I cancelled my Smallpdf subscription yet got charged again unexpectedly — how can I get a refund?

On January 8, 2026, I started the Smallpdf Pro free trial. Despite using a free trial, I noticed that $15 was charged to my Ziraat Bank debit card on the same day at 9:58 p.m. I do not recall clearly approving this amount on any confirmation screen; on the contrary, I only intended to use the free t...

I’m writing regarding an unexpected charge for my Smallpdf subscription, even though I no longer wish to use the service. My account email is aonneo***@gmail.com, my name is Aonuma K***, and the relevant invoice number is RB30138. On 01/01/2026, my VISA card ending in 1501 was charged $108 for a sub...

I am writing regarding my Smallpdf Pro annual plan, which was unexpectedly renewed on 7 December and charged to my credit card without my explicit consent or awareness of an upcoming renewal. I did not intend to continue the subscription for another term and was surprised to see the payment processe...

I started using the Smallpdf app during the free trial period. I assumed I would be able to use the trial without being charged, but on December 6, 2025, at around 4:00 p.m., I saw in my transaction history that $17 had been withdrawn from my Ziraat Bank card without my knowledge or consent. When t...

I signed up for Smallpdf to use it as a free trial. Even though I did not see any clear information stating that I would be charged, on November 15, 2025, $18 was withdrawn from my Akbank account without my permission. I trusted the “free trial” label, but being charged a monthly subscription fee wi...

I signed up for Smallpdf as part of the free trial period. Even though I canceled my subscription before the trial ended, the cancellation did not go through, and I just noticed on my new statement that about 12 dollars was charged to my credit card on November 19. I did not use the service at all o...

On November 25, I noticed that $135 was charged by Smallpdf without my knowledge or consent. Prior to this transaction, I did not knowingly start any subscription, nor do I recall signing up for a free trial. At the time, my phone or device was in my children’s hands, so I believe the subscription m...

I need some help or guidance. A few days ago, I cancelled my Smallpdf subscription, but today I woke up to see an unauthorized debit of $108 from my card. I’ve already emailed their support team, but I haven’t received any response yet. This situation is really stressful because that money was part ...

Even though I canceled my Smallpdf Premium plan months ago, since June 2025, I’ve noticed that a $12 monthly charge continues to be withdrawn from my İş Bank credit card under the description “SMALLPDF*ZURICH.” When I log into my account, it no longer shows any active Premium subscription, yet the ...

Hello, my name is Ali S***. I’m writing to inform you that I forgot to cancel my Smallpdf free trial after the 7-day period, and I was charged $72 yesterday. I have already canceled my subscription and would like to request a refund. I rarely convert files, so I don’t need this subscription.

Dear Smallpdf Support Team, I hope this message finds you well. I recently signed up for a free trial with Smallpdf but unfortunately forgot to cancel before the trial period ended. As a result, I was charged for a subscription that I did not intend to continue. I kindly request a refund for this ac...

On October 26, 2025, I noticed that a charge of approximately $12 was withdrawn from my account without my knowledge or authorization through my Smallpdf account. My membership is registered under the username didembsss37, and the payment receipt shows the document number syj2025293490784. I saw th...

On October 17, 2025, a charge of approximately $286 was made on my Enpara credit card in the name of Smallpdf, without my knowledge or authorization. This transaction does not belong to me, and I have not given any approval for a purchase or membership. I have never provided my card details to Small...

I used the Smallpdf online platform to edit a PDF file, and I was asked to enter my credit card information for what I believed was free access or a trial period. However, for the past six months, $12 has been withdrawn from my card every month without my knowledge or consent. Because there were ma...

I used SmallPDF online to edit a PDF file and was asked to enter my card details for free access. I assumed it was a trial, but for the past 6 months, they have been charging me $12 without my knowledge. Since I have multiple transactions on my card, I didn’t notice the charges right away. I have ca...

On October 3, 2025, at 2:34 PM, I purchased a Smart PDF Pro membership for $110 using my credit card. However, just five minutes after purchasing, I canceled my subscription. Despite the product description stating there was a one-day free trial, the fee was immediately charged to my card, and no re...

On September 11, 2025, I signed up for the Smallpdf free trial using ruthless***@gmail.com . Without any prior notice, warning, or renewal reminder, ₺4,592.61 was charged to my credit card. I cancelled the subscription immediately after seeing the unexpected payment, but I never received an invoice,...

Smallpdf charged my card $108 without my permission! I entered my payment information just to try the free trial for one file conversion, yet they charged me for a full-year subscription without my consent. I had no intention of subscribing, and I don't even use the app! This situation is unjust and...

On September 4, 2025, after using the Smallpdf free trial, I discovered that my credit card had been charged $108 for an annual subscription. I was not given any prior notice or reminder about the upcoming charge. Once I realized this, I immediately cancelled my subscription through my account. Des...

On August 26, 2025, I entered my credit card for a 7-day free trial on Smallpdf.com after reading the clear promise that no charge would be made if I canceled before the trial ended. Despite that, while still within the trial window, Smallpdf billed my card (last four 7074) $108 (about ₺4,560). I ca...

I signed up for Smallpdf’s 7-day free trial, but on the 3rd day of the trial, my card was unexpectedly charged ₺4,567. This happened even though I canceled my subscription within the trial period on August 19, 2025. The payment was made using my Garanti Bank card and linked to my email address (h**...

My spouse signed into Smallpdf to process a file. The site requested a ₺25 fee for the operation. I entered the code sent via online banking, but the transaction showed ₺0.00 withdrawn, and we could not complete the process. We then logged out, assuming no payment had gone through. However, today I...

I signed up on Smallpdf only to use the 1-week free trial with my email address. However, once the trial ended, without any prior notification or explicit confirmation, $108 was charged to my account. I never used the Pro services, and as soon as I noticed the charge, I immediately canceled my subs...

Even though I canceled my Pro membership on Smallpdf, my account has been charged seven separate times. This is completely unacceptable. I have also seen that other users experienced the same issue, which shows this is not an isolated problem. To make matters worse, the complaint section on their w...

On July 21, 2025, I noticed through my account activity that $108 was charged to my Enpara credit card by Smallpdf without my knowledge or consent. No SMS verification was requested during the process, which makes this charge even more concerning. As soon as I realized the situation, I immediately ...