On February 28, 2025, I bought two products from the Temu shopping site, trusting the platform. I canceled my order on the same day, and a message appeared in my account stating that the money had been refunded. Specifically, the refund notification showed a projected return to my original payment method within 3-5 business days. However, even after a month, I still haven’t received the refund. I have meticulously documented all communication, including screenshots of the cancellation and refund confirmation, as well as the initial order details. When I contacted my bank, they confirmed that no refund had been processed. There is no proper customer service or anyone to assist on the Temu site—it's a complete fiasco. This site is unreliable and disappointing.
I made three different orders on Temu on April 15 and canceled them immediately. It’s been a month and a half, and I’m still waiting for my refund. Whenever I reach out to Temu, they consistently tell me that the refund has been processed, yet I still haven't seen any return in my bank account. I’ve...
On February 13, 2025, I made a purchase for ₺1,545.44 on Temu but decided to cancel it later that same day. I was informed that my refund would be completed in 14 days. It’s March 19, 2025, and I’m still waiting for my money to arrive. I truly regret my decision to go with this company; the wait for...
I bought some stuff through Temu on April 18 and April 20, but I canceled both orders immediately. I canceled right away, but I still haven't gotten my refund. I was informed that a refund was sent to my bank account and even received a transaction slip, but when I reached out to my bank, they said ...
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