I am writing regarding my Smallpdf Pro annual plan, which was unexpectedly renewed on 7 December and charged to my credit card without my explicit consent or awareness of an upcoming renewal. I did not intend to continue the subscription for another term and was surprised to see the payment processed. The renewal is associated with the invoice or order number #RB165C5. Since I was not planning to use the service for another year, I consider this renewal unwanted and unfair. I have not yet contacted Smallpdf customer support about this issue and am first expressing my situation and request here. I kindly request a full refund of the amount charged for this unintended renewal and the cancellation of any future automatic renewals linked to my account, so that I am not charged again without clear and explicit approval.
On September 11, 2025, I signed up for the Smallpdf free trial using ruthless***@gmail.com . Without any prior notice, warning, or renewal reminder, ₺4,592.61 was charged to my credit card. I cancelled the subscription immediately after seeing the unexpected payment, but I never received an invoice,...
On September 4, 2025, after using the Smallpdf free trial, I discovered that my credit card had been charged $108 for an annual subscription. I was not given any prior notice or reminder about the upcoming charge. Once I realized this, I immediately cancelled my subscription through my account. Des...
On August 26, 2025, I entered my credit card for a 7-day free trial on Smallpdf.com after reading the clear promise that no charge would be made if I canceled before the trial ended. Despite that, while still within the trial window, Smallpdf billed my card (last four 7074) $108 (about ₺4,560). I ca...
I only wanted to use Smallpdf’s free trial to edit a single document, but without any clear warning or confirmation, they charged my card for an entire year’s subscription. I wasn’t notified that the trial would auto-convert to a paid plan, and I absolutely did not authorize such a charge. As soon ...
I signed up for a Smallpdf free trial and provided my credit card details, assuming I would have the option to cancel before being charged. However, I recently noticed that Smallpdf has been deducting money from my account without my knowledge. I never received any notification about these charges, ...
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