I can log into the Timo Club app on my phone without any issues, but I cannot access my account from my Redmi Pad SE tablet using the same email address (b********@gmail.com) and my ID number (165133407600. The app shows a security warning saying, “Log in from a real device,” and blocks me from acce...
Through the Timo Club app, I made three different top-up transactions from my Ziraat Bank account: 180 TL (transaction no: f19572), 45 TL (transaction no: f19750), and 21 TL (transaction no: f31541). However, none of these amounts were added to my account balance. I made the transactions on November...
On November 7, 2025, at 18:17, I initiated a withdrawal in the Timo mobile app from the diamond withdrawal section for $58. However, because my last name is short, the app did not accept the withdrawal form, so I had to enter “Busenur Nurin” instead. After completing the withdrawal, I received confi...
As Cey Agency, we have been experiencing serious issues on the Timo app for more than a month. As an agency, we brought over 70 broadcasters and supporters from another platform. However, due to technical errors, system problems affecting our broadcasters, and a lack of information regarding events,...
I want to delete my account on the Timo Club app, but the process is asking for an identity document. I’m concerned about the security of my personal data and do not wish to share my ID. I’ve tried contacting Timo Club customer service about this, but I haven’t received any response for a week. I wa...
I’ve been using the Timo Clup app for about a week, and I can’t remove the audio clip I added to my profile. Even though I’ve tried options like “delete sound” and “redo”, the audio remains on my profile. The app also doesn’t have a specific button for deleting sounds. I’m experiencing this issue on...
Today, I attempted the identity verification process on the Timo Chat mobile app for the first time. However, even though I entered all my information correctly, the system keeps displaying a “wrong ID” error, and I’m unable to complete the verification. I haven’t tried a different device or browser...
Today, I registered with the Sev Beni Agency on the Timo Clup app using an invitation code. However, shortly after joining, I sent a message requesting to leave the agency. Despite this, they responded by saying, “We didn’t force you — you joined on your own,” and refused to cancel my membership. Th...
I deleted the Timo Club app about a month ago and never purchased any membership packages. However, for the past month and a half, my İş Bankası account has been charged ₺96 every week on different days. These withdrawals have continued even after deleting the app. I had only verified my phone numbe...
In the Timo Club app, I was suddenly removed from the platform at midnight without any notice, and my device was banned. Shockingly, the ban lasts until the year 2035 — a full 10 years! I’ve never seen such an unreasonable policy in any other app. I demand that this device ban be lifted immediately....
I would like to cancel my subscription and close my account on the Timo app. I use the service on my iPhone, and even though I followed all the necessary steps to end my subscription, I haven’t been successful. Moreover, subscription fees are still being charged from my account. I contacted custome...
I log into the Timo Club app using my Google account, but when I try to close my account, I constantly receive a “Wrong ID” error, and the process never completes. Even though I enter my email address and registered phone number correctly, the issue persists, and I’m unable to delete my account. Ad...
Why can’t I delete my Timo Club account? I would really appreciate your help. When I reach the final step, it says “Delete Account”, and after entering my ID and clicking “Delete”, nothing happens. I follow all the steps carefully, but at the last stage, it just returns to the beginning instead of d...
What right does Timo Club have to use my aunt’s videos and face in inappropriate advertisements without her permission? I will be filing a complaint and taking legal action against you. Remove those advertisements immediately. You have no right whatsoever to use her personal images without consent. ...
Hello Timo management, I also enjoy using the Timo app, but I strongly believe that the video chat feature should be removed. For female users, it would be much better and more respectful to have the same experience through normal (audio or text) chats instead. I would appreciate it if you take thi...
Why can’t I delete my Timo Club account? I would really appreciate your help. When I reach the final step, it says “Delete Account”, and after I enter my Turkish ID number and click “Delete”, nothing happens. I carefully follow all the steps, but at the very end, when I press “Delete”, the process ...
The Timo Club app keeps showing the message “SMS limit reached”, and I still can’t log in. I’ve already submitted a support request, but there has been no response so far. I’d like to know when this issue will be fixed and how long I’m supposed to wait for the SMS limit to reset — or will it not res...
I want a refund because the Timo Club app has misled me. In this app, users can buy gold using real money, but after I made a purchase, the gold was never delivered to my account. The app took my money and gave me nothing in return. This situation has caused me financial loss and frustration, and I...