I am writing regarding my Smallpdf Pro yearly subscription linked to the email address lis***@Onet.pl. I was charged for a yearly Pro plan that started approximately last week, and I cancelled this subscription today, on the same day I realized and acted on it. Despite cancelling the subscription immediately, I have still been charged for the yearly fee. I contacted your customer support and only received an automatic response explaining how to cancel the subscription, which I had already done, without any information about a refund. Since I cancelled the Pro yearly subscription very shortly after it started and do not intend to use the service, I kindly request a full refund of the yearly fee and written confirmation that my subscription has been fully cancelled and no further charges will be made to my account.
I signed up for the 7‑day free trial of Smallpdf Pro and cancelled the subscription within the trial period. Despite cancelling, on 31 March 2026, I was charged twice, with two separate payments of £9 each, for a total of £18 in GBP. On 31 March, I contacted Smallpdf through their support channel an...
I signed up for a free trial of Smallpdf’s PDF text editing service on 8 April 2026 directly through the Smallpdf website, and I cancelled the subscription on the same day. Despite cancelling within the free trial period, I was nevertheless charged for an annual subscription, even though it was clea...
I am writing regarding my Smallpdf Pro annual plan, which was unexpectedly renewed on 7 December and charged to my credit card without my explicit consent or awareness of an upcoming renewal. I did not intend to continue the subscription for another term and was surprised to see the payment processe...
I signed up on Smallpdf only to use the 1-week free trial with my email address. However, once the trial ended, without any prior notification or explicit confirmation, $108 was charged to my account. I never used the Pro services, and as soon as I noticed the charge, I immediately canceled my subs...
On September 4, 2025, after using the Smallpdf free trial, I discovered that my credit card had been charged $108 for an annual subscription. I was not given any prior notice or reminder about the upcoming charge. Once I realized this, I immediately cancelled my subscription through my account. Des...
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