I rented a Seat Arona from Carwiz through Yolcu360. During the rental process, a security deposit of $322 was charged to... my credit card. Although I returned the vehicle without any issues on May 31, this deposit amount has still not been refunded to my account despite a long time having passed. At
I rented a vehicle in Bosnia and Herzegovina from the Carwiz agency through Yolcu360. I paid $96 for a 5-day rental. Alt...hough I paid the $55 cross-border fee to travel into Serbia, I was forced to purchase an additional mandatory insurance policy costing approximately $271 when I arrived to complete
Between September 18 and 25, 2025, I rented a Polo model vehicle from the Carwiz office at Sarajevo Airport (reservation... no: 683362990). When I made the reservation through Booking for 80 euros, I was informed that I was required to purchase full protection insurance for 200 euros because I would be
On August 8, I rented a Dacia Sandero from Carwiz Rent A Car at Pristina Airport for one week. After returning the car, ...I was informed that my €600 deposit would not be refunded due to alleged damage to the bumper and under the wheel. However, this information was only communicated to me on Septembe
On 12.06.2025, I rented a car from Carwiz Rent A Car under contract no. 25-***650, and the €500 deposit refund has still... not been returned to me. I sent emails, but there has been no response, and my phone calls are unanswered. In the first 15 days, they told me over the phone that the refund would
Through Vip Cars, I rented a car on the Carwiz website on 24.05.2025, and €500 was charged to my credit card as a deposi...t. There were no issues at the time of return, which I completed on 31.05.2025. However, the €500 deposit has not been refunded. I asked about it via email but received no response
I rented a vehicle through Yolcu360 with reservation code YL_5815991. Although 31 business days have passed, they have s...till not refunded my €700 security deposit. When we call, they offer no assistance and merely tell us to "send an email." We created a support ticket under Ticket-4230331, but they
From June 20, 2025, 15:00 to June 23, 2025, 15:00, I rented a car for 3 days through Vipcars, an international agency, f...rom Carwiz Rent A Car / Eşmen Car Rental. (1) I received the car with an empty fuel tank and returned it with enough fuel for about 60 km, but when I requested a refund for that am
On 04.06.2025, through Carla Car Rental, I made a reservation with Carwiz Rent A Car for my brother to rent a car betwee...n 06.06.2025 at 08:30 and 09.06.2025 at 08:30, with pickup at Carwiz Rent A Car Dalaman branch and drop-off at Carwiz Rent A Car Antalya Airport branch. I purchased the extended pr
Although two months have passed since I rented a Renault Clio vehicle from Istanbul Airport on May 26, 2025, my security... deposit has still not been refunded. Renting a vehicle from Carwiz turned out to be a complete regret. Whenever I call the branch, the only response I receive is, "We have informe
I rented a car from Carwiz for just 2 days and paid a ₺350 deposit at the time of pickup. It's now been over two months ...and I still haven’t received my refund. This is absolutely unacceptable. I’ve tried calling them multiple times—no one answers. Their so-called customer service is just an automate
My father rented a vehicle from Carwiz Rent A Car on February 12, 2025, at Sabiha Gökçen Airport. He paid a ₺350 deposit... at the time of pickup. Despite returning the car properly and more than two months having passed, the deposit has still not been refunded to him. Every time we call, we’re met wit
I returned my rental car to Carwiz Rent A Car on January 4, 2025, yet my deposit refund still hasn’t been processed—even... after 30 business days! On top of that, they overcharged my credit card by ₺1,180 for toll fees. They admitted their mistake but have yet to issue the refund. The worst part is t
I returned my rental car to Carwiz Rent A Car on January 4, 2025, yet my deposit refund still hasn’t been processed—even... after 30 business days! On top of that, they overcharged my credit card by ₺1,180 for toll fees. They admitted their mistake but have yet to issue the refund. The worst part is t
On December 5, 2024, I rented a car from Carwiz at the Macedonia Airport branch. I returned the vehicle on December 16, ...2024, with no major issues. However, upon inspection, the staff pointed out superficial scratches on the bumper, which I believe occurred just before returning the car. I hadn't no
I rented a car through Carwiz and paid a €350 deposit at the time of rental. Although I returned the car in perfect cond...ition, as confirmed by the staff during drop-off, my deposit has still not been refunded. It has been weeks, and despite multiple attempts to contact Carwiz via email and WhatsApp,
I rented a vehicle from Carwiz at Ankara Esenboğa Airport on October 30, 2024 (Reservation No: 24-ESB-1807) and returned... it on November 9, 2024, at 3:50 PM without any issues. During the rental process, my credit card was charged ₺12,961.06 instead of the €350 deposit block that was supposed to be a
I rented a car from Carwiz in Kosovo through Holidaycars from August 26 to September 2, paying a €500 deposit (₺14,625).... I was assured the deposit would be refunded within 28 days, but it's now been three months without resolution. I initially contacted Holidaycars, my primary point of contact. Get
I rented a car from Carviz Antalya for 14 days, picking it up on October 9. Today is November 11, and my deposit still h...asn’t been refunded. To make matters worse, the deposit wasn’t held as a block—it was fully charged and appears to have been used. The transaction shows Esmen Oto as the charging p
On November 1, 2024, I used Nova/Carwiz to rent a Renault Austral from the office of Sabiha Gökçen. Before making the re...servation, I called the company to make sure the car was still accessible. They told me there would be no problems when I told them I needed a car with a lot of trunk room to carry
On August 13, 2024, I rented a vehicle from Carwiz Turkey in Izmir and returned it in perfect condition on August 17 in ...Bodrum. Despite the terms stating the €350 deposit would be refunded within 15 days, I have yet to receive it. It’s now been months, and there’s still no sign of my deposit. Calls
On September 3, 2024, I rented a car from Carwiz at SAW airport for a single day during my vacation. When I picked up th...e car, they charged a €300 deposit to my credit card. I returned the car the next day as agreed, but I still haven’t received my deposit refund. It has been nearly eight weeks, an
I rented a car from Carwiz Antalya between August 22 and September 5, 2024. They charged a €350 deposit, which they prom...ised to refund within 15 days after returning the car. However, it has now been over a month, and I still haven’t received my refund. I have tried contacting them multiple times v
I rented a car from Carwiz, expecting the usual 100€ deposit, but they took 500€ instead. Now, it has been three weeks, ...and they still haven’t refunded my deposit. Every Friday, they tell me the refund will be processed next Friday, but nothing ever happens. This is beyond frustrating—they are deli
