I purchased my BYD Atto 3 Design model vehicle brand new approximately 4–5 months ago from the Maltepe BYD authorized dealer. I usually park the vehicle in the open parking area within our residential complex. When I purchased the car, I chose it with the expectation of a full-battery driving range ...
On November 21, I first called the İstanbul Derya BYD dealer to buy a BYD Sealion 7, and I was told the vehicle would be delivered in mid-December. Then I spoke with the Acamar branch in Gebze/Kocaeli. The sales consultant there assured me that the other dealers were giving incorrect information, th...
On November 11, 2025, between 12:30 a.m. and 5:00 a.m., I experienced a very serious issue on the Istanbul European Highway with my BYD Seal U DM-i 2025 model vehicle. Even though the charging unit was at 25%, the car gave no warning or alert of any kind and suddenly came to a complete stop. The veh...
"THANK BYD FAMILY INDEED."
On October 22, 2025, at 10:55 p.m., the SIM card of my BYD Seal U EV vehicle was blocked. This is the first time I have experienced such an issue. On ...
On July 9, 2025, I purchased a BYD Dolphin from the Nas Automotive dealership. To pick up the vehicle, I had to purchase the mandatory traffic insurance and comprehensive insurance from the insurance company recommended by the dealership. Despite positive promises about service and warranty during t...
I bought a BYD car, and after an accident, the vehicle has been waiting for repair parts from China for over a month and a half. Recently, the service center told us that “the car is ready,” but when they checked again, they realized they had forgotten to install the seat belt. Now we have to wait a...
Nineteen days ago, my BYD Atto 3 broke down and wouldn’t start. On September 24, the vehicle was towed by my insurance to the BYD Kar Service Center in Eyüpsultan, Istanbul. The service team informed me that the battery was defective and would be replaced free of charge under warranty. However, afte...
I took delivery of my BYD Atto 3 from the Ankara BYD Efe Kar dealership on May 26. From the very first day, both the front and rear cameras showed only a black screen. Initially, the issue occurred intermittently, but about a week later, it became permanent, and the cameras stopped displaying any im...
On September 30, 2025, I took delivery of my BYD Atto 3 vehicle. After using it for only four days, during my second charging session, the charging socket caught fire at the charging station. When I stopped the charging process and unplugged the cable, smoke started coming out of both the socket and...
On Friday, August 29, while my 2025 BYD Seal was parked, another vehicle hit it, causing damage to the fender and bumper. On Monday, September 1, I brought the car to the Fiat Bilen BYD authorized service center in Toroslar, Mersin. The service team took photos, opened a case file, and asked me to b...
On September 1, 2025, I purchased a BYD Seal U DM-i model vehicle from the BYD Derya DRC dealership. On the very day I took delivery of the car — during the introductory walkthrough — loud explosion-like sounds suddenly came from inside the vehicle. The demonstration was immediately stopped, and the...
On September 16, 2025, my BYD Seal DM-i model vehicle was involved in an accident and was towed to the Mengerler Bostancı service center. Two days later, an insurance claim was filed, and the repair process began. After the expert report and insurance approval, the claim (file number 2025K70077) was...
I purchased my BYD vehicle about three months ago. While driving, I accidentally spilled coffee on the center console. The liquid seeped down into the wiring area, causing an error light to appear. It has now been over a month since this happened, and we’ve been waiting for two replacement parts. T...
My 2025 BYD Seal U DM-i, with only 6,000 kilometers, broke down during an intercity trip, leaving me deeply disappointed. The vehicle was first towed to the BYD Çavdarlı Authorized Service Center in Bursa, but since they couldn’t determine the cause of the malfunction, I had to arrange — at my own e...
I purchased my BYD Seal U DMI brand-new from the Mepa dealership in Istanbul. From the very first day, I noticed a knocking sound from the front suspension. The car is currently at 19,000 km and still under warranty. Whenever I drive over uneven roads, the noise persists and has become very frustrat...
I purchased my BYD Seal U DMI from Kar Servisi in Istanbul in February. From the very first day, I noticed a constant noise coming from the suspension. In March, I took the car to the service center, and they confirmed that the shock absorbers needed to be replaced. However, they scheduled the repai...
I purchased my BYD Seal U DMI on March 7, 2025. On Friday, August 15, 2025, the vehicle’s engine broke down for reasons still unknown to me. Since then, 12 days have passed, and I have received no updates on the status of my car, even though it is still under warranty. What makes this worse is that...
I purchased my BYD vehicle on May 24, 2025, and after using it for only about 20 days, the air conditioning stopped cooling properly. I took it to the Elazığ Elpa BYD service center, where the staff were polite and did their best. They delivered the car back to me after inspection. However, just 15...
I purchased my BYD Seal U on May 20, 2025, and shockingly, by May 25, 2025—after driving less than 100 kilometers—the car started displaying a “check system” error. I immediately took the vehicle to the Koyuncu Konya service center, and since then, I have had to visit the service 3–4 times for the s...
I own a 2023 BYD Atto 3, and since 18 June 2025, the remote access feature has not been activated despite a SIM card being installed at the Diyarbakır Kardelen dealership. This issue has persisted for nearly two months. My car is still running on the initial software version, and because the version...
On 4 June 2024, I took delivery of my brand-new BYD Seal U EV from the BYD dealership in Diyarbakır. Since then, I have faced multiple serious issues. The vehicle was sold with the promise of 2 GB of free monthly internet for 8 years, but this commitment has not been honored. Since early July, the i...
I purchased a brand-new BYD Seal AWD in January 2025, and while I’m generally satisfied with the vehicle itself, the Continental EcoContact 6 tires it came equipped with are extremely unsafe, especially on wet roads. From day one, I’ve noticed that the car skids excessively, even at low speeds, when...
