I placed an order on Temu and now I'm seeing people complain about receiving random charges. How can I avoid extra charges?

I made a purchase on Temu, but even though I canceled the order, I still haven’t received my refund of ₺1,757.28 since May 29. I am extremely disappointed and frustrated with Temu. Their support team keeps telling me to contact my bank, but when I do, the bank confirms that no refund has been proces...

I accidentally clicked the “Buy” button on Temu, and ₺2,038 was instantly charged to my credit card since it was already saved on the app. As soon as I realized the mistake, I canceled the order and requested a refund for the withdrawn amount. On September 5, Temu support informed me that the refun...

On September 29, 2025, I requested a refund through Temu for my order PO-203-01055717192311274. When I contacted Temu customer service, they informed me that the refund had already been processed. However, the ₺409.08 refund has still not been deposited into my credit card account. During this proc...

I placed an order on Temu for several items, including false eyelashes, bracelets, adjustable collars, dental tools, and a shirt holder. My order number is PO-203-06269871158390917. Although the products were advertised as free gifts or promotional items, I was still charged for them, and the produc...

On October 5, I placed an order on Temu with order number PO-203-07104172119671798, where I was prompted to select a lace-detailed jumpsuit for women and a fleece blanket as gifts, and I completed my order. However, after checking my card transactions, I noticed that ₺1,034.80 had been withdrawn wit...

On October 4, 2025, I placed an order through Temu’s mobile app for a handheld spot welder designed for 18650 batteries. Although the product image and listing clearly showed a price of ₺780, my credit card was charged ₺1,700. Even with customs duties included, this amount is far higher than it shou...

On September 18, 2025, an order with the number PO-203-13208544707194071 appeared in my Temu account. However, I never confirmed or placed this order myself, and I suspect that someone may have accessed my account without authorization. The transaction also appears in my order history. A total of ₺...

On July 23, 2025, I placed an order through Temu with the number PO-203-19469739281270318. Although I canceled the order, the amount of ₺1,874.54 was still charged to my card (QNB Enpara). I was informed by Temu that the refund would be processed within 5–14 days. However, despite this period having...

I am experiencing a serious problem with the free products and promotions offered on the Temu app and website. When I try to claim the products shown as free, I am constantly asked to complete different steps and processes. Each time I finish a step, a new condition or additional requirement appears...

I made a purchase from Temu and paid with my credit card. Nevertheless, upon reviewing my bank app, I observed that the amount charged was not the same. I inquired with the bank and they explained that the discrepancy was a result of currency exchange, as the transaction was conducted in USD. Prices...

On September 5, 2025, I ordered a DSO152 oscilloscope on Temu. The product page was misleading, as it used scrolling descriptions and presented features from higher models as if they belonged to this one. Because of this, I mistakenly purchased the entry-level DSO152 instead of the DSO510 I original...

On July 8, 2025, I bought a motorcycle bag with the order number PO-203-12365273720951928 via the Temu application. I canceled the order on the same day but the fee was withdrawn from my card. After the cancellation, I was asked if I wanted the refund to be made as a credit balance or to the card, s...

I placed an order for ₺1,354 on July 11th through the Temu website. I immediately canceled it. They told me the money had been refunded, but I called the bank and they told me I hadn't received the refund. I want this issue resolved and I want my money back.

On July 20, 2025, I placed an order and immediately canceled it right after. Despite the prompt cancellation, I have yet to receive a refund to my account. It’s been several days, and there’s still no sign of my money being returned. What’s worse, the refund request screen has now been removed en...

I am very frustrated with the experience I’ve had using the Temu app. Without my approval, the app automatically placed an order for an item that was sitting in my shopping cart. I immediately canceled the order and was informed that a full refund would be processed. However, it’s now been over two ...

I accidentally confirmed a purchase on Temu, but I realized the mistake immediately and canceled the order within just 2 minutes. The app showed me a confirmation screen indicating the cancellation was successful. However, even after more than a month, I have not received any refund to my account. ...

I recently placed an order on Temu, but three of my items were missing from the delivery. Unfortunately, this is becoming a common issue with many online shopping platforms—we can only shop once because they fail to act honestly. I am genuinely tired of these kinds of situations where companies do n...

I ordered several items from Temu, including socks and a T-shirt. Unfortunately, the socks arrived in a much smaller size than expected, and the T-shirt was an Asian size instead of the European size I selected. Due to the sizing issues, I decided to return the items. The return process was complete...

Temu promised me a ₺2,800 discount, claiming it would be split into 6 parts—some as ₺300 and others as ₺200 discounts. Additionally, they advertised that I would receive a ₺300 discount on my first purchase. However, this turned out to be misleading and manipulative. When I tried to purchase an ite...

Nearly two months ago, I placed an order on Temu and canceled it just a few minutes later. According to their policies, I expected a rapid refund, but my money still hasn’t been returned. I waited patiently, thinking that maybe it was taking a long time because of processing, but this delay doesn't ...

On June 8, 2025, I canceled two separate orders I had placed through the Temu shopping app right after placing them. Temu immediately confirmed that the refunds were successfully processed and would be credited to my Akbank credit card. However, it's been days, and not a single ₺ has shown up on my ...

Temu refuses to refund my money, and I’m beyond frustrated. I placed an order (PO-203-05986808069671034) and canceled it less than 10 minutes later. They claimed the refund was processed and even uploaded a vague "refund proof" that made no sense. I immediately contacted İşbank to verify, and they c...

I ordered a watch from Temu and paid ₺650, but my order was never confirmed. Despite this, the amount was still withdrawn from my bank account. For 20 days, I’ve been stuck dealing with this issue. The bank tells me the money left their system, so I need to resolve it with Temu. However, Temu keeps ...