I canceled two orders worth ₺1316 and ₺629 that I placed on the Temu shopping platform about six months ago, following all the proper procedures, and the refund process was initiated. However, Temu has not issued any refund. Instead, they provided a fabricated digital document labeled as a "proof of refund," which does not reflect reality. Over the past six months, I’ve exchanged numerous messages with their customer service team. They kept stalling, promising to resolve the issue, yet no solution was provided and no refund was made. I also contacted my financial institution, and they confirmed that no refund was processed. I want to warn others who are considering shopping on Temu to be cautious. I am officially filing a complaint against Temu.
On April 18, 2025, I made a purchase on Temu totaling ₺1,724.35. I canceled the order shortly after placing it—on the same day. However, despite weeks having passed, I have still not received a refund. I have contacted Temu multiple times regarding this issue. I provided all the necessary documents,...
The company named Temu said they would issue a refund after the product was canceled, but it's been a month and I still haven’t received my money. I’ve contacted their customer service multiple times, but all I get are automated responses or empty promises. Every day, they stall people with lies. It...
Temu did not issue a refund. I canceled my order immediately, and Temu sent me a document claiming the refund had been processed, but it never appeare...
On February 28, 2025, I bought two products from the Temu shopping site, trusting the platform. I canceled my order on the same day, and a message appeared in my account stating that the money had been refunded. Specifically, the refund notification showed a projected return to my original payment m...
Comments