I own a 2026 BYD Seal U DM-i with plate number 34 PGJ 1**. After an accident on 11.05.2026, I delivered my vehicle, whic...h had only 4,000 km on it, to the BYD Authorized Service Center in Sancaktepe, Istanbul. Since that date, my car has remained at the authorized service center for 52 days, and I st
I purchased my BYD Seal U DM-i brand new from the BYD Köşkdere dealership in Çorlu, Tekirdağ, around June/July 2025. On ...June 17, when the vehicle had only 25,000 kilometers on it, the check engine light came on. From that moment forward, the gasoline engine stopped engaging altogether. I can now dri
We purchased a brand-new 2025 BYD Seal Design from the BYD Bodrum dealership and took delivery of the vehicle on May 22,... 2026. About a week after delivery, we discovered that the front bumper had been repainted and that the hood showed signs of previous bodywork. Finding this type of damage on a veh
I was involved in an accident with my BYD Atto 3 on May 7, 2026, and my vehicle has been sitting at the BYD service cent...er in Edremit ever since. From May 7 to July 7, a full two months have passed, yet I continue to be told that the necessary replacement parts have not arrived. As a result, my vehi
For the past three months, my BYD Seal U DM-i has had a persistent issue where it continuously pulls to the right while ...driving. Every time I drive the vehicle, it drifts to the right even when the steering wheel is held in a straight position. This problem has negatively affected both the vehicle's
On June 15, 2026, I took my BYD Seal U DM-i to the BYD Van service center for its 15,000-kilometer scheduled maintenance.... During the visit, I also requested that my vehicle be linked to the BYD mobile app on my phone. After providing all the required information, I was told that the activation would
I purchased a 2024 BYD Atto 3 as a used vehicle. The car worked well for the first one to two months, but for about the ...past month I have been experiencing serious software and electronic problems. The infotainment screen constantly reboots on its own, restarting the system over and over. Sometimes
I purchased my 2025 BYD Seal U DM-i about three months ago, and since then I have been experiencing several unusual nois...e-related issues. When I took the vehicle to the service center, I was told that the clicking sound I hear when pressing the brake pedal is caused by the regenerative braking syste
In 2024, I purchased a new 2023 BYD Atto 3 from an authorized BYD dealership in Elazığ, Turkey. I have taken the vehicle... in for all scheduled maintenance as required. I was informed that both the vehicle warranty and the 12-volt battery warranty were valid for two years. Shortly before the warranty
On April 24, 2025, I purchased a new BYD vehicle from the BYD Derya dealership. I chose this vehicle largely because its... advertisements and promotional materials claimed an estimated driving range of approximately 420 km (261 miles). Unfortunately, I have never come close to achieving that range in
I have been experiencing a serious range problem with my BYD Atto 3 since the beginning. Although the vehicle is adverti...sed with a range of 420 km (261 miles), in real-world use I can drive only about 220 km (137 miles) at most. This has caused major inconvenience in both daily driving and long-dist
I was involved in an accident with my BYD Sealion 7 on January 24, and I delivered my vehicle to the authorized BYD Volt... service center in İzmir. At the beginning of the process, I was informed that the repair would take approximately one month. However, despite four months having passed, my vehicl
On July 14, 2025, I received delivery of my brand-new 2025 model BYD DMI vehicle from the BYD dealership in Samsun. Aft...er taking delivery of the car, I later noticed that the “BYD” emblem, which should normally be located on the rear trunk area, was completely missing. This is clearly an issue that
On behalf of our company, we purchased a brand-new BYD Sual vehicle approximately 5 months and 20 days ago from the Anta...lya Yazıcılar Otomotiv BYD dealership. When the vehicle reached around 4,000 kilometers, an abnormal noise started coming from the engine, so we immediately took the car to the au
"Thank you"
I purchased my BYD Atto 3 Design model vehicle brand new approximately 4–5 months ago from the Maltepe BYD authorized de...aler. I usually park the vehicle in the open parking area within our residential complex. When I purchased the car, I chose it with the expectation of a full-battery driving range
On November 21, I first called the İstanbul Derya BYD dealer to buy a BYD Sealion 7, and I was told the vehicle would be... delivered in mid-December. Then I spoke with the Acamar branch in Gebze/Kocaeli. The sales consultant there assured me that the other dealers were giving incorrect information, th
"Thank you"
On November 11, 2025, between 12:30 a.m. and 5:00 a.m., I experienced a very serious issue on the Istanbul European High...way with my BYD Seal U DM-i 2025 model vehicle. Even though the charging unit was at 25%, the car gave no warning or alert of any kind and suddenly came to a complete stop. The veh
"THANK BYD FAMILY INDEED."
On October 22, 2025, at 10:55 p.m., the SIM card of my BYD Seal U EV vehicl...e was blocked. This is the first time I have experienced such an issue. On
On July 9, 2025, I purchased a BYD Dolphin from the Nas Automotive dealership. To pick up the vehicle, I had to purchase... the mandatory traffic insurance and comprehensive insurance from the insurance company recommended by the dealership. Despite positive promises about service and warranty during t
I bought a BYD car, and after an accident, the vehicle has been waiting for repair parts from China for over a month and... a half. Recently, the service center told us that “the car is ready,” but when they checked again, they realized they had forgotten to install the seat belt. Now we have to wait a
Nineteen days ago, my BYD Atto 3 broke down and wouldn’t start. On September 24, the vehicle was towed by my insurance t...o the BYD Kar Service Center in Eyüpsultan, Istanbul. The service team informed me that the battery was defective and would be replaced free of charge under warranty. However, afte
I took delivery of my BYD Atto 3 from the Ankara BYD Efe Kar dealership on May 26. From the very first day, both the fro...nt and rear cameras showed only a black screen. Initially, the issue occurred intermittently, but about a week later, it became permanent, and the cameras stopped displaying any im
