On January 8, 2026, I started the Smallpdf Pro free trial. Despite using a free trial, I noticed that $15 was charged to my Ziraat Bank debit card on the same day at 9:58 p.m. I do not recall clearly approving this amount on any confirmation screen; on the contrary, I only intended to use the free trial.
This transaction is clearly visible in my account activity, and I have the receipts as proof. Nevertheless, the system appears to have charged my card without my knowledge or explicit consent. I do not accept Smallpdf charging my card directly under the pretext of a free trial.
I request that the full amount be refunded to my card as soon as possible. I also ask that this membership and any potential subscription renewals be canceled. Otherwise, I will be forced to exercise my legal rights.
I started using the Smallpdf app during the free trial period. I assumed I would be able to use the trial without being charged, but on December 6, 2025, at around 4:00 p.m., I saw in my transaction history that $17 had been withdrawn from my Ziraat Bank card without my knowledge or consent. When t...
I signed up for Smallpdf to use it as a free trial. Even though I did not see any clear information stating that I would be charged, on November 15, 2025, $18 was withdrawn from my Akbank account without my permission. I trusted the “free trial” label, but being charged a monthly subscription fee wi...
I signed up for a Smallpdf free trial and provided my credit card details, assuming I would have the option to cancel before being charged. However, I recently noticed that Smallpdf has been deducting money from my account without my knowledge. I never received any notification about these charges, ...
Smallpdf charged my card $108 without my permission! I entered my payment information just to try the free trial for one file conversion, yet they charged me for a full-year subscription without my consent. I had no intention of subscribing, and I don't even use the app! This situation is unjust and...
On September 4, 2025, after using the Smallpdf free trial, I discovered that my credit card had been charged $108 for an annual subscription. I was not given any prior notice or reminder about the upcoming charge. Once I realized this, I immediately cancelled my subscription through my account. Des...
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