancy was a result of currency exchange, as the transaction was conducted in USD. Prices...

On July 8, 2025, I bought a motorcycle bag with the order number PO-203-12365273720951928 via the Temu application. I canceled the order on the same day but the fee was withdrawn from my card. After the cancellation, I was asked if I wanted the refund to be made as a credit balance or to the card, s...

I placed an order for ₺1,354 on July 11th through the Temu website. I immediately canceled it. They told me the money had been refunded, but I called the bank and they told me I hadn't received the refund. I want this issue resolved and I want my money back.

On July 20, 2025, I placed an order and immediately canceled it right after. Despite the prompt cancellation, I have yet to receive a refund to my account. It’s been several days, and there’s still no sign of my money being returned. What’s worse, the refund request screen has now been removed en...

I am very frustrated with the experience I’ve had using the Temu app. Without my approval, the app automatically placed an order for an item that was sitting in my shopping cart. I immediately canceled the order and was informed that a full refund would be processed. However, it’s now been over two ...

I ordered several items from Temu, including socks and a T-shirt. Unfortunately, the socks arrived in a much smaller size than expected, and the T-shirt was an Asian size instead of the European size I selected. Due to the sizing issues, I decided to return the items. The return process was complete...

Nearly two months ago, I placed an order on Temu and canceled it just a few minutes later. According to their policies, I expected a rapid refund, but my money still hasn’t been returned. I waited patiently, thinking that maybe it was taking a long time because of processing, but this delay doesn't ...

This is a complaint outlining the difficulties that future Temu shoppers might face. When you open the app, don’t fall for the spinning wheel that constantly claims you’ve won the top prize — most of the time, it doesn’t work and only allows you to buy specific items in order to be eligible for the ...

I canceled two orders worth ₺1316 and ₺629 that I placed on the Temu shopping platform about six months ago, following all the proper procedures, and the refund process was initiated. However, Temu has not issued any refund. Instead, they provided a fabricated digital document labeled as a "proof of...

I was about to place an order on Temu when I encountered a serious issue regarding the tax charges. The app mentions that a 60% tax will be applied, but when I proceeded to the payment page, the tax added was almost 100%, even 101% in some cases. This is highly misleading and feels like an intention...

On February 28, 2025, I bought two products from the Temu shopping site, trusting the platform. I canceled my order on the same day, and a message appeared in my account stating that the money had been refunded. Specifically, the refund notification showed a projected return to my original payment m...

I feel utterly deceived by my experience with TEMU. I was promised a gift for registering four new people, but after fulfilling that requirement, I received nothing. I even went the extra mile and registered seven people, thinking that might help, but still no reward came my way. Every time, the app...

On February 19, 2025, two items added to my cart on Temu were charged to my VakıfBank credit card without completing the purchase. I immediately canceled the transaction through Temu, but I still have not received my money back. While Temu claims the refund has been processed, VakıfBank states there...

When I started the drone I bought from Temu, the controller suddenly became unresponsive. Control was also lost via my phone, and the drone gained altitude and flew away. This is a manufacturing defect. Even if such a risk existed, it should have been clearly stated before the product was put on sal...

My experience selecting a free product on Temu was a complete disappointment. I chose four products to try, and then it showed "Bonus." Out of 100 energy points, 99 were completed, and I just needed one more. It said, "Invite a friend, get a free product," so I started by inviting my mom, which drop...

I am unable to shop from Temu at all. I have tried using every type of card, but I keep receiving a warning that the payment could not be processed. I even ensured that all the cards I used were active and had sufficient balance, yet the issue persists. Even after opening Temu on the phones of all m...

I got a notification from the Temu app saying I could score a free product by inviting friends. Thrilled by the offer, I quickly added the product to my cart and began inviting friends as directed. The app stated that inviting up to 4 friends would unlock the offer, so I exceeded expectations by inv...

I made two different orders on Temu and got a discount coupon for the items I wanted to purchase. I put the items in my cart, but when I went to buy them, the discount was gone, and one of the products got taken out of my cart too. I was annoyed, so I canceled the orders and thought I’d get my money...

I recently bought about 8-10 items from Temu, expecting the quality to match what was displayed online. Unfortunately, each item I received was of subpar quality and did not match the descriptions provided. The materials seemed low-quality and fragile, resembling toys rather than the images showcase...

I placed an order on the Temu shopping site on the 17th of this month. About 10 minutes after ordering, I canceled the order. Today is the 25th, and the refund amount still hasn't been credited to my account. When I contacted Temu customer service, they claimed the refund had been sent to the bank. ...