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Timo Club

Timo Club Logo
Timo Club

Complaints

57 complaints
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Can't Access My Timo Account After the App Update

17

I am using the Timo app on my iPhone in Malaysia and can no longer access my account. Previously, I always logged in wit...

Can't Access My Timo Account After the App Update

Timo Club Won’t Let Me Log In After Unexpected Account Ban

27

I have been using the Timo Club Video and Voice Chat application on my Android phone, and on the day before this complai...

Timo Club Won’t Let Me Log In After Unexpected Account Ban

Unable To Find The Account Deletion Option In Timo, Need A Solution

21

About 30 days ago I created an account on the Timo dating app and since then I have been trying to find a way to delete ...

Timo Login Failed on Android – Request Account Access Restoration

16

I am using the Timo app on an Android phone and I have been unable to access my account since today. When I try to log i...

Timo Login Failed on Android – Request Account Access Restoration

Timo Account & Device Blocked Without Reason – Login Problem Appeal

10

I am writing regarding a problem with the Timo mobile application, since on July 14 at around 10:00 a.m. I began to rece...

Timo Club App Unavailable Despite Turkey-Registered Apple ID

43

When I try to download the Timo Club app to my iPhone 16 Pro Max through the Apple Store, I get a warning saying "not av...

I Can't Reinstall Timo on My iPhone 12 After Deleting It to Fix Lag

25

I have been using the Timo application on my iPhone 12 for about four months without any major issues. On 07.05 at aroun...

I Demand Timo Pay Out Multiple Missing Withdrawal Requests

20

On June 26, 2026, I submitted a withdrawal request through the Timo app to transfer $282 to my Akbank account. Even thou...

Timo Club Video Gives Me No Way to Cancel My Subscription

16

I want to cancel all subscriptions registered under my account on Timo Club Video. Despite trying repeatedly through the...

Timo Club Games Show Suspicious Losing Streak Over 4 Months

12

I've been playing games on the Timo Club app for about 4 months, and throughout this time I've experienced constant loss...

Timo Club Blocks Coin Purchases With "Invalid Payment" Error

9

I haven't been able to purchase coins on the Timo Club app for about 3 days now. When I get to the withdrawal or coin pu...

Timo Club App Won't Open, Blocking My Account Access

23

Since last night, I haven't been able to log into the Timo Club app on my phone. When I tap on the app, the page doesn't...

Timo App Fails to Credit 50,000 Coins After Diamond Conversion

11

I had been accumulating diamonds on the Timo app over a long period of time to build up a quota. I had built up a quota ...

Timo Club Offers No Way to Delete My Account or Data

6

I actively used an account I created on the Timo Club app for about 1 day. However, since I don't trust the app, I want ...

Timo App Sends Me Explicit Content With No Way to Report It

5

Yesterday, I received extremely disturbing, inappropriate messages containing nude content through my account on the Tim...

Timo Chat Froze My Account After Incorrectly Identifying Me as a Man

85

I am writing about a serious issue with my Timo Chat account, which has been frozen for the past two days. Whenever I t...

Timo Club Banned My Account and Blocked Access to Delete My Data

16

Today I created an account on TIMO CLUB from Honduras and used it normally for a short time. The same day, my account wa...

Timo Shopping Refuses to Delete My Account and Personal Data

11

I am a user of the Timo shopping account in Egypt, and today I tried to permanently close my account. When I accessed th...

Timo Club Refuses To Accept My ID For Cancellation

27

I want to file a complaint about a service called “timo club”, which I activated after being redirected from an app to a...

I Face Timo Club Ban and Need My Account Reviewed

6

My Timo Club account was suddenly banned, and I have no idea what happened. I did not receive any clear explanation abou...

Request to Recover My Previous Timo Club Account

113

I have been using the Timo dating app in the United Arab Emirates through the App Store, and I previously had an active ...

Timo Club Customer Service Ignored My Tax Questions About App Earnings

I would like to share the communication problems I experienced with Timo Club’s customer service. Even though I contacte...

I Face Timo Device Ban on Realme 7i and Need Account Recovery

131

I am a Timo app user on a Realme 7i device, and both my device and my account have been banned for about two months. Whe...

I Face Timo Device Ban on Realme 7i and Need Account Recovery

Timo Club Failed to Pay My Full Jackpot Winnings for 20 Days

77

I want to file a complaint against Timo Club regarding an issue I have been experiencing for a long time without receivi...

Timo Club Failed to Pay My Full Jackpot Winnings for 20 Days

Brand Overview: Timo Club

Timo Club (package ID: com.hwsj.club) is a social networking mobile app available on Android and iOS, marketed as a platform for meeting new people through text, voice chat, video calls, and group voice rooms. It is developed by Fastwall Information Technology Co., Limited (also listed as FAST WALL), a company based in Hong Kong. The app was first made available in 2023 and has since accumulated over 44 million downloads globally, with particularly strong usage in Southeast Asia, the Middle East, and Latin America.

Industry and Operations

Timo Club operates in the social networking and live entertainment app space. It is free to download but uses a coin-based monetization model, where users — primarily men — must purchase virtual coins to continue conversations or unlock features. The app also offers paid VIP subscriptions and a virtual gifting system used during live voice or video sessions.

  • Text, voice, and video chat with nearby or interest-matched users
  • Group voice chat rooms with mini-games and virtual gifts
  • Social moment sharing (photo posts and threads)
  • In-app coin purchases and VIP subscription tiers
  • Broadcaster/agency model allowing users to earn diamonds through live streaming

User Sentiment

User sentiment is largely negative across review platforms, with frequent warnings about the app's monetization practices, fake profiles, and unreliable payment processing. Many users describe the experience as frustrating or financially harmful.

  • Fake and bot profiles: Many users report that profiles — particularly female ones — appear scripted, AI-generated, or operated by admins to keep users spending coins.
  • Aggressive coin spending pressure: Free coins are limited; male users report being forced to purchase coins repeatedly just to maintain basic conversations.
  • Failed top-ups and missing balances: Multiple users report making payments that were never reflected in their account balance, with no response from support.
  • Withdrawal issues: Users attempting to withdraw earned diamonds report delays, failed transactions, and unresolved complaints.
  • Unresponsive customer support: Complaints go unanswered for weeks, with users directed between regional email addresses without resolution.
  • Login and technical errors: Recurring app crashes, login failures, and connectivity issues are widely reported across regions.
  • Unwanted agency membership: Some users report being enrolled in broadcaster agencies and unable to exit despite requesting cancellation.

Share Your Experience

If you've experienced issues with Timo Club — whether it's missing coins, failed withdrawals, fake profiles, or ignored support requests — you're not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.