I ordered a pair of athletic shoes from Skechers' official website, expecting a professional and quality shopping experience given the brand’s global reputation. However, what I received was incredibly disappointing. Toward the end of my workday, I got a call from DHL asking for a delivery code—but I never received any code on my phone. The delivery person then claimed they had already dropped the package off at Adese, where I was located at the time.
When I returned home and opened the package, I was shocked to find that the shoe box was completely crushed and the outer plastic packaging was torn. Although the shoes themselves appeared undamaged and I didn’t want to go through the hassle of a return, this is not the first time this has happened. Every time I order from Skechers, the shoe box arrives in poor condition, which is unacceptable for products that cost this much.
A brand like Skechers should not be shipping items with so little care for presentation or protection. I kindly request that Skechers send me a replacement shoe box, as the original is unusable. Additionally, I want to express my dissatisfaction with the DHL delivery experience—they were careless and vague during the drop-off. If Skechers wants to maintain its customer loyalty, it must work with more reliable couriers and ensure proper packaging every time.
I purchased a pair of Skechers shoes directly from the company's official website, expecting quality and durability. However, within just three months, the soles completely fell apart—they are in pieces! When I reached out to Skechers for assistance, I was met with zero support. Instead of taking r...
I bought a pair of Skechers shoes, and to my shock, they split apart along the entire sole shortly after I started wearing them. What’s even more frustrating is that I’ve used this exact model in the past and never encountered such a manufacturing flaw. This time, the shoe literally came apart, some...
I ordered a pair of Skechers directly from their official website, expecting quality and durability from a well-known brand. Unfortunately, just one week after I started wearing them, the heel area completely collapsed and lost its structure. The shoes became uncomfortable and nearly impossible to w...
I purchased a pair of Skechers shoes thinking I was investing in quality, but I’ve been left extremely disappointed. Before even a year passed, and despite only occasional use, a noticeable tear developed on the side of the shoe. When I reported the issue, I was told it wasn’t a manufacturing defect...
I ordered a black Skechers Skech-Air Court sneaker online, and to my disappointment, it arrived with a visible defect. Wanting to resolve the issue quickly, I called the authorized Skechers store at Ankamall. They told me, “Come in, we’ll help you with an exchange.” Trusting them, I drove 45 kilomet...
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