I am writing regarding an automatic charge to my Smallpdf subscription that I did not intend to continue and for which I did not receive any prior notice. On March 6, 2026, at around 1:03 AM (Philippines time), I was charged 718.50 PHP (approximately 12 USD) via debit card through the Smallpdf website for a subscription that started as a free trial. I was expecting to be informed before any payment was taken, and I consider it very unfair to be charged without a clear prior notification, especially as a customer on a trial period. As soon as I saw the charge, I immediately cancelled the subscription. After that, I contacted Smallpdf customer support to explain that I did not intend to continue the service and that I had not received any prior notice before being billed. However, instead of addressing my specific concern and the unexpected charge, I was only sent a tutorial on how to cancel the subscription, which I had already done. Given that this charge occurred just today and that I cancelled the subscription immediately after noticing it, I kindly request a full refund of the 718.50 PHP / 12 USD that was taken from my account, and confirmation that my subscription has been fully cancelled so that I will not be charged again in the future.
I signed up for Smallpdf as part of the free trial period. Even though I canceled my subscription before the trial ended, the cancellation did not go through, and I just noticed on my new statement that about 12 dollars was charged to my credit card on November 19. I did not use the service at all o...
On September 4, 2025, after using the Smallpdf free trial, I discovered that my credit card had been charged $108 for an annual subscription. I was not given any prior notice or reminder about the upcoming charge. Once I realized this, I immediately cancelled my subscription through my account. Des...
I signed up for a Smallpdf free trial and provided my credit card details, assuming I would have the option to cancel before being charged. However, I recently noticed that Smallpdf has been deducting money from my account without my knowledge. I never received any notification about these charges, ...
I only wanted to use Smallpdf’s free trial to edit a single document, but without any clear warning or confirmation, they charged my card for an entire year’s subscription. I wasn’t notified that the trial would auto-convert to a paid plan, and I absolutely did not authorize such a charge. As soon ...
On September 11, 2025, I signed up for the Smallpdf free trial using ruthless***@gmail.com . Without any prior notice, warning, or renewal reminder, ₺4,592.61 was charged to my credit card. I cancelled the subscription immediately after seeing the unexpected payment, but I never received an invoice,...
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