Domino's Pizza

I placed an online order from Domino’s Muğla Menteşe Emirbeyazıt branch today at 12:36 with tracking code DOBA43. However, my order was mistakenly given to another customer who had ordered directly from the branch, and I was kept waiting for about 25 minutes while my own order was still not prepared...

On 11.01.2026, I placed a pizza order via Yemeksepeti from Domino's Pizza Mesken branch. Although my order was never delivered, it appears as "delivered" in the system. The courier called me and said that his motorcycle had broken down. After about half an hour had passed and my order still had not ...

On January 20, 2026, at around 9:00 PM, I placed a pizza order through the Yemeksepeti platform from the Domino’s Pizza Mecidiyeköy branch. Approximately one hour after placing the order, a courier from the branch called me and demanded that I come down to the street within five minutes, claiming th...

My order placed through Domino’s from Hakkari Central last week was delivered with a 2-hour delay. Even though I specifically ordered Maraş ice cream, they mockingly sent melted packaged Algida ice cream on a stick instead. This is the second time this has happened to me, and each time the wrong pro...

On January 9, 2025, at around 6:30 PM, I placed an order with the Domino’s Pizza Mardin Artuklu branch using order code e4CF4. Even though I selected a 12-slice pizza, I was delivered a pizza with only 8 slices. In addition, the aged cheese–stuffed crust, which I specifically selected by paying an e...

On Monday, December 8 at 10:20 a.m., I placed an order through Domino’s Pizza’s official mobile app from the Sakarya Hendek branch using my wallet balance. However, as soon as the order was transmitted to the branch, it was immediately canceled by the branch. After this, a Domino’s customer service...

On 13 December 2025 at around 17:39, I placed an order from Domino’s via Yemeksepeti and paid online. The products were delivered extremely cold, the pizza was almost stone-hard and inedible, and the chicken pieces had a rubber-like texture. From this order, I could only eat one slice; the rest was ...

On 28.11.2025 at 19:18, I placed an online payment order of approximately ₺450 through the Domino’s mobile app. One hour after placing the order, I received a message saying “your order has been delivered,” even though nothing was delivered to me. I then called the branch repeatedly—at least 10 time...

I placed my order from Domino’s, and it was delivered about 1 hour late; when it arrived, the pizzas were unfortunately cold. In addition, the drink included in my order was not delivered. When I informed the courier, he said, “I forgot, I’ll bring it shortly or send the money,” but neither the drin...

At 3:05 p.m., I ordered a medium pepperoni pizza and 225g of fries through the Domino’s Pizza app. After waiting for about 35 minutes, the delivery courier called and told me to pick up my order from across the street instead of bringing it to my home. Even though I had clearly entered my full deliv...

On November 2, 2025, I placed a ₺560 pizza order from Domino’s choosing the Ticket payment option at the door. However, when the courier arrived, I couldn’t complete the payment because his phone did not have the NFC application, so I had to return the order without receiving it. Despite this, the o...

I am unable to add the “First Taste” products I won in the Domino’s app to my cart. Despite trying 8–9 times over the past three days, whenever I attempt to add any product to my cart, the “First Taste” items in the “Exclusive for You” section are not included. When I try to add them, I receive an e...

On October 29, 2025, I ordered a meal online from Domino’s (#g3ve-2544-epua). When my order arrived, I found a bone inside the product. This incident seriously affected both my health and my trust in Domino’s. It could have been much worse—especially if a small child had swallowed it and choked. I h...

On October 5, 2025, I went to the Atlaspark Domino’s branch to buy a drink. However, the staff displayed a rude and negative attitude, saying to me, “There’s no drink for you, don’t come again.” They didn’t even take my order, leaving me mistreated as a result. I request that my complaint be forward...

On September 23, 2025, I placed an order by phone from a Domino’s Pizza branch. However, the medium fries I ordered were missing from the delivery. The total order amount was ₺75, which I paid by credit card. I have not contacted customer service regarding the missing item. I request a refund for ...

I frequently order Margarita pizza with extra toppings from the Domino’s Kartal Kurfalı branch. However, almost every time, the extra toppings that I selected are either missing or added in such small amounts that they are barely noticeable. On my last order, it felt like I was just eating plain dou...

On August 8th and 10th, I placed two separate orders through Yemeksepeti at the Gaziantep Duisburg branch. In both orders, I was sent a different pizza than the one I ordered. My order numbers are #lg2z-2532-v18n and lg2z-2532-9vke. I paid by credit card. This isn't the first time I've experienced t...

On August 30, 2024, I ordered one XL Iconic Pizza from Domino’s Ortaköy branch (Order No: 84414576). Shortly after eating the pizza, I developed a high fever, severe stomach pain, diarrhea, weakness, and chills. For about three days, I was bedridden, only getting up to vomit or use the bathroom, una...

On July 24, I placed an order worth ₺763.50 through the Domino’s Pizza app from the Giresun/Bulancak branch. The amount was charged to my account ending in 9303, but since my order was never created, no delivery was made. I did not receive any error message through the app, and the process appeared ...