I Canceled My Temu Order but Did Not Get a Refund

August 4, 2025 12:54 PM78

I placed an order for ₺1,354 on July 11th through the Temu website. I immediately canceled it. They told me the money had been refunded, but I called the bank and they told me I hadn't received the refund. I want this issue resolved and I want my money back.

August 27, 2025 6:37 AM (22 days after complaint)

Hello, h****. Thank you for reaching out to us and we apologize for any inconvenience caused. Customer satisfaction is our priority and we are working to improve our service. If you need assistance, you C. contact us.

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