2
Ozan is not satisfied with the result

Used Shoes Sold as New by Skechers

Used Shoes Sold as New by Skechers
Used Shoes Sold as New by Skechers
Used Shoes Sold as New by Skechers
profile
May 02, 2024 3:14 pm
106

I bought women's sports shoes from Skechers in Maltepe Piazza. The shoes, which were out of stock the day before, suddenly appeared the following day. When I conveyed my suspicions to the store manager that the shoes might be returned, the staff said they couldn't see the sub-stock and stated the shoes were clean. However, when I received them, I noticed that they were not only not returned, but also displayed, with evidence of wear on the right shoe, missing tags, and ripped laces. The next day, I returned to the store and respectfully explained my situation, requesting that a new pair be delivered to my house via courier. The shoes came two days later, but they were once again on display. I've never had such an issue with any other brand. We are mortified by the money we have spent. I've made two journeys to the store in rainy weather. We demand a resolution to our dilemma. Otherwise, we will take action through the Consumer Court. Please return these used shoes and provide us with the new ones we paid for—the ones that should have been supplied to us! This action is unworthy of Skechers. We won't shop here again or recommend it.

May 02, 2024 5:36 pm (2 hours after complaint)

Dear Valued Customer, Thank you for taking the time to bring this matter to our attention. Skechers Customer Contact Center

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Akin is completely dissatisfied with the result

Defective Skechers Sports Shoes Denied Replacement Despite Visible Flaw!

profile
January 05, 2024 9:37 pm
142
1
Seven is completely dissatisfied with the result

Skechers Unresolved Issues and Poor Customer Support

profile
July 05, 2023 11:48 am
44

Skechers Shoe Deformation Complaint

profile
May 30, 2024 10:53 pm
122
Skechers Shoe Deformation Complaint
Skechers Shoe Deformation Complaint
Skechers Shoe Deformation Complaint
1
Birce is completely dissatisfied with the result

My Skechers White Outdoor Shoes Wore Out in a Month

profile
March 22, 2025 7:14 pm
6
1
Dilek is completely dissatisfied with the result

Skechers Shoe Quality Issue - Leather Peeling After 9 Months

profile
April 16, 2024 10:06 pm
130
Report a Similar Issue