Air Serbia

My baggage was lost at Istanbul Airport, and at that time I did not have an e-visa for Istanbul. Air Serbia did not provide my bag, and I do not know how I will get it back. I traveled to India from Istanbul to Delhi Airport, and I have all the information regarding my booking. My name is Komalpreet...

On July 9, 2025, during my Air Serbia flight JU423, the wheel of my large Gabol Travel suitcase was broken. The incident occurred at Nikola Tesla Airport, and I noticed the damage the moment I picked up my luggage. Before leaving the airport, I filled out the necessary forms and contacted Air Serbia...

Our Air Serbia flight scheduled to depart from Ankara at 04:10 on September 20, 2025, was unilaterally moved to September 19, 2025, according to an email we received from Air Serbia. However, no change was shown on the Ucuzabilet.com website. When we contacted Ucuzabilet.com customer service, they t...

On August 26, 2025, I was scheduled to fly with Air Serbia from Ankara Esenboğa Airport to Vienna via Belgrade (flight JU431, PNR: hzymqv). At check-in, despite having a total baggage allowance of 46 kg for two passengers in economy class, I faced an unnecessary problem. Our three suitcases weighed ...

On August 9, 2025, I flew with Air Serbia from Istanbul Airport at 04:20, connecting through Belgrade to Montenegro. When I arrived at Podgorica Airport, I discovered that my suitcase was missing. I immediately reported the issue to the airport staff and was only asked to fill out a form (File Refer...

In November, I purchased four round-trip tickets via Obilet for myself and my family to travel to the U.S. for educational purposes through Air Serbia (PNR: 9JKZM2, route: Istanbul – New York, outbound July 10, 2025, return August 16, 2025). The total cost was ₺88,906.20, not including non-refundabl...

During my recent experience at Istanbul Airport, I was unfairly treated by Air Serbia and airport personnel. Because of the way I speak, the staff labeled me an “aggressive passenger” and accused me of posing a flight safety threat—completely without justification. As a result, my ticket was cancele...

During the boarding, a flight attendant named Milica behaved in an extremely rude and unprofessional manner. She forcefully removed our backpack from the overhead compartment and placed it on our laps, stating that she needed to make space for another passenger’s luggage. She did not allow us to pla...

My luggage didn’t arrive with our flight to Amsterdam and was delivered to my home address three days later. My new suitcase was totally demolished, you can have a look at the pictures. Same things have already happened before, Air Serbia is famous for delaying flights, losing suitcases and severely...

We bought a flight ticket from Airserbia Airlines. Although they did not cause any problems with the stroller on our flight from Istanbul to Serbia, they stated they could not take it on the return flight because it was not in the luggage dimensions. So how did I get to Serbia with this stroller? Un...

I am filing a complaint regarding my damaged luggage following my Air Serbia flight from Ankara to Berlin with a layover in Serbia on August 29, 2024. Upon leaving the terminal, I noticed the damage and reported it to the staff, who helped us file a report. However, later we received an email statin...

I blindly bought a ticket to Barcelona (with a layover in Belgrade) from a shady airline called Serbia Airlines. The rude firm left Istanbul with a 1.5-hour delay, leading me to miss my connecting connection from Belgrade to Barcelona. I'm putting this information here so that wise travelers are awa...

I bought two tickets for the Ankara-Belgrade flight on your website fifty-one days ago. Your team canceled the flight, and I have asked for a refund multiple times, but I still haven't received it. Every time I contact your customer service via email, I get the same canned response. My friends who p...

They canceled my flight and did not even refund me even though I called many times. It was the worst airline experience. Do not use Air Serbia at all. I would pay 100 bucks more just to not choose Air Serbia. I booked a flight on the 6th of September. They changed it to the 4th. They refused to give...

On September 5, 2023, during Air Serbia Airlines flights ju809 from Ankara to Belgrade and ju580 to Barcelona, we experienced significant delays. Barely making it on board, our luggage wasn't as fortunate. It was lost, and aside from an automated email, we had no communication with the airline. Our ...

Air Serbia canceled my flight without a valid reason, and Gotogate, the intermediary agency, is slow to respond. Even on the Skyscanner search site, there's no support representative. Upon calling Gotogate, they informed me that the request was sent to Air Serbia, and we're waiting for a response. T...

My broken luggage wheel makes me think that my flight from Tirana to Serbia wasn't handled well. I went to the airport's complaints section right away to tell them about the problem. They made a request for me and asked for the necessary information. They also told me to go to their website and fill...

On August 22, 2023, my family and I arrived at Nikola Tesla Airport at approximately 7:30 PM for our 00:45 Belgrade-Istanbul flight. Aware of the potential risks, we kindly requested that our 7-month-old child not be exposed to X-ray radiation during security checks. Unfortunately, our reasonable re...

I've got a flight reservation with Air Serbia for July 12, 2023, from Belgrade to Skopje. The flight that was supposed to leave at 1:25 PM actually left between 2:30 PM and 2:45 PM, which made me miss my next flight to Izmir at 3:25 PM. Even though I explained what happened at the Skopje airport, Ai...

My flight with Air Serbia took me from Tivat to Istanbul on July 16th, with a layover in Belgrade. However, the trip was not without incident, as our luggage was misplaced during the process. It's been 8 days since then, and there has been no call, update, or solution. We are left waiting, along wit...