For safe repairs, it is best to use original parts and contact official service centers.
🔹 Where to look for spare parts:
On the official Segway.com website.
From authorized distributors and stores (such as large electronics and transport retailers).
At Segway-Ninebot service centers, where original batteries, controllers, motor wheels, brake pads, and displays are available.
🔹 How to find a service center:
On the Segway or Ninebot website in the Support / Service section.
In your scooter’s manual — contacts are often listed there.
By calling the manufacturer’s or distributor’s hotline in your region.
👉 For warranty repairs, contact only authorized service centers, otherwise the warranty may be void.
❗ If there is no official Segway-Ninebot service center in your region or you were refused repair, 👉file a complaint on Xolvie👈 — this way you can push for service network expansion and protect your rights.
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