Even though I canceled my Smallpdf Premium plan months ago, since June 2025, I’ve noticed that a $12 monthly charge continues to be withdrawn from my İş Bank credit card under the description “SMALLPDF*ZURICH.”
When I log into my account, it no longer shows any active Premium subscription, yet the charges continue every month. After realizing this issue, I sent an email to Smallpdf’s customer support, but I have not received any response. Although I don’t have a cancellation confirmation document, my account dashboard clearly shows that I am no longer a Premium member.
I request that all unauthorized charges be refunded, that no further payments be withdrawn from my card, and that this billing issue be permanently resolved.
I signed up for Smallpdf as part of the free trial period. Even though I canceled my subscription before the trial ended, the cancellation did not go through, and I just noticed on my new statement that about 12 dollars was charged to my credit card on November 19. I did not use the service at all o...
I needed to convert a PDF file on SmallPDF.com, and the site required me to enter my credit card details for a free trial. Since I only needed to use it once, I signed up for the 7-day trial, expecting to cancel it later. However, when I tried to cancel my subscription, I realized that there was no...
I signed up for Smallpdf to use it as a free trial. Even though I did not see any clear information stating that I would be charged, on November 15, 2025, $18 was withdrawn from my Akbank account without my permission. I trusted the “free trial” label, but being charged a monthly subscription fee wi...
I used the Smallpdf online platform to edit a PDF file, and I was asked to enter my credit card information for what I believed was free access or a trial period. However, for the past six months, $12 has been withdrawn from my card every month without my knowledge or consent. Because there were ma...
I used SmallPDF online to edit a PDF file and was asked to enter my card details for free access. I assumed it was a trial, but for the past nine months, they have been charging me $12 every month without my knowledge. Since I have multiple transactions on my card, I didn’t notice the charges right...
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