I’m writing regarding an unexpected charge for my Smallpdf subscription, even though I no longer wish to use the service. My account email is aonneo***@gmail.com, my name is Aonuma K***, and the relevant invoice number is RB30138. On 01/01/2026, my VISA card ending in 1501 was charged $108 for a subscription renewal. I did not intend to continue the subscription and did not knowingly authorize this renewal. On 08/01/2026, I clicked “Cancel” in my account because I no longer want to use Smallpdf and do not plan to continue with any paid plan. I kindly request a full refund of $108 to my original payment method, and written confirmation that my subscription has been cancelled and that no further charges will be made to my account. I would appreciate your assistance in resolving this matter as soon as possible.
On September 4, 2025, after using the Smallpdf free trial, I discovered that my credit card had been charged $108 for an annual subscription. I was not given any prior notice or reminder about the upcoming charge. Once I realized this, I immediately cancelled my subscription through my account. Des...
I am writing regarding my Smallpdf Pro annual plan, which was unexpectedly renewed on 7 December and charged to my credit card without my explicit consent or awareness of an upcoming renewal. I did not intend to continue the subscription for another term and was surprised to see the payment processe...
On August 26, 2025, I entered my credit card for a 7-day free trial on Smallpdf.com after reading the clear promise that no charge would be made if I canceled before the trial ended. Despite that, while still within the trial window, Smallpdf billed my card (last four 7074) $108 (about ₺4,560). I ca...
Smallpdf charged my card $108 without my permission! I entered my payment information just to try the free trial for one file conversion, yet they charged me for a full-year subscription without my consent. I had no intention of subscribing, and I don't even use the app! This situation is unjust and...
On September 11, 2025, I signed up for the Smallpdf free trial using ruthless***@gmail.com . Without any prior notice, warning, or renewal reminder, ₺4,592.61 was charged to my credit card. I cancelled the subscription immediately after seeing the unexpected payment, but I never received an invoice,...
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