I followed the washing instructions for my Skechers slip-ins, but now the rubber sole has shrunk and lost its flexibility. What is the procedure for returning shoes that have become deformed after washing?

On June 15, 2025, I purchased a pair of Skechers Arch Fit Melo shoes for ₺4,299 from the Istanbul Viaport Skechers store. I also bought the Skechers cleaning product from the same store. However, shortly after cleaning the shoes, noticeable whitening appeared on the left shoe and along the edges of ...

I purchased the Skechers Arch Fit model sneakers from the Down Town Shopping Mall store, and after wearing them just once for a walk of about 3,400 meters, the shoes showed serious deformation. For such an expensive brand, this kind of defect after minimal use is completely unacceptable, and I consi...

I purchased a pair of Skechers shoes, and despite wearing them only a few times on weekends, I noticed serious deformation and fabric peeling at the heel area inside both shoes—specifically where the heel touches the inner lining. I submitted them for inspection, but the response claimed it was “use...

I purchased a pair of Skechers Bobs Infinity - Vapor Exact men’s sneakers via N11 in January 2025, and I am extremely disappointed with what happened in just 5–6 months. I’ve only worn them about 50 times, and despite that, the sides and heel of the sole turned noticeably yellow. I have always been...

I purchased a pair of Skechers Arch Fit shoes at the end of November 2024. In just four months, the inner lining started tearing and the material showed clear signs of deformation. I submitted the shoes for inspection, only to receive a report stating that the damage was not manufacturing-related. ...

About a year ago, I purchased the Skechers D’lites - Good Neutral 149807 model from the Hilltown Izmir Skechers store. Despite using the shoes under completely normal conditions, a split developed on the side of the right shoe. I brought them back to the store for inspection, and they were submitted...

I bought Skechers brand Track Broader 232698-bbk Model Men's Black Sports Shoes from A101 Extra. I bought the shoes about 9 months ago and I only wore them in the office. My total usage period is about 4-5 months. Despite this, the shoes are now extremely smelly and make my feet smell. The shoes giv...

I purchased the Skechers Track Broader 232698-BBK men's black sneakers about 9 months ago and only wore them lightly in an office setting for around 4-5 months total. Despite the limited use and proper care, these shoes have started to emit a strong, unbearable odor. Even worse, they make my feet sm...

I bought the Skechers 51591 NVOR model from the StarCity Skechers store just 111 days ago. Alongside it, I also purchased a leather pair—which, by the way, does not have this issue. I’ve owned many shoes before, including from Asics, and never encountered a smell like this. This pair started produc...

I bought a pair of Skechers shoes in April 2020, expecting long-lasting quality. But before even a full year had passed, the insole completely deformed, and pieces started breaking off inside, causing painful wounds on my feet. I went to the store and was told to fill out a claim form so the shoes ...

I purchased a pair of Skechers sneakers from the brand’s official online store, expecting quality and durability. However, after just two months of normal use, the front part of the shoe tore. Disappointed, I bought another pair from Anpa Gross, only to experience the same issue—another tear! Spend...

I purchased a pair of Skechers special insole shoes from Olka Spor at Maltepe Carrefour SA. After just five months of use, the sole completely collapsed and fell apart. I returned the shoes to the store, expecting a fair resolution, but after their so-called inspection, they claimed there was no def...

I purchased a pair of Skechers shoes from their store, expecting durability. However, within just two months, the inner lining tore, which should never happen with a high-priced shoe. I returned to the store to report the issue, and they asked me to leave the shoes for inspection. After waiting, I w...

I purchased a pair of Skechers walking shoes because I was told they had a water-repellent feature and wouldn’t absorb water in light rain. However, after wearing them in mild rain, the shoes soaked up water, proving that they do not have the promised protection. I went to the Skechers store in Nat...

I purchased a pair of Skechers shoes in February 2024, expecting quality and durability. However, despite not wearing them frequently, the top of the shoe split open. I sent them to the manufacturer for inspection, only to have them returned with a denial, claiming the damage was due to user error. ...

I purchased a pair of Skechers shoes on September 22, 2024, expecting high quality. However, within just a few days, the shoes started showing multiple defects. The material began peeling, the color faded, and the sole cracked. Over time, the inner lining tore, and white stains appeared on the front...

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I purchased a pair of Skechers sneakers, but from the very first wear, I noticed visible defects, as shown in the attached photos. I sent the shoes in for inspection and exchange, only to be ignored for 1.5 months—and that was after repeatedly calling to follow up. Eventually, the shoes were simply ...

I bought a pair of Skechers shoes, and they completely fell apart! The sides tore open, and when I washed them (as the label says they are washable), they shrank. Despite the shoes being under warranty, Skechers refused to replace them, claiming there’s no manufacturing defect. At first, they told m...

I purchased two pairs of Skechers sneakers from the Marmara Park store, expecting quality and durability. However, both pairs developed tears in the inner lining within a short period. When I contacted Skechers customer service, they refused to acknowledge any fault in the material or manufacturing...

I purchased a pair of Skechers winter shoes with Goodyear rubber soles, expecting durability and traction. However, these shoes are extremely slippery on wet surfaces, especially on marble and tile floors. The grip is so poor that they feel unsafe to wear. Concerned about this serious safety issue,...

Hello, I purchased a pair of Skechers shoes and feel completely let down by the lack of support from the company. The sales staff were very attentive while selling the shoes, but once I started wearing them, the real problem began. I slipped and fell three times while walking in light rain, injurin...

In September 2024, I purchased a pair of Skechers shoes from their official website for my son. The shoes were labeled "machine washable," which was a key reason for my purchase. However, after a single wash at 30°C without spin, the shoes completely fell apart. I immediately submitted a review req...

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On November 10, 2024, I purchased a pair of Skechers sneakers, size 22-23, for my baby from Boyner. However, the product showed signs of deformation, with the front leather part peeling off, in less than 1.5 months. Despite following all care instructions and ensuring the shoes were used appropriate...

I have been using my Skechers shoes with great care, yet the sole became deformed and developed holes. Despite this obvious defect, my claim was not covered under warranty. The excuse? "It's not a production issue." This reasoning is laughable! If only production-related defects are covered, why bot...

I purchased a pair of Skechers shoes, and after wearing them only four times, they became visibly deformed, as shown in the attached photos. Despite the obvious defect, my warranty claim was rejected. It's unacceptable for a premium-priced product to deteriorate so quickly, and even worse, for the c...