I signed up for Smallpdf to use it as a free trial. Even though I did not see any clear information stating that I would be charged, on November 15, 2025, $18 was withdrawn from my Akbank account without my permission. I trusted the “free trial” label, but being charged a monthly subscription fee without my knowledge or consent has caused me serious inconvenience.
As soon as I noticed the charge, I requested a cancellation and a refund through Smallpdf, but so far the issue has not been addressed and I have not received any response. No refund was issued, and no explanation was provided.
I request that this $18 charge—taken under the label of a free trial—be canceled, refunded to my account, and that my subscription be fully terminated.
Smallpdf charged my card $108 without my permission! I entered my payment information just to try the free trial for one file conversion, yet they charged me for a full-year subscription without my consent. I had no intention of subscribing, and I don't even use the app! This situation is unjust and...
I signed up for a Smallpdf free trial and provided my credit card details, assuming I would have the option to cancel before being charged. However, I recently noticed that Smallpdf has been deducting money from my account without my knowledge. I never received any notification about these charges, ...
I started using the Smallpdf app during the free trial period. I assumed I would be able to use the trial without being charged, but on December 6, 2025, at around 4:00 p.m., I saw in my transaction history that $17 had been withdrawn from my Ziraat Bank card without my knowledge or consent. When t...
I used the Smallpdf online platform to edit a PDF file, and I was asked to enter my credit card information for what I believed was free access or a trial period. However, for the past six months, $12 has been withdrawn from my card every month without my knowledge or consent. Because there were ma...
I only wanted to use Smallpdf’s free trial to edit a single document, but without any clear warning or confirmation, they charged my card for an entire year’s subscription. I wasn’t notified that the trial would auto-convert to a paid plan, and I absolutely did not authorize such a charge. As soon ...
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