I have been experiencing repeated and arbitrary order cancellations with my online orders from Domino’s Pizza in İnegöl,... Bursa via the Domino’s mobile application. On 10.06.2026 at around 15:30, I created an order that fully met the minimum basket amount and also selected a campaign from the discoun
On May 7, 2026, at 11:51 PM, I placed an online delivery order to my home from the Domino’s Türkiye Etimesgut Piyade bra...nch in Ankara through a food delivery platform. My order included two medium SuperX pizzas, chicken poppers, and fries. I also paid extra to add additional toppings beyond the stan
On April 30, 2026, at around 9:46 PM, I placed an order from the Domino’s Pizza Kutlu branch in Mamak, Ankara for two me...dium-sized “Sucuk Lover” pizzas with garlic sauce. When my order was delivered, while some parts of the pizzas were acceptable, one of them was extremely dry, uncut, cold, and comp
Today at around 11:30 I placed a delivery order from Domino’s Tercüman Sitesi branch, with order number 138ACE. Despite ...waiting for about an hour, my order was never delivered, and when I tried to reach the branch by phone twice, no one answered. Much later, when they finally answered the phone, I l
On 27.03.2026 at around 20:00, I placed an order from Domino’s Mersin Güvenevler branch for a medium Bol Malzemos menu (...pizza + 33 cl drink + selected flavors). The pizza that was delivered was cold and undercooked, the garlic-stuffed and cheese-stuffed crust I selected did not come, and the dough w
"The person in charge was polite and solution-oriented."
I placed an online order from Domino’s Muğla Menteşe Emirbeyazıt branch today at 12:36 with tracking code DOBA43. Howeve...r, my order was mistakenly given to another customer who had ordered directly from the branch, and I was kept waiting for about 25 minutes while my own order was still not prepared
On January 19, I placed a pizza order from the Domino’s Aliağa (İzmir) bran...ch through the Domino’s mobile app, and I paid online through the applicati
On 11.01.2026, I placed a pizza order via Yemeksepeti from Domino's Pizza Mesken branch. Although my order was never del...ivered, it appears as "delivered" in the system. The courier called me and said that his motorcycle had broken down. After about half an hour had passed and my order still had not
On January 20, 2026, at around 9:00 PM, I placed a pizza order through the Yemeksepeti platform from the Domino’s Pizza ...Mecidiyeköy branch. Approximately one hour after placing the order, a courier from the branch called me and demanded that I come down to the street within five minutes, claiming th
My order placed through Domino’s from Hakkari Central last week was delivered with a 2-hour delay. Even though I specifi...cally ordered Maraş ice cream, they mockingly sent melted packaged Algida ice cream on a stick instead. This is the second time this has happened to me, and each time the wrong pro
On January 9, 2025, at around 6:30 PM, I placed an order with the Domino’s Pizza Mardin Artuklu branch using order code ...e4CF4. Even though I selected a 12-slice pizza, I was delivered a pizza with only 8 slices. In addition, the aged cheese–stuffed crust, which I specifically selected by paying an e
"She was Ms. Bilge, I think you were very attentive. Thank you to her."
On 01.01.2026 at 20:18, I placed an order from Domino’s Pizza via Yemeksepe...ti for delivery to the Anadolu Boulevard area in Etimesgut, Ankara. After w
On Monday, December 8 at 10:20 a.m., I placed an order through Domino’s Pizza’s official mobile app from the Sakarya Hen...dek branch using my wallet balance. However, as soon as the order was transmitted to the branch, it was immediately canceled by the branch. After this, a Domino’s customer service
On 28.11.2025 at 19:18, I placed an online payment order of approximately ₺450 through the Domino’s mobile app. One hour... after placing the order, I received a message saying “your order has been delivered,” even though nothing was delivered to me. I then called the branch repeatedly—at least 10 time
I placed my order from Domino’s, and it was delivered about 1 hour late; when it arrived, the pizzas were unfortunately ...cold. In addition, the drink included in my order was not delivered. When I informed the courier, he said, “I forgot, I’ll bring it shortly or send the money,” but neither the drin
At 3:05 p.m., I ordered a medium pepperoni pizza and 225g of fries through the Domino’s Pizza app. After waiting for abo...ut 35 minutes, the delivery courier called and told me to pick up my order from across the street instead of bringing it to my home. Even though I had clearly entered my full deliv
I am unable to add the “First Taste” products I won in the Domino’s app to my cart. Despite trying 8–9 times over the pa...st three days, whenever I attempt to add any product to my cart, the “First Taste” items in the “Exclusive for You” section are not included. When I try to add them, I receive an e
On October 5, 2025, I went to the Atlaspark Domino’s branch to buy a drink. However, the staff displayed a rude and nega...tive attitude, saying to me, “There’s no drink for you, don’t come again.” They didn’t even take my order, leaving me mistreated as a result. I request that my complaint be forward
On September 22 at around 10:30 p.m., I placed an order through the mobile ...app from Domino’s Pizza Buca branch for 2 XL pizzas. One of the pizzas was
"Thank you to the lady who called from Domino's. She gave 3 pizzas as a gift for 3 orders. I still have a negative opinion about the branches and the brand I mentioned, but I thank the representative for her help."
On August 8th and 10th, I placed two separate orders through Yemeksepeti at the Gaziantep Duisburg branch. In both order...s, I was sent a different pizza than the one I ordered. My order numbers are #lg2z-2532-v18n and lg2z-2532-9vke. I paid by credit card. This isn't the first time I've experienced t
On August 30, 2024, I ordered one XL Iconic Pizza from Domino’s Ortaköy branch (Order No: 84414576). Shortly after eatin...g the pizza, I developed a high fever, severe stomach pain, diarrhea, weakness, and chills. For about three days, I was bedridden, only getting up to vomit or use the bathroom, una
Domino's Pizza is a popular American multinational pizza restaurant chain that was founded in 1960. The pizza chain has become the largest in the world, with over 18,000 stores in more than 90 countries. The brand is well-known for its delicious pizzas, as well as a variety of sides and desserts.
Domino's not only offers delicious pizzas, but they also have a tempting selection of sides like breadsticks, wings, and pasta. The company provides delicious desserts such as cookies and brownies to enhance the dining experience. Domino's strives to make it convenient for customers to order by providing a range of delivery options. These include online ordering, phone ordering, and the traditional method of ordering in-store.