On November 9, 2025, my Segway Ninebot F2 Pro scooter suddenly stopped while I was riding it and displayed error code 21 on the screen. The day before, this happened while going downhill with 90% battery, and today it occurred again on a flat road with 50% battery. The malfunction happened under different battery levels and riding conditions, and it has repeated multiple times.
Since the warranty expired about two months ago, I have not yet contacted technical service or customer support. However, I find it unacceptable that such a serious issue is occurring so soon after the warranty period ended. I live in Etimesgut, Ankara and purchased the scooter from Vatan Bilgisayar. I have the invoice and serial number information.
Given that the warranty expired only recently, I expect the brand to provide free repair or the necessary technical support for this issue.
I purchased my Segway Ninebot F2 scooter in May 2025, and I have recently been experiencing a serious battery problem. As of November 10, 2025, I noticed that even after fully charging the scooter, it only lasts one to two hours, whereas before I could easily use it throughout the entire day. In add...
I recently purchased a Segway Ninebot F2 Pro Scooter, but just one week after buying it, the scooter stopped charging completely. To resolve the issue, I delivered the product to the authorized service center in Bağcılar, Istanbul. The technicians tested it and confirmed that the scooter would not c...
On July 27, 2025, I purchased a Segway Ninebot F3 Pro Scooter from Vatan Bilgisayar. At first, I was very happy with its motor performance, comfort, suspension system, and lighting. One of the main reasons I chose this model, however, was because it was advertised as water-resistant. On Segway’s off...
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I purchased a Segway Ninebot F2 Pro electric scooter, and while still under warranty, the front wheel started moving independently from the steering column. I immediately sent it to the authorized service center for inspection. They reported that a small part inside the fork had broken, but instead ...
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