I signed up for Smallpdf as part of the free trial period. Even though I canceled my subscription before the trial ended, the cancellation did not go through, and I just noticed on my new statement that about 12 dollars was charged to my credit card on November 19. I did not use the service at all outside of the trial period.
After noticing this issue, I contacted Smallpdf’s support team in writing, but I have not received any response so far. Since I canceled during the trial and did not use the service afterward, I request a full refund of the 12 dollars that was charged to me.
I kindly ask that this issue be reviewed and resolved as soon as possible, and that my refund be processed without delay.
I used the Smallpdf online platform to edit a PDF file, and I was asked to enter my credit card information for what I believed was free access or a trial period. However, for the past six months, $12 has been withdrawn from my card every month without my knowledge or consent. Because there were ma...
I used SmallPDF online to edit a PDF file and was asked to enter my card details for free access. I assumed it was a trial, but for the past nine months, they have been charging me $12 every month without my knowledge. Since I have multiple transactions on my card, I didn’t notice the charges right...
I needed to convert a PDF file on SmallPDF.com, and the site required me to enter my credit card details for a free trial. Since I only needed to use it once, I signed up for the 7-day trial, expecting to cancel it later. However, when I tried to cancel my subscription, I realized that there was no...
I used SmallPDF online to edit a PDF file and was asked to enter my card details for free access. I assumed it was a trial, but for the past 6 months, they have been charging me $12 without my knowledge. Since I have multiple transactions on my card, I didn’t notice the charges right away. I have ca...
I signed up for a 7-day trial on Smallpdf.com to convert a PDF file to Word. As part of the registration, I entered my card details. Once the trial period ended, my account was unexpectedly charged $108. I immediately attempted to cancel the payment, but there is no clear way to contact anyone at S...
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