I purchased a pair of Skechers GO Walk Workout Walker shoes from the Marmara Park Beylikdüzü store just 3 months ago. From day one, the right shoe has had a clear manufacturing defect — the upper fabric is visibly uneven, asymmetrical, and puckered, making it look and feel flawed.
I returned the shoes to the store three separate times for inspection, and each time I received the same standard response: “no manufacturing defect found.” Despite submitting clear photos showing the defect, Skechers has refused to acknowledge the problem or offer any solution.
This level of indifference is unacceptable from a brand that claims to prioritize quality and customer satisfaction. I’ve already filed a formal complaint with the Consumer Arbitration Board, and I’ve shared the issue with Skechers Global as well. Still, the problem remains unresolved.
I demand that Skechers take responsibility and either replace the defective pair or issue a full refund. Ignoring a visible production flaw and dismissing a loyal customer’s repeated attempts to resolve it shows a lack of accountability. I expect a prompt and fair resolution.
I purchased a pair of black Skechers GO Run Consistent shoes from the Marmara Forum Skechers store, and after just 9 months, both the heel areas and side stitching started to tear. I requested the store to send the shoes for inspection — not once, but twice — and both times, the result came back cla...
About three months ago, I purchased a pair of Skechers GO Walk Flex New World sneakers from the Istanbul Marmara Forum Skechers store. Due to a foot injury, I could not wear them regularly, and most of the time I was not even standing or walking for long periods. Despite this limited use, the shoes ...
Around 8 months ago, I purchased a pair of Skechers D’lux Journey shoes from the Marmara Park store in Esenyurt, paying ₺4900. Despite not using the shoes heavily — only for light, everyday wear — both sides of the shoes have developed significant splitting and separation. For a product in this pric...
I purchased a pair of Skechers GO Run shoes for around ₺3249 and wore them for approximately 4 months under normal daily conditions. Out of nowhere, I started to notice cracking along the sides and a tear at the heel area. These issues clearly point to material failure rather than user misuse. Hopi...
I purchased a pair of Skechers shoes from the Marmara Park Beylikdüzü store on October 3, 2023. To my dismay, after only nine months of normal wear, the shoes have developed noticeable openings on the front and tears on the inside. When I returned to the store to seek a resolution, I was shockingly ...
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