On 11.01.2026, I placed a pizza order via Yemeksepeti from Domino's Pizza Mesken branch. Although my order was never delivered, it appears as "delivered" in the system. The courier called me and said that his motorcycle had broken down. After about half an hour had passed and my order still had not ...
On January 20, 2026, at around 9:00 PM, I placed a pizza order through the Yemeksepeti platform from the Domino’s Pizza Mecidiyeköy branch. Approximately one hour after placing the order, a courier from the branch called me and demanded that I come down to the street within five minutes, claiming th...
My order placed through Domino’s from Hakkari Central last week was delivered with a 2-hour delay. Even though I specifically ordered Maraş ice cream, they mockingly sent melted packaged Algida ice cream on a stick instead. This is the second time this has happened to me, and each time the wrong pro...
On January 9, 2025, at around 6:30 PM, I placed an order with the Domino’s Pizza Mardin Artuklu branch using order code e4CF4. Even though I selected a 12-slice pizza, I was delivered a pizza with only 8 slices. In addition, the aged cheese–stuffed crust, which I specifically selected by paying an e...
"She was Ms. Bilge, I think you were very attentive. Thank you to her."
On 01.01.2026 at 20:18, I placed an order from Domino’s Pizza via Yemeksepeti for delivery to the Anadolu Boulevard area in Etimesgut, Ankara. After w...
On Monday, December 8 at 10:20 a.m., I placed an order through Domino’s Pizza’s official mobile app from the Sakarya Hendek branch using my wallet balance. However, as soon as the order was transmitted to the branch, it was immediately canceled by the branch. After this, a Domino’s customer service...
On 13 December 2025 at around 17:39, I placed an order from Domino’s via Yemeksepeti and paid online. The products were delivered extremely cold, the pizza was almost stone-hard and inedible, and the chicken pieces had a rubber-like texture. From this order, I could only eat one slice; the rest was ...
On 28.11.2025 at 19:18, I placed an online payment order of approximately ₺450 through the Domino’s mobile app. One hour after placing the order, I received a message saying “your order has been delivered,” even though nothing was delivered to me. I then called the branch repeatedly—at least 10 time...
I placed my order from Domino’s, and it was delivered about 1 hour late; when it arrived, the pizzas were unfortunately cold. In addition, the drink included in my order was not delivered. When I informed the courier, he said, “I forgot, I’ll bring it shortly or send the money,” but neither the drin...
At 3:05 p.m., I ordered a medium pepperoni pizza and 225g of fries through the Domino’s Pizza app. After waiting for about 35 minutes, the delivery courier called and told me to pick up my order from across the street instead of bringing it to my home. Even though I had clearly entered my full deliv...
On November 2, 2025, I placed a ₺560 pizza order from Domino’s choosing the Ticket payment option at the door. However, when the courier arrived, I couldn’t complete the payment because his phone did not have the NFC application, so I had to return the order without receiving it. Despite this, the o...
I am unable to add the “First Taste” products I won in the Domino’s app to my cart. Despite trying 8–9 times over the past three days, whenever I attempt to add any product to my cart, the “First Taste” items in the “Exclusive for You” section are not included. When I try to add them, I receive an e...
On October 29, 2025, I ordered a meal online from Domino’s (#g3ve-2544-epua). When my order arrived, I found a bone inside the product. This incident seriously affected both my health and my trust in Domino’s. It could have been much worse—especially if a small child had swallowed it and choked. I h...
On October 5, 2025, I went to the Atlaspark Domino’s branch to buy a drink. However, the staff displayed a rude and negative attitude, saying to me, “There’s no drink for you, don’t come again.” They didn’t even take my order, leaving me mistreated as a result. I request that my complaint be forward...
On September 23, 2025, I placed an order by phone from a Domino’s Pizza branch. However, the medium fries I ordered were missing from the delivery. The total order amount was ₺75, which I paid by credit card. I have not contacted customer service regarding the missing item. I request a refund for ...
I frequently order Margarita pizza with extra toppings from the Domino’s Kartal Kurfalı branch. However, almost every time, the extra toppings that I selected are either missing or added in such small amounts that they are barely noticeable. On my last order, it felt like I was just eating plain dou...
On September 22 at around 10:30 p.m., I placed an order through the mobile app from Domino’s Pizza Buca branch for 2 XL pizzas. One of the pizzas was ...
"Thank you, your representative was very helpful Domino's Pizza"
"Thank you to the lady who called from Domino's. She gave 3 pizzas as a gift for 3 orders. I still have a negative opinion about the branches and the brand I mentioned, but I thank the representative for her help."
On August 8th and 10th, I placed two separate orders through Yemeksepeti at the Gaziantep Duisburg branch. In both orders, I was sent a different pizza than the one I ordered. My order numbers are #lg2z-2532-v18n and lg2z-2532-9vke. I paid by credit card. This isn't the first time I've experienced t...
On August 30, 2024, I ordered one XL Iconic Pizza from Domino’s Ortaköy branch (Order No: 84414576). Shortly after eating the pizza, I developed a high fever, severe stomach pain, diarrhea, weakness, and chills. For about three days, I was bedridden, only getting up to vomit or use the bathroom, una...
On July 24, I placed an order worth ₺763.50 through the Domino’s Pizza app from the Giresun/Bulancak branch. The amount was charged to my account ending in 9303, but since my order was never created, no delivery was made. I did not receive any error message through the app, and the process appeared ...
I wanted to use the 300 summer points I'd accumulated through the 'Daha Daha' app to receive a Domino's medium 1+1 menu as a gift. I selected one of the medium pizzas offered as part of the campaign at a Domino's branch in Ankara, Turkey, and entered my promo code into the appropriate field in the D...
"I would like to thank Ms. Merve from Domino's Pizza for her humane way of speaking and polite attitude. My issue has been resolved."
On Getir, I placed an order for two pizzas from Domino’s at 12:58 PM. By 2:30 PM, the order still hadn’t been delivered. Then I received a call from s...
"What is it with calling around 9:00 pm? Please call again during working hours."
Domino's Pizza offers two ways to cancel an order: over the phone with a shop associate or through Domino's website or mobile app. Canceling an order before processing or shipment will result in a full refund.
If your order from Domino's Pizza is delivered later than the time that was indicated for delivery, you may either report the issue by contacting the shop directly or by using the online feedback function that is available on their website or mobile app. You could be qualified for a discount or some other kind of compensation, depending on the specifics of the situation.
If you are dissatisfied with your Domino's Pizza order, you can call the shop directly or report the problem using the online feedback tool on their website or mobile app. You may be entitled to a full or partial refund depending on the circumstances. Make sure to offer thorough information about your order and the problem you encountered so that they can fix it as soon as possible.
If Domino's Pizza won't fulfill a free pizza deal, contact the shop where you ordered and explain the circumstances. If the local manager can't help, you can complain to Domino's Pizza corporate customer support. Provide full specifics concerning the complimentary pizza offer and why it was not honored. The retailer will work with corporate customer support to resolve the issue.
Domino's Pizza is a popular American multinational pizza restaurant chain that was founded in 1960. The pizza chain has become the largest in the world, with over 18,000 stores in more than 90 countries. The brand is well-known for its delicious pizzas, as well as a variety of sides and desserts.
Domino's not only offers delicious pizzas, but they also have a tempting selection of sides like breadsticks, wings, and pasta. The company provides delicious desserts such as cookies and brownies to enhance the dining experience. Domino's strives to make it convenient for customers to order by providing a range of delivery options. These include online ordering, phone ordering, and the traditional method of ordering in-store.