I cancelled my Smallpdf subscription yet got charged again unexpectedly — how can I get a refund?

First, make sure that your Smallpdf account doesn't auto-renew, and keep your cancellation email or ID on hand.

If you signed up directly, go to Smallpdf's Help Center and create a ticket. In the ticket, include the date you cancelled and the charge you didn't expect.

You can get your money back if you bought it from Apple's App Store. Go to reportaproblem.apple.com, choose the membership, and click "Request a refund." Apple tells you the exact steps to take and lets you keep an eye on the claim online.

If you paid through Google Play, you must request a refund through Google's return flow. You have a limited time to be eligible. Google explains how to get a subscription return and what the rules are.

👉 If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.