Segway Ninebot F2 Pro Replacement Tire Costs Are Unreasonably High

I own a Segway Ninebot F2 Pro electric scooter purchased through Bilkom. After the rear tire developed a flat, I contacted the authorized service center on June 1, 2026, to ask for a price quote to replace both the front and rear tires. I was quoted approximately $58 for a single tire, not including the labor cost for installation.

I was genuinely shocked by this price because even the tires for my motorcycle cost less. Over the years, I have purchased several Segway scooters and have recommended the brand to many of my friends, who also bought Segway products based on my recommendation. As a loyal customer, seeing replacement parts priced this high has been extremely disappointing and has made me question whether I should continue purchasing or recommending the brand.

I believe the pricing for replacement tires is excessive and unreasonable. I respectfully ask Segway to review its spare parts pricing policy, offer more affordable replacement tire prices for the Segway Ninebot F2 Pro, and, if possible, provide a discount or customer-friendly solution. Making replacement parts more reasonably priced would improve customer satisfaction and strengthen long-term confidence in the brand.