Samsung

Your Samsung authorized service repaired my tablet, and I paid ₺2800 in advance. During the repair, they disassembled it incorrectly, resulting in wavy lines appearing in the bottom right corner of the screen, also they are requesting an extra ₺2100.  Samsung is aware of the mistake, but they still ...

I bought the Galaxy M34 5G branded phone from the Shop Samsung application. In order to benefit from the Young Technology Support Program of the Ministry of Youth and Sports, Although the phone should have both IMEIs, they added a single IMEI to the invoice. When I contacted Samsung before ordering ...

I purchased Samsung SSD 870 Evo from N11 website on 09/05/2022. Recently, I had a problem starting my computer, and when I gave my laptop to the computer technical service, they said that the problem was caused by the SSD. I did not handle the product because it was under warranty. I contacted Samsu...

I purchased a Galaxy M34 5G from the Samsung website to take advantage of the tax-free phone campaign for students. However, an unwanted addition called "screen protection insurance" was automatically included in my order, without my request. This has resulted in both the phone and the additional pr...

On November 22, 2023, I purchased a Samsung dryer (model: dv90bb9445ghah) from the Gordion Shopping Mall Samsung dealer. Unfortunately, the appliance arrived damaged and made a lot of noise while running. I immediately contacted the Samsung authorized service to resolve the problem. A technician cam...

I bought a TV from Teknosa on 11/09/2023 from the Delonghi coffee machine gift campaign for the purchase of a Samsung Oled TV. Samsung sent the coffee machine exactly 2 months later and it was broken, defective and damaged. I go to Teknosa, they say Samsung will take care of it, I call Samsung, they...

as someone who's been a loyal Samsung fan for years, I gotta say I'm pretty bummed about this ongoing problem with the 50RU7440 TV's screen slipping. there's a big issue with how they're making these TVs as this problem exist in all of these models.  The crazy high repair prices from Samsung service...

at the end of October, I got this phone, and just 15 days later, the front camera became blurry. When I sent it to the service, they insisted it was my fault and demanded 3/1 of the phone's value to fix it. This seems unjust, and I've noticed similar complaints on various websites. I mean, like a fo...

I bought a book 3 model laptop with a foreign warranty from the Samsung Store from abroad. English q keyboard. Actually, there are keyboard stickers or I can use it that way, but I still called your general service center at 444 77 11 and said that I wanted to change the keyboard at your service for...

the Samsung 55Q60RAT 55" 4K Ultra HD Smart LED TV that I bought in September 2019 from Samsung in South Korea as you can see in the attached picture, the screen has been losing pixels, which makes it useless. When I called Samsung's customer service, they told me that the panel needs to be replaced,...

+1

Samsung is slandering its customers. When I unboxed the Samsung Tab S9 tablet purchased from Trendyol on November 17, 2023, I noticed a cracked screen. I promptly took a photo and reached out to Trendyol, the seller, and Samsung customer services. They advised sending the tablet to technical service...

I cannot benefit from the tax deduction because a gift item appears on my invoice. Despite multiple attempts to contact you about the invoice, you have not been helpful at all. Your post-order support is terrible, and if my issue is not resolved soon, I'll have to return the product. All I want is f...

On October 15, 2020, I bought a Samsung UE 58TU7000 model television and a surge protector from the Vatan Bilgisayar Osmangazi Bursa Korupark store. I didn't use it even for a second without the surge protector, and the setup was done by Samsung. Suddenly, before even reaching the 4-year mark, the s...

It is a company with the worst technical service you have ever seen in our lives. Samsung may have even given its service to BDH to save money. When I bought my Note 20 Ultra phone brand new, its battery was dying before the evening. Remotely connected Samsung tested it 2 and 3 times and said that t...

In April 2021, I bought the Samsung 58Q60T QLED model television, which was produced in 2021. Although I had no problems until the last 3 months, the screen started to lag and freeze when I connected my Play Station 5 device for the last 3 months. When I contacted customer service, they told me that...

I am experiencing a dirt issue for the second time with the Samsung Buds2 Pro, which I purchased on March 17, 2023. The technical service insists that it is a user error, but I am a meticulous person, and there is no possibility that this is a user error. On July 26, 2023, I pre-ordered the Galaxy W...

+3

I have to confess that these products are nowhere near good! I recently purchased a Samsung 7 Series large-screen TV at the end of 2021, and I am extremely dissatisfied with the product. The screen developed black shadowing, indicating dead pixels, and as the warranty approached expiration, the issu...

Samsung dishwasher made a mess of my dishes. there are residues and meaningless shine on the dishes. I am ashamed to offer something to my guests. They are in a very bad situation. I chose this when I got married, and all my belongings are new. It's the 4th year now, but it feels like 50 years. Even...

+3

The Samsung Galaxy TAB S7 FE tablet, which I purchased on October 22, 2023, has experienced issues such as screen freezing, automatic shutdown, and touchscreen unresponsiveness. As a result, I contacted Samsung's technical support on November 16, 2023. The staff promised to contact us and stated tha...

I'm using a Samsung UE55TU8500U TV, but it has a problem: the screen randomly turns on and off. As a result, I contacted Samsung, and they dispatched a team. The team that arrived, however, stated that the TV had a problem with the panel and that the warranty had expired, offering to replace the pan...