On February 28, 2025, I bought two products from the Temu shopping site, trusting the platform. I canceled my order on the same day, and a message appeared in my account stating that the money had been refunded. Specifically, the refund notification showed a projected return to my original payment method within 3-5 business days. However, even after a month, I still haven’t received the refund. I have meticulously documented all communication, including screenshots of the cancellation and refund confirmation, as well as the initial order details. When I contacted my bank, they confirmed that no refund had been processed. There is no proper customer service or anyone to assist on the Temu site—it's a complete fiasco. This site is unreliable and disappointing.
On February 13, 2025, I placed an order on Temu and canceled it just two minutes later. Temu claims that they have processed my refund, but after multiple conversations with my bank, I was informed that no refund has been received and there is no pending transaction. I have checked my account multi...
On January 16, 2025, I placed an order on Temu, but canceled it immediately after payment. The app confirmed the cancellation and stated that my refund would be processed back to my Visa card between January 23 and February 5. As of now—well past that time frame—I still haven’t received any refund. ...
I made three different orders on Temu on April 15 and canceled them immediately. It’s been a month and a half, and I’m still waiting for my refund. Whenever I reach out to Temu, they consistently tell me that the refund has been processed, yet I still haven't seen any return in my bank account. I’ve...
I made a purchase of three items from Temu on December 4, 2024, and canceled the order within 15 minutes. I received a message stating that my refund would be processed within 5 to 14 days. Then, I was told on January 4, 2025, that the refund would be issued by that date. Today is January 24, 2025, ...
On January 17, 2025, I made two separate purchases from Temu. I immediately returned one of them, and Temu sent a message stating that my refund would be processed within 10 business days. Today is February 17, and I still haven’t received my refund. My order status even states that the money shoul...
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