4
Resolved
Domino’s Canceled My Order Despite Showing a Pizza Promotion
October 5 11:18 PM4
On October 5, 2026, at 9:56 PM, I placed my first-ever order from the Ayran...cılar Domino’s location. The app clearly displayed a “Buy 2, Get the 3rd Pi
Domino's Pizza
Domino's Pizza
Complaints
58 complaints
1
Domino’s Delivery Arrived Late, Burned, and Cold
September 20 11:57 AM5
At around 11:40 PM on September 19, 2026, I placed an order from Domino's Pizza İskenderun for two medium pizzas and chi...cken items. My order did not arrive until around 1:00 AM. When it was delivered, one of the pizzas was visibly burned, while both pizzas and the chicken were completely cold and pr
1
Domino’s Campaign Rewards Missing After Order
June 29 1:23 PM8
On 26.06 at around 13:57, I had an issue with Domino’s Pizza in Isparta regarding my campaign rights. My free medium piz...za in my account was deleted and the one-slice gift pizza that I was entitled to did not arrive with my order. I tried to reach Domino’s and the store but I could not get through,
Domino’s Pizza Keeps Cancelling My Paid Orders Without Explanation
June 10 4:29 PM19
I have been experiencing repeated and arbitrary order cancellations with my online orders from Domino’s Pizza in İnegöl,... Bursa via the Domino’s mobile application. On 10.06.2026 at around 15:30, I created an order that fully met the minimum basket amount and also selected a campaign from the discoun
1
Domino’s Sent Cold Pizzas Missing Paid Extra Toppings
May 8 2:49 AM33
On May 7, 2026, at 11:51 PM, I placed an online delivery order to my home from the Domino’s Türkiye Etimesgut Piyade bra...nch in Ankara through a food delivery platform. My order included two medium SuperX pizzas, chicken poppers, and fries. I also paid extra to add additional toppings beyond the stan
Domino’s Delivered Cold Inedible Pizza and Failed to Replace Order
May 1 1:24 AM20
On April 30, 2026, at around 9:46 PM, I placed an order from the Domino’s Pizza Kutlu branch in Mamak, Ankara for two me...dium-sized “Sucuk Lover” pizzas with garlic sauce. When my order was delivered, while some parts of the pizzas were acceptable, one of them was extremely dry, uncut, cold, and comp
1
Domino's Pizza - No Delivery, No Support, No Resolution!
April 15 1:54 PM28
Today at around 11:30 I placed a delivery order from Domino’s Tercüman Sitesi branch, with order number 138ACE. Despite ...waiting for about an hour, my order was never delivered, and when I tried to reach the branch by phone twice, no one answered. Much later, when they finally answered the phone, I l
1
Domino's Pizza Sent Me Cold Undercooked Pizza With Missing Toppings
March 27 10:12 PM23
On 27.03.2026 at around 20:00, I placed an order from Domino’s Mersin Güvenevler branch for a medium Bol Malzemos menu (...pizza + 33 cl drink + selected flavors). The pizza that was delivered was cold and undercooked, the garlic-stuffed and cheese-stuffed crust I selected did not come, and the dough w
4
Resolved
Dominos Order Late Cold Food And Long Wait Outside
March 12 9:00 PM49
"The person in charge was polite and solution-oriented."
3
Domino's Pizza Order Given To Wrong Customer And Staff Rudeness
March 12 4:03 PM21
I placed an online order from Domino’s Muğla Menteşe Emirbeyazıt branch today at 12:36 with tracking code DOBA43. Howeve...r, my order was mistakenly given to another customer who had ordered directly from the branch, and I was kept waiting for about 25 minutes while my own order was still not prepared
5
Resolved
Domino’s Order Marked Delivered but Pizza Never Arrived
March 7 8:30 PM28
On January 19, I placed a pizza order from the Domino’s Aliağa (İzmir) bran...ch through the Domino’s mobile app, and I paid online through the applicati
1
Domino’s Undelivered Order Marked Delivered - Money Not Refunded
January 22 2:24 AM66
On 11.01.2026, I placed a pizza order via Yemeksepeti from Domino's Pizza Mesken branch. Although my order was never del...ivered, it appears as "delivered" in the system. The courier called me and said that his motorcycle had broken down. After about half an hour had passed and my order still had not
Domino’s Marks Order as Delivered Without Delivery
January 20 9:34 AM35
On January 20, 2026, at around 9:00 PM, I placed a pizza order through the Yemeksepeti platform from the Domino’s Pizza ...Mecidiyeköy branch. Approximately one hour after placing the order, a courier from the branch called me and demanded that I come down to the street within five minutes, claiming th
1
Domino’s Customer Service Ignored a Repeated Delivery Mistake
January 17 4:15 PM22
My order placed through Domino’s from Hakkari Central last week was delivered with a 2-hour delay. Even though I specifi...cally ordered Maraş ice cream, they mockingly sent melted packaged Algida ice cream on a stick instead. This is the second time this has happened to me, and each time the wrong pro
1
Domino’s Delivered Fewer Pizza Slices Than Ordered
January 9 8:10 PM39
On January 9, 2025, at around 6:30 PM, I placed an order with the Domino’s Pizza Mardin Artuklu branch using order code ...e4CF4. Even though I selected a 12-slice pizza, I was delivered a pizza with only 8 slices. In addition, the aged cheese–stuffed crust, which I specifically selected by paying an e
5
Resolved
Domino’s Order Marked Delivered But Never Arrived - Refund Denied
January 2 2:18 AM58
"She was Ms. Bilge, I think you were very attentive. Thank you to her."
On 01.01.2026 at 20:18, I placed an order from Domino’s Pizza via Yemeksepe...ti for delivery to the Anadolu Boulevard area in Etimesgut, Ankara. After w
1
Domino’s Canceled My Order and Failed to Refund My Wallet Balance
December 18, 2025 7:17 PM24
On Monday, December 8 at 10:20 a.m., I placed an order through Domino’s Pizza’s official mobile app from the Sakarya Hen...dek branch using my wallet balance. However, as soon as the order was transmitted to the branch, it was immediately canceled by the branch. After this, a Domino’s customer service
1
Domino’s Delivered Cold, Inedible Food via Yemeksepeti, and My Refund Request Was Rejected
December 13, 2025 8:01 PM42
On 13 December 2025 at around 17:39, I placed an order from Domino’s via Yemeksepeti and paid online. The products were ...delivered extremely cold, the pizza was almost stone-hard and inedible, and the chicken pieces had a rubber-like texture. From this order, I could only eat one slice; the rest was
Domino’s Order Not Delivered, Refund Refused And Staff Shouting Complaint
November 29, 2025 1:01 AM27
On 28.11.2025 at 19:18, I placed an online payment order of approximately ₺450 through the Domino’s mobile app. One hour... after placing the order, I received a message saying “your order has been delivered,” even though nothing was delivered to me. I then called the branch repeatedly—at least 10 time
3
Domino's Pizza Late Delivery Cold Food And Missing Drink With No Follow Up
November 13, 2025 4:22 PM23
I placed my order from Domino’s, and it was delivered about 1 hour late; when it arrived, the pizzas were unfortunately ...cold. In addition, the drink included in my order was not delivered. When I informed the courier, he said, “I forgot, I’ll bring it shortly or send the money,” but neither the drin
Domino’s Courier Refused Door Delivery For Pepperoni Pizza Order
November 10, 2025 4:41 PM22
At 3:05 p.m., I ordered a medium pepperoni pizza and 225g of fries through the Domino’s Pizza app. After waiting for abo...ut 35 minutes, the delivery courier called and told me to pick up my order from across the street instead of bringing it to my home. Even though I had clearly entered my full deliv
1
Domino’s App Error - Cannot Add First Taste Products To Cart
October 31, 2025 3:25 PM21
I am unable to add the “First Taste” products I won in the Domino’s app to my cart. Despite trying 8–9 times over the pa...st three days, whenever I attempt to add any product to my cart, the “First Taste” items in the “Exclusive for You” section are not included. When I try to add them, I receive an e
1
Bone Found Inside Domino’s Order
October 29, 2025 6:25 PM28
On October 29, 2025, I ordered a meal online from Domino’s (#g3ve-2544-epua). When my order arrived, I found a bone insi...de the product. This incident seriously affected both my health and my trust in Domino’s. It could have been much worse—especially if a small child had swallowed it and choked. I h
Domino's Rude Staff Refused Service
October 5, 2025 11:45 PM18
On October 5, 2025, I went to the Atlaspark Domino’s branch to buy a drink. However, the staff displayed a rude and nega...tive attitude, saying to me, “There’s no drink for you, don’t come again.” They didn’t even take my order, leaving me mistreated as a result. I request that my complaint be forward
Frequently Asked Questions
- You may reach Domino's customer service by dialing 1 (734) 930-3030.
- In addition to online order services, the website https://www.dominos.com/ provides users with information on the location of the Domino's restaurant that is most convenient to their current location and the opportunity to message the help desk.
About Domino’s Pizza
Domino's Pizza is a popular American multinational pizza restaurant chain that was founded in 1960. The pizza chain has become the largest in the world, with over 18,000 stores in more than 90 countries. The brand is well-known for its delicious pizzas, as well as a variety of sides and desserts.
Domino's not only offers delicious pizzas, but they also have a tempting selection of sides like breadsticks, wings, and pasta. The company provides delicious desserts such as cookies and brownies to enhance the dining experience. Domino's strives to make it convenient for customers to order by providing a range of delivery options. These include online ordering, phone ordering, and the traditional method of ordering in-store.