I bought a pair of Skechers from a far away outlet store and returned to my city. Now, I realize they have defects I didn't notice. How can I return outlet shoes at regular stores?

On October 13, 2025, I purchased a pair of Skechers Arch Fit shoes from the Outlet Center Skechers store. I made the payment via QR code. However, even though I showed the payment receipt, the store employee claimed that the payment had not been received. When I showed my account activity, they said...

I purchased a pair of Skechers D’Lites women’s sneakers from Boyner Ordu on July 26, 2025. Even though I didn’t wear them frequently, after just three months, a hole appeared inside the right shoe near the big toe area. Boyner accepted my complaint for inspection, but the result was negative, claimi...

On October 7, 2025 I purchased the Skechers “Mark Nason Alpha Cup-Tavin” model from the official Skechers store. I wore the shoes for the first time on a rainy day, and even at the slightest rain they completely leaked — my feet were soaking. I emailed a customer service representative about this. T...

About 1-2 years ago I purchased the Skechers Arch Fit ALL-Terrain model with water-repellent features from the Skechers store at Carrefour Maltepe in Istanbul. I paid approximately $119 USD by credit card at the time. After wearing the shoes only a few times, I began experiencing a serious impact pr...

I ordered the Skechers D’Lites model twice from the brand’s official online store, and both times the products arrived defective. The first pair had poorly glued silicone on the front, along with three noticeable bumps on the surface. The second pair arrived with a missing metal eyelet near the lace...

I purchased the Skechers GO Run Pure 4 shoes from Skechers’ official online store, and after only about 8 months of use, the toe area and several other parts began to separate and come apart. During the winter season I mostly wore boots, so these shoes were not even in heavy use. I have owned them f...

On October 13, 2024, I purchased a pair of Skechers Escape Plan Endless Pursuit shoes from the StarCity Outlet store. Later, I wanted to exchange them for a smaller size and went to the Bayrampaşa Forum İstanbul branch. There, I was told that outlet products could not be exchanged, but the sales rep...

On April 3, 2024, we purchased a pair of Skechers Arch Fit Baxter Pendroy shoes from the Marmara Park Skechers store on behalf of my father. After about one year of regular use, both shoes developed the exact same problem: the seams on the side of the toe area started splitting in the very same spot...

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I purchased a pair of Skechers GO Walk Workout Walker shoes from the Marmara Park Beylikdüzü store just 3 months ago. From day one, the right shoe has had a clear manufacturing defect — the upper fabric is visibly uneven, asymmetrical, and puckered, making it look and feel flawed. I returned the sh...

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I ordered a pair of athletic shoes from Skechers' official website, expecting a professional and quality shopping experience given the brand’s global reputation. However, what I received was incredibly disappointing. Toward the end of my workday, I got a call from DHL asking for a delivery code—but ...

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I ordered a black Skechers Skech-Air Court sneaker online, and to my disappointment, it arrived with a visible defect. Wanting to resolve the issue quickly, I called the authorized Skechers store at Ankamall. They told me, “Come in, we’ll help you with an exchange.” Trusting them, I drove 45 kilomet...

I purchased a pair of Skechers Skech-Air Ventura-Cataclysm sneakers on December 14, 2024, expecting the quality and durability that the Skechers brand promises. Unfortunately, just one month after purchase, I noticed that the shoe had loose threads and stitching unraveling—something completely unacc...

I purchased a pair of Skechers sports shoes as a gift for my husband on November 17, 2024, for Teachers' Day. However, the shoes tore at the stitching within a short time. In total, they were worn no more than 10–15 times over six months. I submitted an exchange request to the company on May 24, 202...

I purchased two pairs of Skechers shoes from the official online store: the Nampa model and the Arch Fit 2.0 Safe House model. While the Arch Fit pair fits perfectly and is very comfortable, the Nampa model is causing serious discomfort. Specifically, the left shoe puts excessive pressure on the bal...

I purchased a pair of Skechers Water Repellent shoes from Boyner, expecting reliable protection against water. I didn’t have a chance to wear them until I went on vacation. The first time I wore them, I stepped into a shallow puddle—only the tip of the shoe touched the water—and to my surprise, the ...

I've been a loyal Skechers customer for years, along with my wife and daughter. We've always found their shoes incredibly comfortable - until now. On May 6, 2024, I purchased the D'lux Walker 2.0 - Daisy Doll model (150093 gymt) from the Skechers store in Gaziosmanpaşa Viaport Venezia (Order number:...

I bought women's sports shoes from Skechers in Maltepe Piazza. The shoes, which were out of stock the day before, suddenly appeared the following day. When I conveyed my suspicions to the store manager that the shoes might be returned, the staff said they couldn't see the sub-stock and stated the sh...

Hi there, I bought a pair of Skechers 3D Max Protect shoes on October 7, 2023, and the stitching on the toe area has come undone. Even after sending them for inspection twice, I got a response saying there was no manufacturing defect. It's really disappointing that a pair of shoes I've only worn 20-...

I ordered Skechers shoes through a mobile app on February 25, 2023. However, because it was still winter, I didn't get to wear them until April. The upper mesh of the right shoe has a noticeable mark that doesn't go away with wear. This seems to be a problem with the way it was made or shipped. I th...

As the owner of a pair of Skechers shoes that I purchased not too long ago, I feel compelled to bring to your attention an urgent matter. Unfortunately, I've found that each pair of shoes has been pierced in the same spots on the bottom. Therefore, I am writing to ask Skechers to look into this matt...

I just bought a pair of shoes from Skechers TR that were a total nightmare. After only a few wears, I found a sharp piece of plastic in the shoe that was cutting my right foot and leaving a painful scar. Every step I take with the shoe on hurts. It's clear that this is a flaw in the way it was made ...

With the Decision of the Consumer Arbitration Committee, the UNO model shoes I purchased from the Bursa Korupark Skechers store were decided to be replaced with a new one free of defects. Customer service directed me to the store. However, I haven't received any phone calls in over two months. There...

Skechers customer service recently gave me a product as a gift, but it turned out to be defective. Despite paying the difference for a replacement, I've had issues with their customer service. Instead of simply allowing me to exchange the product, they continue to request invoice information, which ...